At a Glance
- Tasks: Test, certify, and maintain lifting equipment while building customer relationships.
- Company: Join Steel & Tube, a proud New Zealand company with a supportive culture.
- Benefits: Full training, career progression, and a fully equipped mobile testing van.
- Other info: Dynamic role with 2-5 days of travel per month and excellent customer service focus.
- Why this job: Enjoy variety with hands-on work, travel, and opportunities to grow your career.
- Qualifications: Mechanical experience is a plus, but a great attitude and willingness to learn are key.
The predicted salary is between 30000 - 40000 € per year.
Overview
Permanent, full-time role based in Christchurch.
Location: 375 - 401 Blenheim Road, Christchurch 8041.
About The Role
As a Service Technician, you’ll operate a fully equipped mobile testing van and work directly with customers across Canterbury and surrounding districts. This customer-facing role combines hands-on technical work with proactive relationship building to maintain Steel & Tube’s presence in the region. You’ll test, certify, repair and maintain lifting and height safety equipment, while promoting the testing programme and wider product range. You’ll plan regular customer visits using the service register, conduct on-site testing and repairs, keep lifting registers and customer data up to date, issue timely invoices and stock the van for immediate service and sales opportunities. The role includes 2–5 days of travel per month on a rotational basis (mainly scheduled maintenance), giving variety while remaining Christchurch-based. Every visit adds value through excellent service, compliance support and opportunities to grow the Chain & Rigging business as part of the wider One Company offering.
Key Responsibilities
- Conduct on-site testing, certification, repairs and maintenance of lifting and height safety equipment
- Promote the mobile testing programme to existing and new customers
- Manage customer schedules and registers to ensure regular face-to-face service and compliance
- Identify sales opportunities and introduce the full Steel & Tube product range
- Maintain accurate records, stock levels and issue invoices promptly
- Deliver outstanding customer service while achieving individual targets
- Ensure all work meets Health & Safety and quality standards
What We’re Looking For
- Mechanical or servicing experience is an advantage, but we’re open to keen candidates from other industries
- Top attitude – self-motivated, proactive and reliable with a willingness to learn
- Comfortable with regular travel (2–5 days per month on rotation)
- Strong customer service skills and the ability to build lasting relationships
- Some computer literacy for data entry, registers and basic systems (training provided)
- Good communicator who enjoys working independently and as part of a team
Why Join Steel & Tube?
We’re a proud New Zealand company offering a supportive, inclusive environment with comprehensive training and real career progression opportunities. Our Service Technicians often move into account management and beyond – we invest in your growth.
What’s in it for you?
- Fully equipped mobile testing van
- Full training and ongoing support
- Opportunities for career development
- Role with variety – technical work, customer relationships and travel
If this sounds like the exciting next step, apply now and become part of the Steel & Tube Chain & Rigging team in Christchurch!
Service Technician Chain & Rigging in Christchurch employer: Steel & Tube Holdings Ltd
Steel & Tube is an exceptional employer, offering a supportive and inclusive work environment in Christchurch that prioritises employee growth and development. As a Service Technician, you will benefit from comprehensive training, a fully equipped mobile testing van, and the opportunity to build lasting customer relationships while enjoying a varied role that includes technical work and travel. With a strong focus on career progression, Steel & Tube invests in your future, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Technician Chain & Rigging in Christchurch
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Steel & Tube. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills and experiences align with the role of Service Technician. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show off your customer service skills! Since this role is all about building relationships, think of examples from your past where you've gone above and beyond for a customer. Share these stories during your interview to highlight your strengths.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Technician Chain & Rigging in Christchurch
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Service Technician role. Highlight any mechanical or servicing experience, even if it’s from a different industry, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a great fit. Be sure to mention your willingness to learn and your proactive attitude.
Show Off Your Communication Skills:Since this role involves building relationships with customers, make sure your application reflects your strong communication skills. Use clear and concise language, and don’t hesitate to share examples of how you’ve successfully interacted with clients in the past.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Steel & Tube Holdings Ltd
✨Know Your Stuff
Make sure you brush up on the technical aspects of lifting and height safety equipment. Familiarise yourself with common testing procedures and certifications, as well as any relevant health and safety standards. This will show that you're not just interested in the role but also knowledgeable about it.
✨Show Off Your People Skills
Since this role involves a lot of customer interaction, be prepared to discuss your experience in building relationships. Think of examples where you've provided excellent service or resolved issues for customers. This will highlight your strong customer service skills and proactive attitude.
✨Plan Your Travel Talk
With 2-5 days of travel each month, it's important to express your comfort with this aspect of the job. Share any previous experiences where you've had to manage schedules or travel for work. This will demonstrate your reliability and willingness to adapt to the role's requirements.
✨Be Ready to Learn
Steel & Tube values candidates who are eager to learn and grow. Be prepared to discuss how you approach learning new skills or technologies. Mention any past experiences where you've taken the initiative to improve your knowledge, especially in a mechanical or servicing context.
