At a Glance
- Tasks: Provide hands-on support for networking and communications solutions across the UK and Europe.
- Company: Join a leading communications business unit with a focus on innovation.
- Benefits: Competitive salary, travel opportunities, and hands-on experience with advanced technology.
- Why this job: Be at the forefront of cutting-edge communications solutions in a dynamic environment.
- Qualifications: Strong communication skills and experience in engineering or electronics required.
- Other info: Opportunity to travel and become a subject matter expert in defence communications.
The predicted salary is between 36000 - 60000 £ per year.
Field Services Specialist
Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.
Office Location: Redditch, Worcestershire
Job Type: Permanent, Full-Time
Travel: up to 50% (UK & EU)
Salary: Competitive, dependent on experience
About the Role
We are looking for a technically skilled Field Services Specialist to join our Communications Business Unit. You will provide hands-on support for networking and communications solutions, with a particular focus on Wave Relay® MANET systems, supporting both internal teams and external customers across the UK and Europe.
As a Field Services Specialist, you will provide technical support for networking and communications solutions, including managing customer trials, demonstrations, and exhibitions across the UK and Europe.
This is a dynamic, field-based role involving customer trials, demonstrations, equipment deployments, and collaboration with business development and technical teams. You will play a key part in ensuring successful project delivery and supporting the evolution of Steatite’s communications technology.
What you will be doing
Deliver technical support for customer trials, exercises, and demonstrations.
Maintain, prepare, and configure Steatite demonstration equipment.
Support Cloud Relay (BLOS) operations alongside Network SMEs.
Provide technical assistance for business development activities.
Offer onsite and remote support to customers, building strong technical relationships.
Evaluate new software and hardware products.
Support internal testing and exercises using Wave Relay® equipment.
Ensure adherence to Military Standard Operating Procedures (SOPs).What we are looking for
Strong communication skills and experience collaborating with technical teams.
Engineering experience in communications or electronics.
Applied knowledge of IP networking and computer networks.
Familiarity with Wave Relay® MANET systems and Steatite communications products.
Understanding of RF principles and IP scheming.
Experience in defence communications product support (2+ years preferred).
Ability to work directly with customers and end users.
Clean UK driving licence; able to handle equipment up to 20kg safely.
Proficient in Microsoft Office, especially PowerPoint.Desirable Qualifications:
Networking certifications (CCNA or equivalent) or electronics qualifications.
Eligibility for UK Government Security Clearance.Why Join Us?
Work with cutting-edge communications solutions in the defence and networking sector.
Gain hands-on experience with advanced MANET systems and Steatite equipment.
Travel across the UK and Europe for trials, demonstrations, and deployments.
Become a subject matter expert (SME) supporting both internal teams and customers.
Applicants must be eligible to obtain UK Security Clearance (SC).
The successful candidate will be required to undergo UK Government security clearance as part of the role.
This role will require the ability to gain Security Clearance (SC) prior to starting work.
Our Recruitment process
Application Review- Your application will be reviewed by Recruitment & Hiring Manager
Initial Screening – Shortlisted candidates will be invited to a Teams Interview to discuss the role and your experience in more detail.
Interview – candidates will be invited to a face-to-face interview at our offices. This may include competency-based questions and discussion about your technical experience.
Assessment (if applicable):
Some roles may include a short presentation, task, or technical assessment relevant to the position.
Offer and onboarding- Successful candidates will receive a formal offer, followed by pre-employment checks and onboarding support to ensure a smooth start. xiskglj We aim to keep you informed at every stage of the process and provide feedback wherever possible.
If you are technically minded, proactive, and ready to support communications projects in a fast-moving environment, we would love to hear from you. Apply today and help us deliver next-generation networking solutions
Field Services Specialist employer: Steatite
Contact Detail:
Steatite Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Specialist
✨Tip Number 1
Network like a pro! Attend industry events, workshops, and meetups related to communications and networking. This is your chance to connect with potential employers and showcase your skills in person.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge, especially around Wave Relay MANET systems. We recommend practising common interview questions and even doing mock interviews with friends or mentors.
✨Tip Number 3
Showcase your hands-on experience! If you've worked on customer trials or demonstrations before, be ready to share specific examples during interviews. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Field Services Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in communications and electronics. We want to see how your skills align with the Field Services Specialist role, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit. We love seeing enthusiasm and a bit of personality, so let us know what excites you about working with us.
Showcase Your Technical Skills: Since this role involves hands-on support for networking solutions, make sure to mention any relevant certifications or experiences you have, especially with Wave Relay MANET systems. We’re looking for someone who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Steatite
✨Know Your Tech
Make sure you brush up on your knowledge of Wave Relay MANET systems and other Steatite communications products. Being able to discuss these technologies confidently will show that you're not just technically skilled, but also genuinely interested in the role.
✨Showcase Your Communication Skills
As a Field Services Specialist, strong communication is key. Prepare examples of how you've successfully collaborated with technical teams or supported customers in the past. This will demonstrate your ability to build those all-important technical relationships.
✨Prepare for Practical Scenarios
Expect to be asked about real-world scenarios involving customer trials or demonstrations. Think through your past experiences and be ready to explain how you handled challenges, especially in a field-based environment.
✨Understand the Role's Requirements
Familiarise yourself with the job description and the specific skills required, like IP networking and RF principles. Tailor your responses to highlight your relevant experience and how it aligns with what they’re looking for.