Workplace Experience Partner in London

SteelEye is a fast moving RegTech (Regulatory Technology) start-up that is helping financial companies (e.g. banks, investment firms, brokers, hedge funds, and asset managers) meet their obligations under various global financial regulations. Our work enhances financial compliance, prevents market abuse, and promotes trust in the financial markets. Our people are passionate about leveraging data and technology to make this happen.

We are looking for a Workplace Experience Partner (6 month fixed-term contract) to take ownership of the day-to-day running of our London office and play a central role in creating a welcoming, efficient, and well-managed workplace. This role combines core Office Management, Workplace Experience, and HR/People administration responsibilities. You will be the first point of contact for the London office, ensuring operations run smoothly, employees feel supported, and workplace standards (including Health & Safety) are consistently met.

You will work closely with the People team and Finance to support onboarding, payroll administration, travel coordination, and core HR processes for our London-based employees.

• Office Management & Workplace Experience
  • Own the day-to-day management of the London office, ensuring it is a well-run, safe, and enjoyable place to work
  • Manage relationships with building management, suppliers, and service providers
  • Oversee office facilities, supplies, maintenance, and vendor contracts
  • Act as the main point of contact for all office-related queries
  • Plan and support in-office events, team days, and cultural initiatives
• Health & Safety
  • Act as the London office Health & Safety lead
  • Ensure compliance with relevant Health & Safety legislation
  • Maintain risk assessments, fire safety procedures, and incident reporting
  • Coordinate training, drills, and required certifications
• Travel & Logistics
  • Coordinate business travel bookings for London-based team members or for colleagues from other offices
  • Manage travel logistics, accommodation, and related queries
  • Support the end-to-end processing of all London office expenses and coordinate team travel and accommodation, working closely with Finance to ensure accuracy, compliance, and cost awareness
• Onboarding & Employee Experience
  • Coordinate onboarding for new London-based joiners (office setup, access, induction logistics)
  • Ensure new starters have a smooth and welcoming first experience
  • Partner with People/HR to support employee lifecycle activities
• HR Administration & Payroll Support
  • Provide core HR administrative support for the London team
  • Maintain accurate employee records and documentation
  • Support monthly payroll processes by coordinating inputs and liaising with Finance/payroll providers
  • Assist with benefits administration and employee queries
  • Input into key HR projects to enhance our workplace experience

About you

You are highly organised, approachable, and thrive in a role where no two days are the same. You enjoy being the 'go-to' person and take pride in running a professional, people-focused workplace. This role will be recruited on a fixed-term contract basis. The successful applicant must be able to come to our office a minimum of 4 days per week.

Essential Experience & Skills

• Proven experience in Office Management, Workplace Experience, or a similar role
• Experience supporting HR administration and payroll processes
• Strong understanding of Health & Safety requirements in an office environment
• Excellent organisational and time-management skills
• Confident communicator with a service-oriented mindset
• Comfortable working independently and taking ownership

Desirable

• Experience in a growing or fast-paced organisation
• Previous exposure to People/HR teams or shared services models
• Familiarity with UK employment administration processes

Interview Process

The interview process is structured to assess candidates thoroughly across various competencies and skills relevant to the role. Here’s a description of each stage:

• CV Review and Task Exercise
• First Stage Overview Interview with our Senior HR Business Partner
• Final Interview with our Global Head of Human Resources

About SteelEye

SteelEye is a dynamic B2B FinTech company dedicated to enabling financial institutions, including banks, investment firms, brokers, hedge funds, and asset managers, to efficiently and accurately meet their regulatory obligations under various global financial regulations. As the finance industry’s pioneering integrated trade and communications surveillance solution, SteelEye empowers financial firms with data-driven tools and comprehensive insights, all from a single platform, allowing them to focus on what truly matters. At SteelEye, we pride ourselves on fostering a diverse, equitable, and inclusive workplace where everyone's contributions are valued. We are committed to being an inclusive employer, embracing individuals of all races, religions, gender identities, sexual orientations, national origins, ages, socioeconomic statuses, medical conditions or disabilities, and other protected statuses. We actively seek talent from diverse backgrounds, experiences, personalities, and perspectives, believing that our differences drive innovation and success.