Product Specialist in London

Product Specialist in London

London Full-Time 60000 - 80000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead client onboarding and optimise product configurations for financial compliance.
  • Company: Join a fast-paced RegTech startup revolutionising financial regulations.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
  • Other info: Collaborative team culture with a focus on innovation and client success.
  • Why this job: Make a real impact in financial markets while developing your expertise in regulatory technology.
  • Qualifications: 5+ years in financial services with strong client-facing and product configuration skills.

The predicted salary is between 60000 - 80000 £ per year.

SteelEye is a fast moving RegTech (Regulatory Technology) startup that is helping financial companies meet their obligations under global financial regulations. Our work enhances financial compliance, prevents market abuse, and promotes trust in the financial markets. We are seeking an experienced Product Specialist to join our Implementation team in London, supporting the end-to-end onboarding and adoption of SteelEye’s Trade and Communication Surveillance platform. This is a client-facing, delivery-focused role at the intersection of product, implementation, and financial markets expertise. You will work closely with Sales, Product, Engineering, and client stakeholders to ensure successful onboarding, effective product configuration, and strong surveillance outcomes. The role is hands-on, with primary responsibility for product setup, calibration, training, and client enablement, rather than core data integration build.

Responsibilities

  • Lead client onboarding from contract signature through to go-live, ensuring delivery against scope, timelines, and outcomes.
  • Facilitate client workshops to confirm and detail business requirements to translate them into effective product configurations.
  • Convert Statements of Work and Solution Design Documents into clear implementation plans focused on product setup and workflows.
  • Configure and optimise the platform in line with client requirements and best practices.
  • Drive surveillance rule calibration and tuning to ensure meaningful and actionable alerting.
  • Deliver training to client users, ensuring strong understanding and adoption of the platform.
  • Act as a subject matter expert throughout implementation and early lifecycle.
  • Collaborate with Integration and Engineering teams to ensure data is effectively interpreted within the product.
  • Provide clear delivery updates, proactively identifying risks and driving resolution.
  • Identify opportunities for account expansion and contribute to broader client growth initiatives.

Key Skills and Experience

  • 5+ years’ experience in financial services, ideally within large institutions or established vendors.
  • Experience in client onboarding or implementation roles, particularly in product-led or configuration-heavy environments.
  • Understanding of trade surveillance, communications surveillance, or regulatory technology, or a strong interest in developing expertise in this space.
  • Knowledge of trading workflows for various asset classes (Equities, FX, Fixed Income, Derivatives).
  • Proven ability to lead client-facing workshops, training sessions, and product discussions.
  • Experience in product configuration, calibration, or optimisation.
  • Ability to translate business and technical requirements into practical solutions.
  • Strong stakeholder management and communication skills.
  • Data awareness and analytical mindset (Excel and/or Python advantageous).
  • Proactive, ownership-driven approach with strong problem-solving capability.
  • Fluent English (additional languages are a plus).

Product Specialist in London employer: SteelEye

SteelEye is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the RegTech space. Located in London, we offer our employees a collaborative environment with ample opportunities for professional growth, including hands-on training and exposure to cutting-edge financial compliance technologies. Join us to be part of a forward-thinking team dedicated to enhancing trust in financial markets while enjoying the benefits of a supportive workplace that values your contributions.
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Contact Detail:

SteelEye Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Product Specialist in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for a Product Specialist role. You never know who might have the inside scoop on openings or can put in a good word for you.

✨Tip Number 2

Get hands-on with SteelEye’s platform! Familiarise yourself with their Trade and Communication Surveillance tools. This will not only boost your confidence during interviews but also show potential employers that you're genuinely interested in their product.

✨Tip Number 3

Prepare for client-facing scenarios! Since this role is all about onboarding and training clients, practice how you'd lead workshops or training sessions. Role-playing with a friend can help you nail down your delivery and communication skills.

✨Tip Number 4

Apply through our website! We love seeing applications directly from candidates who are excited about joining us. Make sure to highlight your relevant experience and how you can contribute to our mission of enhancing financial compliance.

We think you need these skills to ace Product Specialist in London

Client Onboarding
Product Configuration
Trade Surveillance
Communications Surveillance
Regulatory Technology
Stakeholder Management
Workshop Facilitation
Training Delivery
Data Analysis
Analytical Mindset
Problem-Solving Skills
Understanding of Trading Workflows
Proactive Approach
Fluent English

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Product Specialist role. Highlight your experience in financial services and any relevant client onboarding or implementation roles. We want to see how your skills align with what we're looking for!

Showcase Your Expertise: Don’t hold back on showcasing your knowledge of trade surveillance and regulatory technology. If you’ve got experience with product configuration or calibration, let us know! We love seeing candidates who are passionate about the industry.

Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that highlights your key achievements and skills.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at SteelEye!

How to prepare for a job interview at SteelEye

✨Know Your Product Inside Out

As a Product Specialist, you need to be well-versed in SteelEye’s Trade and Communication Surveillance platform. Familiarise yourself with its features, benefits, and how it meets regulatory requirements. This knowledge will help you answer questions confidently and demonstrate your expertise.

✨Prepare for Client-Facing Scenarios

Since the role is client-facing, think about potential scenarios you might encounter during onboarding. Prepare examples of how you've successfully led workshops or training sessions in the past. This will show your ability to engage clients and ensure their understanding of the product.

✨Understand Financial Regulations

Brush up on key financial regulations relevant to the role. Being able to discuss how SteelEye helps clients meet these obligations will set you apart. It shows that you not only understand the product but also the industry context in which it operates.

✨Showcase Your Problem-Solving Skills

Be ready to discuss times when you've identified risks or challenges during implementation and how you resolved them. Highlighting your proactive approach and ownership-driven mindset will resonate well with the interviewers, as these are crucial traits for success in this role.

Product Specialist in London
SteelEye
Location: London

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