Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a Service Advisor, you'll greet customers, assess vehicles, and provide top-notch service.
- Company: Join County Mazda, a leading Mazda dealership in Canada, committed to exceptional customer experiences.
- Benefits: Enjoy flexible health benefits, employee discounts, and a retirement savings plan with employer matching.
- Why this job: Be part of a dynamic team that values your growth and empowers you to exceed expectations.
- Qualifications: You need at least 1 year of customer-focused experience and strong communication skills.
- Other info: Join a workplace that champions inclusivity and community engagement while supporting your mental wellness.
The predicted salary is between 21600 - 36000 £ per year.
County Mazda
391 Westville Rd
New Glasgow, NS B2H2J6, CAN
Description
At Steele Auto Group, we believe work should mean more. Here, you\’re not just doing a job, you’re a part of something bigger. We’re proud to deliver the Best Customer Buying Experience. At the core of it all is our people where \”Everything We Do is Driven by You\”; your passion, your purpose, your potential.
County Mazda is on the hunt for a Service Advisor to go the extra mile!
County Mazda is one of the premier Mazda dealerships in Canada, and it is our number one priority to continue to provide top notch customer service. We need you to join our team as a Service Advisor and help every client feel confident in their choice. It is our goal to keep our vehicles in pristine conditions and it all starts with you. Join the team today and start your journey towards excellence.
Key Responsibilities
- Greeting customers, assessing vehicles, providing estimates, and coordinating appointments.
- Provide an extraordinary customer experience, welcoming guests with professionalism and enthusiasm.
- Listen actively to customer concerns and handle each situation appropriately.
- Verify warranty and service coverage, ensuring customers understand their options clearly.
- Develop accurate service estimates, communicating costs for parts, labor, and materials.
- Prepare detailed repair orders – documenting vehicle symptoms, necessary services, and technician recommendations.
- Maintain strong customer relationships – keep the customer in the know every step of the way!
- Keep up with any manufacturer training on an as need basis.
What You Bring:
- Previous Service Experience – A minimum of 1 year in a customer focused role required.
- Professional & Friendly Approach – A customer-first mindset with a warm and welcoming demeanor.
- Strong Communication Skills – You create trust and long-term relationships effortlessly.
- Detail-Oriented & Organized – You efficiently manage service details, schedules, and follow-ups.
- Valid Driver’s License – With an acceptable driver’s abstract.
Why Join Steele Auto Group?
At Steele Auto Group, we don’t just offer jobs, we build careers that inspire. Join a team where you’ll be empowered to exceed expectations and develop your full potential.
Prestigious Brand, Premier Experience – Work with a high end luxury brand and top notch team.
???? Flexible Health & Dental Benefits – Choose from six cost-shared options.
Career Growth – We promote from within and invest in your future.
Employee Discounts – On vehicle purchases, parts, and service.
Retirement Savings Plan – Employer matched up to 4% (5% after 5 years).
Community Engagement – Be part of a company that gives back.
Fast-paced, Professional Culture – Luxury meets high performance.
Mental Health & Wellness Support – 24/7 confidential support for you and your family through our Employee Family Assistance Plan (EFAP).
Steele Auto Group is more than just a workplace, it’s a place where your talents are recognized, your growth is championed, and your potential is limitless. We believe in building careers, not just filling roles, which is why we prioritize internal promotion and invest in developing our people. Every team member plays a role in our success, and we’re proud to foster a workplace that’s fair, inclusive, and full of opportunity for everyone.
Our Purpose: Inspiring people to drive positive impact; through every interaction, every vehicle, every journey.
Apply now and start your career today!
#J-18808-Ljbffr
Service Advisor employer: Steele Auto Group
Contact Detail:
Steele Auto Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with Mazda's brand values and customer service philosophy. Understanding their commitment to delivering an extraordinary customer experience will help you align your approach during interviews.
✨Tip Number 2
Prepare to discuss specific examples from your previous roles where you provided exceptional customer service. Highlighting your ability to listen actively and resolve issues will demonstrate your fit for the Service Advisor position.
✨Tip Number 3
Research common vehicle service issues and solutions, as well as warranty processes. Being knowledgeable about these topics will show your dedication and readiness to assist customers effectively.
✨Tip Number 4
Network with current or former employees of Steele Auto Group if possible. Gaining insights into the company culture and expectations can give you a competitive edge in your application process.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Service Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous service experience, communication skills, and customer-focused approach. Use bullet points to make it easy to read and highlight relevant achievements.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to Steele Auto Group's mission.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Steele Auto Group
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to provide an extraordinary customer experience is crucial. Be prepared to share specific examples from your previous roles where you went above and beyond for a customer. This will demonstrate your commitment to customer satisfaction.
✨Know the Brand
Familiarise yourself with Mazda's values and the Steele Auto Group's mission. Understanding their commitment to customer service and how they operate will help you align your answers with their expectations during the interview.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various customer situations. Think of scenarios where you had to listen actively to customer concerns or resolve conflicts. Practising these responses will help you articulate your thought process clearly.
✨Demonstrate Organisational Skills
Being detail-oriented and organised is key for a Service Advisor. Prepare to discuss how you manage your time and keep track of multiple tasks. You might want to mention any tools or methods you use to stay organised in a fast-paced environment.
