At a Glance
- Tasks: Manage and grow customer accounts while driving product adoption and renewals.
- Company: Join a fast-paced RegTech start-up revolutionising financial compliance.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Be part of a high-performance team with exposure to EMEA market dynamics.
- Why this job: Make a real impact in the financial sector while developing your skills.
- Qualifications: 4+ years in B2B software account management and strong relationship-building skills.
The predicted salary is between 50000 - 60000 € per year.
SteelEye is a fast moving RegTech (Regulatory Technology) start-up that is helping financial companies (e.g. banks, investment firms, brokers, hedge funds, and asset managers) meet their obligations under various global financial regulations. Our work enhances financial compliance, prevents market abuse, and promotes trust in the financial markets. Our people are passionate about leveraging data and technology to make this happen.
This role is focused on renewals and expansion, and over time will play an increasing role in driving product adoption. Joining SteelEye means becoming part of an ambitious, high-performance London GTM team where accountability, commercial acumen, and strategic thinking are valued. You’ll gain exposure to regulated market dynamics across EMEA, refine enterprise selling capabilities within complex buying groups, and contribute directly to the company’s continued expansion in global financial markets.
PRIMARY RESPONSIBILITIES INCLUDE:
- Own the full new-business sales cycle for Mid-Market accounts across EMEA, from first meeting to close.
- Own a portfolio of mid-market customer relationships, acting as a trusted commercial point of contact.
- Lead renewal planning and execution to deliver strong renewal rates.
- Identify and drive upsell and cross-sell opportunities to maximise commercial value.
- Prepare and manage pre-agreed commercial terms for renewals and expansions.
- Coordinate closely with Implementation and Product teams to support customer outcomes and long-term value.
- Maintain strong account plans, stakeholder maps, and engagement cadence.
- Track account activity, pipeline, and customer information accurately in HubSpot.
- Proactively manage risks to retention and expansion, escalating where needed, while acting as a key point of contact for any outstanding client issues or challenges and coordinating across SteelEye teams to ensure timely support and resolution.
- Support (over time) initiatives that improve product adoption across accounts.
- Travel occasionally to support customer meetings and relationship building.
KEY SKILLS AND EXPERIENCE:
- 4+ years quota-carrying B2B software account management experience.
- Able to demonstrate consultative, value based selling and strong discovery skills.
- Experience with multiple stakeholders.
- HubSpot experience required.
- Exposure to financial services clients is highly desirable.
- Interest in RegTech is desirable.
- Comfortable working in a mainly office-based London role.
- Willingness to undertake occasional travel.
- Strong commercial and negotiation capability (renewals and expansion focus).
- Excellent stakeholder management and relationship-building skills.
- Clear written and verbal communication; confident presenting to senior audiences.
- Highly organised with strong pipeline/portfolio management discipline.
- Collaborative working style with cross-functional teams (Implementation/Product).
- Data-informed approach to prioritisation and opportunity identification.
WHY THIS ROLE IS RIGHT FOR YOU:
You’ll join the team at a high-growth moment, with an expanding customer base and a clear opportunity to maximise commercial value. You’ll take ownership of renewals and expansion across a mid-market portfolio, working closely with Implementation and Product to help customers realise value and drive stronger product adoption. If you enjoy combining relationship management with commercial impact, this role offers a direct line of sight to meaningful outcomes and the chance to grow with the business.
Account Manager employer: SteelEye
SteelEye is an exceptional employer for those looking to thrive in a dynamic RegTech environment. With a focus on accountability and strategic thinking, employees benefit from a high-performance culture that encourages professional growth and collaboration across teams. The London-based role of Account Manager offers unique exposure to the financial services sector, allowing you to make a meaningful impact while developing your skills in enterprise selling and customer relationship management.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the RegTech space. Attend industry events, webinars, or even local meetups. The more you engage, the better your chances of landing that Account Manager role at SteelEye.
✨Tip Number 2
Show off your consultative selling skills! When you get the chance to chat with potential employers, highlight your experience in value-based selling. Share specific examples of how you've successfully managed accounts and driven renewals in the past.
✨Tip Number 3
Be prepared to discuss your HubSpot experience! Since it's a must-have for this role, brush up on how you've used it to manage pipelines and customer relationships. Being able to talk about your data-informed approach will definitely impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the SteelEye team and contributing to our mission in the financial markets.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Account Manager role. Highlight your B2B software account management experience and any relevant skills that align with our needs at SteelEye. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about RegTech and how your experience can help us grow our customer base. Be genuine and let your personality come through!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your consultative selling skills and ability to manage relationships. Numbers speak volumes, so if you’ve hit targets or improved renewal rates, shout about it!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the SteelEye family!
How to prepare for a job interview at SteelEye
✨Know Your Stuff
Before the interview, make sure you understand SteelEye's mission and how it fits into the RegTech landscape. Familiarise yourself with the financial regulations that impact their clients and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Relationship Skills
As an Account Manager, relationship-building is key. Prepare examples of how you've successfully managed client relationships in the past, particularly in B2B settings. Highlight your consultative selling approach and how you've navigated complex stakeholder environments.
✨Be Data-Driven
SteelEye values a data-informed approach, so come prepared to discuss how you've used data to drive decisions in your previous roles. Whether it's tracking account activity or identifying upsell opportunities, show them you can leverage data effectively.
✨Ask Insightful Questions
Interviews are a two-way street. Prepare thoughtful questions about SteelEye's growth plans, product adoption strategies, and how they measure success in account management. This shows your genuine interest and helps you assess if the role is right for you.
