At a Glance
- Tasks: Lead client onboarding and ensure successful adoption of our Trade and Communication Surveillance platform.
- Company: Join SteelEye, a fast-moving RegTech start-up revolutionising financial compliance.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace that values your unique contributions.
- Why this job: Make a real impact in financial markets while working with cutting-edge technology.
- Qualifications: 5+ years in financial services with strong client-facing and implementation skills.
The predicted salary is between 60000 - 80000 € per year.
SteelEye is a fast moving RegTech start‑up that is helping financial companies meet their obligations under various global financial regulations. Our work enhances financial compliance, prevents market abuse, and promotes trust in the financial markets. Our people are passionate about leveraging data and technology to make this happen.
To support our continued growth, we are seeking an experienced Product Implementation Specialist to join our Implementation team in London, supporting the end‑to‑end onboarding and adoption of SteelEye’s Trade and Communication Surveillance platform. This is a client‑facing, delivery‑focused role at the intersection of product, implementation, and financial markets expertise. You will work closely with Sales, Product, Engineering, and client stakeholders to ensure successful onboarding, effective product configuration, and strong surveillance outcomes. The role is hands‑on, with primary responsibility for product setup, calibration, training, and client enablement, rather than core data integration build.
Key responsibilities:
- Lead client onboarding from contract signature through to go‑live, ensuring delivery against scope, timelines, and outcomes
- Facilitate client workshops to confirm and detail business requirements to translate them into effective product configurations
- Convert Statements of Work and Solution Design Documents into clear implementation plans focused on product setup and workflows
- Configure and optimise the platform in line with client requirements and best practices
- Drive surveillance rule calibration and tuning to ensure meaningful and actionable alerting
- Deliver training to client users, ensuring strong understanding and adoption of the platform
- Act as a subject matter expert throughout implementation and early lifecycle
- Collaborate with Integration and Engineering teams to ensure data is effectively interpreted within the product
- Provide clear delivery updates, proactively identifying risks and driving resolution
- Identify opportunities for account expansion and contribute to broader client growth initiatives
Key Skills and Experience:
- 5+ years’ experience in financial services, ideally within large institutions or established vendors
- Experience in client onboarding or implementation roles, particularly in product‑led or configuration‑heavy environments
- Understanding of trade surveillance, communications surveillance, or regulatory technology, or a strong interest in developing expertise in this space
- Knowledge of trading workflows for various asset classes (Equities, FX, Fixed Income, Derivatives)
- Proven ability to lead client‑facing workshops, training sessions, and product discussions
- Experience in product configuration, calibration, or optimisation
- Ability to translate business and technical requirements into practical solutions
- Strong stakeholder management and communication skills
- Data awareness and analytical mindset (Excel and/or Python advantageous)
- Proactive, ownership‑driven approach with strong problem‑solving capability
- Fluent English (additional languages are a plus)
At SteelEye, we pride ourselves on fostering a diverse, equitable, and inclusive workplace where everyone's contributions are valued. We are committed to being an inclusive employer, embracing individuals of all races, religions, gender identities, sexual orientations, national origins, ages, socioeconomic statuses, medical conditions or disabilities, and other protected statuses. We actively seek talent from diverse backgrounds, experiences, personalities, and perspectives, believing that our differences drive innovation and success.
Product Implementation Specialist in City of Westminster employer: SteelEye
SteelEye is an exceptional employer that champions a dynamic and inclusive work culture, where innovation thrives through diverse perspectives. As a Product Implementation Specialist in London, you will benefit from a collaborative environment that prioritises professional growth, offering opportunities to enhance your expertise in financial regulations and technology. With a commitment to employee development and a focus on meaningful client engagement, SteelEye provides a rewarding platform for those passionate about making a significant impact in the RegTech space.
StudySmarter Expert Advice🤫
We think this is how you could land Product Implementation Specialist in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at SteelEye or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for interviews by understanding SteelEye's products inside out. Familiarise yourself with their Trade and Communication Surveillance platform and think about how your experience aligns with their needs. Show them you’re not just another candidate!
✨Tip Number 3
Practice your client-facing skills! Since this role is all about onboarding and training clients, consider doing mock sessions with friends or colleagues. Get comfortable explaining complex concepts in simple terms.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the SteelEye team.
We think you need these skills to ace Product Implementation Specialist in City of Westminster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Product Implementation Specialist role. Highlight your experience in client onboarding and product configuration, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Showcase Your Expertise:Don’t shy away from showcasing your knowledge of trade surveillance and regulatory technology. If you’ve got experience in financial services or have led client-facing workshops, make it known! We love seeing candidates who can demonstrate their understanding of the industry.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make your achievements stand out. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at SteelEye!
How to prepare for a job interview at SteelEye
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of SteelEye’s Trade and Communication Surveillance platform. Familiarise yourself with its features, benefits, and how it helps clients meet regulatory obligations. This will not only show your enthusiasm but also allow you to discuss how you can contribute to successful client onboarding.
✨Prepare for Client-Facing Scenarios
Since this role is client-facing, think about past experiences where you've led workshops or training sessions. Be ready to share specific examples that highlight your ability to manage stakeholder expectations and deliver effective solutions. Practising these scenarios can help you articulate your approach during the interview.
✨Understand Financial Regulations
Brush up on key financial regulations relevant to trade and communications surveillance. Being able to discuss how these regulations impact client operations will demonstrate your industry knowledge and commitment to helping clients navigate compliance challenges effectively.
✨Showcase Your Problem-Solving Skills
Prepare to discuss instances where you've identified risks or challenges during an implementation process and how you resolved them. Highlighting your proactive, ownership-driven approach will resonate well with the interviewers, as they are looking for someone who can drive successful outcomes in a fast-paced environment.
