At a Glance
- Tasks: Lead client onboarding and ensure successful adoption of our Trade and Communication Surveillance platform.
- Company: Join SteelEye, a fast-moving RegTech start-up revolutionising financial compliance.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace that values your unique contributions.
- Why this job: Make a real impact in financial markets while working with cutting-edge technology.
- Qualifications: 5+ years in financial services with experience in client onboarding or implementation roles.
The predicted salary is between 60000 - 75000 £ per year.
SteelEye is a fast moving RegTech start‑up that is helping financial companies meet their obligations under various global financial regulations. Our work enhances financial compliance, prevents market abuse, and promotes trust in the financial markets. Our people are passionate about leveraging data and technology to make this happen.
To support our continued growth, we are seeking an experienced Product Implementation Specialist to join our Implementation team in London, supporting the end‑to‑end onboarding and adoption of SteelEye’s Trade and Communication Surveillance platform. This is a client‑facing, delivery‑focused role at the intersection of product, implementation, and financial markets expertise. You will work closely with Sales, Product, Engineering, and client stakeholders to ensure successful onboarding, effective product configuration, and strong surveillance outcomes. The role is hands‑on, with primary responsibility for product setup, calibration, training, and client enablement, rather than core data integration build.
Key responsibilities:
- Lead client onboarding from contract signature through to go‑live, ensuring delivery against scope, timelines, and outcomes
- Facilitate client workshops to confirm and detail business requirements to translate them into effective product configurations
- Convert Statements of Work and Solution Design Documents into clear implementation plans focused on product setup and workflows
- Configure and optimise the platform in line with client requirements and best practices
- Drive surveillance rule calibration and tuning to ensure meaningful and actionable alerting
- Deliver training to client users, ensuring strong understanding and adoption of the platform
- Act as a subject matter expert throughout implementation and early lifecycle
- Collaborate with Integration and Engineering teams to ensure data is effectively interpreted within the product
- Provide clear delivery updates, proactively identifying risks and driving resolution
- Identify opportunities for account expansion and contribute to broader client growth initiatives
Key Skills and Experience:
- 5+ years’ experience in financial services, ideally within large institutions or established vendors
- Experience in client onboarding or implementation roles, particularly in product‑led or configuration‑heavy environments
- Understanding of trade surveillance, communications surveillance, or regulatory technology, or a strong interest in developing expertise in this space
- Knowledge of trading workflows for various asset classes (Equities, FX, Fixed Income, Derivatives)
- Proven ability to lead client‑facing workshops, training sessions, and product discussions
- Experience in product configuration, calibration, or optimisation
- Ability to translate business and technical requirements into practical solutions
- Strong stakeholder management and communication skills
- Data awareness and analytical mindset (Excel and/or Python advantageous)
- Proactive, ownership‑driven approach with strong problem‑solving capability
- Fluent English (additional languages are a plus)
At SteelEye, we pride ourselves on fostering a diverse, equitable, and inclusive workplace where everyone's contributions are valued. We are committed to being an inclusive employer, embracing individuals of all races, religions, gender identities, sexual orientations, national origins, ages, socioeconomic statuses, medical conditions or disabilities, and other protected statuses. We actively seek talent from diverse backgrounds, experiences, personalities, and perspectives, believing that our differences drive innovation and success.
Product Implementation Specialist in London employer: SteelEye
SteelEye is an exceptional employer, offering a dynamic and inclusive work environment in the heart of London. As part of a high-performance team, you'll have the opportunity to grow your career while managing key customer relationships in the fast-paced RegTech sector. With a strong focus on employee development, accountability, and strategic thinking, SteelEye empowers its employees to make a meaningful impact in the financial compliance landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Product Implementation Specialist in London
✨Tip Number 1
Get to know SteelEye and its products inside out. Familiarise yourself with the Trade and Communication Surveillance platform, as well as the financial regulations we help clients navigate. This knowledge will not only boost your confidence but also show us that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events where SteelEye is present. Engaging with our team can give you insider insights and might just make your application stand out when it comes to the interview stage.
✨Tip Number 3
Prepare for client-facing scenarios. Since this role involves leading workshops and training sessions, practice articulating complex ideas simply and clearly. Role-play with a friend or record yourself to refine your delivery and ensure you come across as confident and knowledgeable.
✨Tip Number 4
Don’t forget to showcase your problem-solving skills! Think of examples from your past experiences where you've tackled challenges, especially in client onboarding or product configuration. We love candidates who can demonstrate their proactive approach and ability to drive solutions.
We think you need these skills to ace Product Implementation Specialist in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Product Implementation Specialist. Highlight your experience in client onboarding and product configuration, and don’t forget to mention any relevant financial services background.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about RegTech and how your skills align with our mission at SteelEye. Be specific about your experience with trade surveillance and client training.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate a proactive approach and strong problem-solving capabilities, especially in client-facing situations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at SteelEye
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of SteelEye’s Trade and Communication Surveillance platform. Familiarise yourself with its features, benefits, and how it helps clients meet regulatory obligations. This will not only show your enthusiasm but also allow you to engage in meaningful discussions during the interview.
✨Prepare for Client-Facing Scenarios
Since this role is client-facing, think about past experiences where you've successfully led client onboarding or workshops. Be ready to share specific examples that highlight your ability to manage stakeholder expectations and deliver results. Practising these scenarios can help you articulate your approach clearly.
✨Understand Financial Regulations
Brush up on key financial regulations relevant to the role, such as trade surveillance and market abuse prevention. Being able to discuss these topics will demonstrate your commitment to the industry and your readiness to contribute to SteelEye’s mission of enhancing financial compliance.
✨Showcase Your Problem-Solving Skills
Think of instances where you've encountered challenges in product implementation or client training. Prepare to discuss how you identified the issues, the steps you took to resolve them, and the outcomes. This will illustrate your proactive approach and ownership-driven mindset, which are crucial for success in this role.
