Product Implementation Lead - Client Onboarding & Training in City of Westminster

Product Implementation Lead - Client Onboarding & Training in City of Westminster

City of Westminster Full-Time 60000 - 75000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead client onboarding and training for our innovative Trade and Communication Surveillance platform.
  • Company: Join SteelEye, a forward-thinking company in the financial services sector.
  • Benefits: Enjoy a competitive salary, inclusive culture, and opportunities for professional growth.
  • Other info: Be part of a diverse team that values inclusion and collaboration.
  • Why this job: Make a real impact by helping clients successfully adopt cutting-edge technology.
  • Qualifications: 5+ years in financial services with experience in implementation roles.

The predicted salary is between 60000 - 75000 € per year.

SteelEye is seeking a Product Implementation Specialist to join its Implementation team in London. This role involves leading client onboarding for SteelEye’s Trade and Communication Surveillance platform, ensuring successful configuration and adoption.

Candidates should have over 5 years of experience in financial services, preferably in implementation roles.

Key responsibilities include:

  • Facilitating workshops
  • Managing configurations
  • Delivering training to clients

A commitment to diverse and inclusive work culture is essential.

Product Implementation Lead - Client Onboarding & Training in City of Westminster employer: SteelEye

SteelEye is an exceptional employer that champions a diverse and inclusive work culture, providing employees with the opportunity to thrive in a dynamic environment. Located in London, we offer competitive benefits, continuous professional development, and a collaborative atmosphere that fosters innovation and growth. Join us to make a meaningful impact in the financial services sector while advancing your career in a supportive team.

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Contact Detail:

SteelEye Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Product Implementation Lead - Client Onboarding & Training in City of Westminster

Tip Number 1

Network like a pro! Reach out to folks in the financial services sector, especially those who’ve worked in implementation roles. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Show off your skills! When you get the chance to meet potential employers, whether at networking events or interviews, be ready to discuss specific examples of how you've successfully led client onboarding and training in the past.

Tip Number 3

Don’t underestimate the power of follow-ups! After an interview or meeting, drop a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role.

Tip Number 4

Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our diverse and inclusive culture. Plus, it gives you a better chance to stand out!

We think you need these skills to ace Product Implementation Lead - Client Onboarding & Training in City of Westminster

Client Onboarding
Training Delivery
Workshop Facilitation
Configuration Management
Financial Services Experience
Implementation Experience
Communication Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in financial services and implementation roles. We want to see how your skills align with the responsibilities of leading client onboarding and training.

Showcase Your Workshops Experience:If you've facilitated workshops before, let us know! Share specific examples of how you managed these sessions and the impact they had on client adoption. We love seeing real-world applications of your skills.

Emphasise Your Training Skills:Training clients is a big part of this role, so be sure to mention any relevant experience. Describe your approach to delivering training and how you ensure clients feel confident using the platform.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at SteelEye

Know the Product Inside Out

Before your interview, make sure you thoroughly understand SteelEye’s Trade and Communication Surveillance platform. Familiarise yourself with its features, benefits, and how it stands out in the market. This will not only help you answer questions confidently but also show your genuine interest in the role.

Showcase Your Experience

With over 5 years in financial services, be ready to discuss specific examples from your past roles that highlight your implementation experience. Prepare stories that demonstrate your ability to lead client onboarding, manage configurations, and deliver effective training sessions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

Emphasise Your Workshop Facilitation Skills

Since facilitating workshops is a key responsibility, think of instances where you've successfully led similar sessions. Be prepared to discuss your approach to engaging clients, managing group dynamics, and ensuring everyone leaves with a clear understanding of the product. This will show that you can effectively communicate and train clients.

Commitment to Diversity and Inclusion

SteelEye values a diverse and inclusive work culture, so be ready to share your thoughts on this topic. Reflect on how you’ve contributed to or supported diversity initiatives in your previous roles. This will demonstrate that you align with their company values and are a good cultural fit.