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For Companies At a Glance
- Tasks: Support the sales process, create quotes, and maintain client relationships.
- Company: Join Steatite, a leader in innovative technology solutions across various industries.
- Benefits: Enjoy 26 days holiday, healthcare schemes, and a discretionary bonus.
- Why this job: Be part of a dynamic team driving growth in cutting-edge communication technologies.
- Qualifications: Proactive, detail-oriented, with a grasp of technology and excellent communication skills.
- Other info: Office-based role in Redditch, focusing on UK clients with potential European involvement.
The predicted salary is between 24000 - 28800 £ per year.
Sales Support
Overview (About us)
Whether it\’s industrial embedded computing, custom lithium battery packs, secure communication systems, antennas, or imaging technology we design, manufacture, supply and support it!
From the ocean floor to the edge of space, Steatite innovation is making sure that vital technology operates consistently, reliably, and above all safely.
Our products can be found gathering scientific insight in the cold and crushing depths of the deep sea, transmitting high bandwidth data across hostile terrain, processing colossal amounts of traffic data at the edge and via the cloud, and enabling next generation video solutions on board trains above and below ground.
From the first day of your employment with us, you will be part of an organisation that strives every day to make your work rewarding and cares for your safety and wellbeing.
The Solid State Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are committed to providing an inclusive and accessible recruitment process. If you require any reasonable adjustments or support during the application process or interview, please let us know, and we will make the necessary arrangements.
Job Type: Office Based
Job Title: Sales Support
Location: Redditch
Hours: 38 hours
Salary Package: £28,000 to £32,000
Benefits
- 26 days holiday plus bank holidays, increasing to 29 days with long service
- Discretionary Bonus once a year
- Salary Sacrifice Pension
- 4 x Salary Death in Service payment
- Access to Westfield Healthcare scheme, including:
- Corporate Healthcare Plan
- Employee Assistance program
- Wellbeing App
- Discount scheme
- Cycle to Work Scheme
- EV Salary Sacrifice Scheme
- Employee Share Scheme
The type of person we are looking for (About You)
We are looking for a proactive and detail-oriented Sales Support professional to join our fast-paced Communications Business Unit.
The ideal candidate will play a key role in supporting the Business Development team by creating quotes, consulting with customers, and coordinating with internal teams to ensure a smooth sales process.
A strong grasp of technology is essential, as the role involves understanding complex communication solutions, including part numbers and the functions of products such as MANET radio systems.
This position will primarily focus on UK-based clients, with occasional involvement in European sales activities. The successful candidate will be highly organised, with excellent communication and planning skills, and capable of managing multiple internal and external relationships. They will contribute to the full sales cycle by supporting the identification and progression of new opportunities, helping to drive growth across the Communications Business Unit.
The Role (What you\’ll be doing)
This role encompasses the following responsibilities:
- Supporting the sales process and making sure that updated key sales information is in the software sales tools.
- Maintain good communications with the Senior Business Development Manager and the team.
- Create quotations as requested for review by the relevant business development manager.
- Take phone calls from customers and pass on relevant information to the business development manager.
- Help maintain spreadsheet information regarding pricing and products.
- Be part of maintaining key relationships with the main OEM suppliers.
- Work with the business development team in building and maintaining relationships with clients.
- Adhering to company policy and procedures.
- Adopt a consultative sales approach with clients and end users alike.
- Support experienced Business Development Managers with administrative tasks and internal coordination.
- Develop a strong understanding of the company\’s communication technologies, particularly MANET solutions.
- Collaborate with teams to deliver high-quality service to sophisticated clients, including the MoD and Government agencies.
- Contribute to the overall efficiency and success of the Business Development function through proactive support and engagement.
- Experience with ERP and CRM systems
- Ad hoc tasking liaising between Comms BU and Contract Administration
Key Competencies
- Ability to understanding and work in the sales process.
- Collaborative approach and able to work effectively both internally and externally to the business.
- Willing to understand the technical aspects of the product offering.
- Data entry
- Experience with ERP and CRM systems
- Must be able to obtain basic UK Government Security Clearance.
- Ideally has a technical background that will help with understanding of wireless technology, specifically Wave Relay MANET.
- Clean Driving Licence.
- Defence/Government, Technical/communications and securitycompanies experience
Technical Sales Support in Redditch employer: Steatite
Contact Detail:
Steatite Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Support in Redditch
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, especially MANET radio systems. Understanding these products will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current employees or professionals in the industry through platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience with ERP and CRM systems, as these are crucial for the role. Be ready to share specific examples of how you've used these tools to support sales processes in previous positions.
✨Tip Number 4
Showcase your organisational and communication skills by preparing questions that reflect your understanding of the sales process. This will highlight your proactive approach and readiness to contribute to the team from day one.
We think you need these skills to ace Technical Sales Support in Redditch
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Technical Sales Support position. Familiarise yourself with the company's products and services, especially in communication technologies like MANET radio systems.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your organisational abilities, communication skills, and any technical background that relates to wireless technology or sales support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your previous experience has prepared you for this position, particularly in supporting sales processes and managing client relationships.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Sales Support role.
How to prepare for a job interview at Steatite
✨Understand the Technology
Make sure you have a solid grasp of the communication technologies mentioned in the job description, especially MANET radio systems. Being able to discuss these technologies confidently will show your technical aptitude and interest in the role.
✨Showcase Your Organisational Skills
As the role requires managing multiple relationships and tasks, be prepared to provide examples of how you've successfully organised projects or supported teams in the past. Highlighting your attention to detail will be key.
✨Prepare for Consultative Sales Discussions
Since the position involves adopting a consultative sales approach, think about how you would engage with clients. Prepare scenarios where you’ve effectively identified client needs and provided tailored solutions.
✨Familiarise Yourself with ERP and CRM Systems
The job mentions experience with ERP and CRM systems as a requirement. Brush up on your knowledge of these systems and be ready to discuss any relevant experience you have, as this will demonstrate your readiness to hit the ground running.
