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- Tasks: Lead client onboarding and ensure successful product configuration and training.
- Company: Fast-paced RegTech startup revolutionising financial compliance.
- Benefits: Competitive salary, flexible working hours, and growth opportunities.
- Other info: Collaborative environment with a focus on innovation and client success.
- Why this job: Join a dynamic team making a real impact in the financial sector.
- Qualifications: Experience in product implementation and strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
SteelEye is a fast moving RegTech (Regulatory Technology) startup that is helping financial companies meet their obligations under global financial regulations. Our work enhances financial compliance, prevents market abuse, and promotes trust in the financial markets. We are seeking an experienced Product Specialist to join our Implementation team in London, supporting the end-to-end onboarding and adoption of SteelEye’s Trade and Communication Surveillance platform. This is a client-facing, delivery-focused role at the intersection of product, implementation, and financial markets expertise. You will work closely with Sales, Product, Engineering, and client stakeholders to ensure successful onboarding, effective product configuration, and strong surveillance outcomes. The role is hands-on, with primary responsibility for product setup, calibration, training, and client enablement, rather than core data integration build.
Responsibilities
- Lead client onboarding from contract signature through to go-live, ensuring delivery against scope, timelines, and outcomes.
- Facilitate client workshops to confirm and detail business requirements to translate them into effective product configurations.
- Convert Statements of Work and Solution Design Documents into clear implementation plans focused on product setup and workflows.
- Configure and optimise the platform in line with client requirements and best practices.
- Drive surveillance rule calibration and tuning to ensure meaningful and actionable alerting.
- Deliver training to client users, ensuring strong understanding and adoption of the platform.
- Act as a subject matter expert throughout implementation and early lifecycle.
- Collaborate with Integration and Engineering teams to ensure data is effectively interpreted within the product.
- Provide clear delivery updates, proactively identifying risks and driving resolution.
Product Specialist employer: SteelEye
Contact Detail:
SteelEye Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Product Specialist role.
✨Tip Number 2
Prepare for interviews by practising common questions related to product implementation and client onboarding. We suggest doing mock interviews with friends or using online platforms to get comfortable talking about your experience and how it relates to SteelEye’s mission.
✨Tip Number 3
Showcase your expertise! Create a portfolio or case studies that highlight your previous work in product configuration and client training. This will give you an edge and demonstrate your hands-on experience to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Product Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Product Specialist role. Highlight your experience in client onboarding, product configuration, and any relevant financial markets expertise. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about RegTech and how your background makes you a perfect fit for our team. Don’t forget to mention specific experiences that relate to the responsibilities listed in the job description.
Showcase Your Communication Skills: As a client-facing role, strong communication is key. In your application, demonstrate your ability to convey complex information clearly. Whether it's through your writing style or examples of past client interactions, we want to see how you can engage effectively with stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get a feel for our company culture while you’re at it!
How to prepare for a job interview at SteelEye
✨Know Your Product Inside Out
As a Product Specialist, you’ll need to demonstrate a solid understanding of SteelEye’s Trade and Communication Surveillance platform. Make sure you research the product thoroughly, including its features, benefits, and how it fits into the regulatory landscape. This will help you answer questions confidently and show your genuine interest in the role.
✨Prepare for Client-Facing Scenarios
Since this role is client-facing, think about how you would handle various client scenarios. Prepare examples from your past experiences where you successfully onboarded clients or resolved issues. This will showcase your ability to communicate effectively and manage client relationships, which is crucial for success in this position.
✨Understand Financial Regulations
Brush up on key financial regulations that impact the industry, as this knowledge will be vital during your interview. Being able to discuss how SteelEye helps clients meet these obligations will demonstrate your expertise and alignment with the company’s mission. It shows you’re not just familiar with the product but also the context in which it operates.
✨Ask Insightful Questions
Interviews are a two-way street, so prepare some thoughtful questions to ask your interviewers. Inquire about the team dynamics, the challenges they face in onboarding clients, or how they measure success in this role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.