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For Companies At a Glance
- Tasks: Support the sales process by creating quotes and coordinating with teams.
- Company: Steatite Limited designs and manufactures cutting-edge technology for various industries.
- Benefits: Enjoy 26 days holiday, a discretionary bonus, and access to health and wellbeing schemes.
- Why this job: Join a dynamic team and contribute to innovative communication solutions that impact diverse sectors.
- Qualifications: Proactive, detail-oriented, with a strong grasp of technology and excellent communication skills.
- Other info: This is an entry-level, full-time role based in Redditch, UK.
The predicted salary is between 24000 - 28800 £ per year.
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Overview (About Us)
Whether it\’s industrial embedded computing, custom lithium battery packs, secure communication systems, antennas, or imaging technology we design, manufacture, supply and support it!
Sales Support
Overview (About Us)
Whether it\’s industrial embedded computing, custom lithium battery packs, secure communication systems, antennas, or imaging technology we design, manufacture, supply and support it!
From the ocean floor to the edge of space, Steatite innovation is making sure that vital technology operates consistently, reliably, and above all safely.
Our products can be found gathering scientific insight in the cold and crushing depths of the deep sea, transmitting high bandwidth data across hostile terrain, processing colossal amounts of traffic data at the edge and via the cloud, and enabling next generation video solutions on board trains above and below ground.
From the first day of your employment with us, you will be part of an organisation that strives every day to make your work rewarding and cares for your safety and wellbeing.
The Solid State Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are committed to providing an inclusive and accessible recruitment process. If you require any reasonable adjustments or support during the application process or interview, please let us know, and we will make the necessary arrangements.
Job Type: Office Based
Job Title: Sales Support
Location: Redditch
Hours: 38 hours
Salary Package: £28,000 to £32,000
Benefits
- 26 days holiday plus bank holidays, increasing to 29 days with long service
- Discretionary Bonus once a year
- Salary Sacrifice Pension
- 4 x Salary Death in Service payment
- Access to Westfield Healthcare scheme, including:
- Corporate Healthcare Plan
- Employee Assistance program
- Wellbeing App
- Discount scheme
- Cycle to Work Scheme
- EV Salary Sacrifice Scheme
- Employee Share Scheme
The type of person we are looking for (About You)
We are looking for a proactive and detail-oriented Sales Support professional to join our fast-paced Communications Business Unit.
The ideal candidate will play a key role in supporting the Business Development team by creating quotes, consulting with customers, and coordinating with internal teams to ensure a smooth sales process.
A strong grasp of technology is essential, as the role involves understanding complex communication solutions, including part numbers and the functions of products such as MANET radio systems.
This position will primarily focus on UK-based clients, with occasional involvement in European sales activities. The successful candidate will be highly organised, with excellent communication and planning skills, and capable of managing multiple internal and external relationships. They will contribute to the full sales cycle by supporting the identification and progression of new opportunities, helping to drive growth across the Communications Business Unit.
The Role (What you\’ll be doing)
This Role Encompasses The Following Responsibilities
- Supporting the sales process and making sure that updated key sales information is in the software sales tools.
- Maintain good communications with the Senior Business Development Manager and the team.
- Create quotations as requested for review by the relevant business development manager.
- Take phone calls from customers and pass on relevant information to the business development manager.
- Help maintain spreadsheet information regarding pricing and products.
- Be part of maintaining key relationships with the main OEM suppliers.
- Work with the business development team in building and maintaining relationships with clients.
- Adhering to company policy and procedures.
- Adopt a consultative sales approach with clients and end users alike.
- Support experienced Business Development Managers with administrative tasks and internal coordination.
- Develop a strong understanding of the company\’s communication technologies, particularly MANET solutions.
- Collaborate with teams to deliver high-quality service to sophisticated clients, including the MoD and Government agencies.
- Contribute to the overall efficiency and success of the Business Development function through proactive support and engagement.
- Experience with ERP and CRM systems
- Ad hoc tasking liaising between Comms BU and Contract Administration
Key Competencies
- Ability to understanding and work in the sales process.
- Collaborative approach and able to work effectively both internally and externally to the business.
- Willing to understand the technical aspects of the product offering.
- Data entry
- Experience with ERP and CRM systems
- Must be able to obtain basic UK Government Security Clearance.
- Ideally has a technical background that will help with understanding of wireless technology, specifically Wave Relay MANET.
- Clean Driving Licence.
- Defence/Government, Technical/communications and securitycompanies experience
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Other
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Industries
Appliances, Electrical, and Electronics Manufacturing
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Technical Sales Support employer: Steatite Limited
Contact Detail:
Steatite Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Support
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as MANET radio systems. Understanding these products will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Steatite Limited on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 3
Prepare to discuss your experience with ERP and CRM systems, as these are crucial for the role. Be ready to share specific examples of how you've used these tools to support sales processes in previous positions.
✨Tip Number 4
Showcase your organisational skills by preparing a list of questions about the sales process and team dynamics at Steatite. This will not only reflect your proactive nature but also your eagerness to contribute effectively to the team.
We think you need these skills to ace Technical Sales Support
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Technical Sales Support role. Familiarise yourself with the technologies mentioned, such as MANET radio systems, to demonstrate your knowledge in your application.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your communication skills, organisational abilities, and any technical background that relates to the products Steatite Limited offers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your previous experience makes you a great fit for supporting the Business Development team and managing client relationships.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Steatite Limited
✨Understand the Technology
Make sure you have a solid grasp of the communication technologies relevant to the role, especially MANET radio systems. Familiarise yourself with the products and their functions, as this will help you answer technical questions confidently.
✨Showcase Your Organisational Skills
As the role requires managing multiple relationships and tasks, be prepared to discuss your organisational strategies. Share examples of how you've successfully coordinated projects or maintained detailed records in previous roles.
✨Prepare for Consultative Sales Scenarios
Since the position involves adopting a consultative sales approach, think of scenarios where you've effectively engaged with clients to understand their needs. Be ready to demonstrate how you can apply this approach in the context of Steatite's offerings.
✨Communicate Clearly and Confidently
Excellent communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely, and be prepared to discuss how you would maintain effective communication with both internal teams and external clients.
