At a Glance
- Tasks: Support sales and office administration while providing excellent customer service.
- Company: Join a dynamic team during maternity leave cover at a thriving company.
- Benefits: Negotiable salary, flexible working environment, and valuable experience.
- Other info: Opportunity to learn and grow in a supportive team atmosphere.
- Why this job: Gain hands-on experience in sales and customer service while making a difference.
- Qualifications: Strong organisational skills, attention to detail, and good communication abilities.
The predicted salary is between 24075 - 29425 £ per year.
Maternity Leave Cover Sales & Office Administrator Key Responsibilities Sales Administration Prepare and issue accurate customer quotations and follow up as required.
Process sales orders and check customer purchase orders for accuracy.
Liaise with Sales and Operations to resolve order queries or discrepancies.
Maintain accurate customer, quotation and order records on Statii.
Record quotation outcomes and reasons for lost business.
Keep management informed of order amendments, cancellations and customer issues.
Assist the Sales Team with customer enquiries, pricing and product information.
Prepare sales reports and administrative documentation as required.
Customer Service Provide a professional and friendly service to customers.
Respond promptly to telephone calls and emails.
Maintain positive customer relationships.
Escalate customer issues where appropriate.
Office Administration Carry out general office administration and filing.
Prepare correspondence, reports and documentation.
Maintain company records and databases.
Order stationery.
Provide administrative support to other departments as required.
Marketing & Certification Assist with website, social media and marketing activities.
Support the preparation of marketing materials.
Prepare and issue customer certification and maintain accurate records.
Assist with quality and compliance documentation when required.
Finance Support Assist with customer payments, payment allocation and credit control.
Provide general administrative support to the Accounts Team.
Systems The successful candidate will be expected to become proficient in: Statii CRM/ERP(training will be provided) Microsoft Excel, Word and Outlook Company telephone system Skills & Personal Attributes The successful candidate should have: Excellent organisational and time-management skills.
Strong attention to detail.
Good written and verbal communication skills.
Excellent customer service skills.
Good IT skills.
Ability to prioritise and manage a varied workload.
Ability to work independently and as part of a team.
A professional, reliable and positive approach.
Flexibility and willingness to learn.
Ability to work under pressure and use initiative.
Maternity Leave Cover This role is offered as maternity leave cover and will provide support across sales administration, customer service and general office administration to ensure continuity of business operations during the maternity leave period.
Salary Negotiable depending on experience Flexibility The duties listed above are not exhaustive.
During quieter periods, the employee may be required to support other departments, assist with company projects and undertake other reasonable duties as requested by management.
The Company reserves the right to reasonably vary duties and responsibilities in line with the needs of the business and the employee's Contract of Employment.
Skills: Organized Communication team player Professional IT SKILL TPBN1_NI
Administrative sales assistant - maternity leave in Newry employer: Steel Lintels Ireland Limited
Join our dynamic team in Forkhill as a Yard Person, where you will be part of a supportive and safety-focused work culture that values teamwork and operational excellence. We offer competitive benefits, opportunities for personal and professional growth, and a commitment to maintaining a clean and organised work environment. With a focus on employee development and a hands-on approach, this role is perfect for those looking to make a meaningful impact in their workplace.
Contact Details:
Steel Lintels Ireland Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrative sales assistant - maternity leave in Newry
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Steel Lintels Ireland Limited.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Steel Lintels Ireland Limited. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Administrative sales assistant - maternity leave in Newry
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Steel Lintels Ireland Limited.
How to prepare for a job interview at Steel Lintels Ireland Limited
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Steel Lintels Ireland Limited's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Steel Lintels Ireland Limited offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
