Payroll & Benefits Administrator

Steamship Mutual is a P&I insurance company with over 240 employees worldwide. The main office is near Liverpool Street station, London, with additional offices in Bermuda, Brazil, Cyprus, Greece, Hong Kong, Japan, New York and Singapore.

Job Purpose

Provide administrative support in delivering accurate, timely, and compliant UK and international payrolls, and assist in administering the Company’s global employee benefits programmes.

Key Responsibilities

• Payroll

• Serve as the first point of contact for all payroll and benefits‑related enquiries directed to the Human Resources department.
• Support the administration of employee lifecycle changes, including starters, leavers, transfers, and promotions.
• Prepare, validate, and record monthly payroll instructions across UK and 5 international payrolls, ensuring accuracy and compliance.
• Explain and resolve employee queries relating to tax codes, National Insurance, student loan deductions, and other statutory deductions.
• Collect, verify, and process overtime, weekend duty payments, and special allowances for payroll.
• Complete monthly payroll nominal ledger reconciliations and review and post all required payroll journals for all companies.
• Assist with the payroll year‑end process, including statutory submissions and rollovers.
• Keep up to date with payroll legislation and ensure compliance with all statutory, tax, and regulatory obligations across UK and international jurisdictions.
• Work closely with internal teams to ensure accurate and timely flow of payroll data.

• Administer the full range of employee benefits, including healthcare, risk benefits, pensions, wellbeing initiatives, salary sacrifice schemes, and the Benefits Hub platform.
• Run pension provider reports to ensure accurate payments, and process any pay rises or changes to employee contribution rates.
• Keep up to date with pension regulations, legislative changes, and best practices, making recommendations for improvements where appropriate.
• Maintain and update benefits policies, SharePoint content, and HR systems to ensure accuracy and compliance; monitor benefit usage and trends across employee demographics.
• Support annual insurance renewals and ensure all benefits communications and policies are accurate, engaging, and compliant.

• Complete national statistics reports on a monthly, quarterly, and annual basis as required.
• Produce regular and ad‑hoc payroll and HR reports for business stakeholders, ensuring accuracy and timely delivery.

Person Specification

Essential

• Solid UK payroll experience, with any exposure to international payrolls considered an advantage (particularly Hong Kong, Japan, Singapore, Bermuda, Cyprus, Greece, or Brazil).
• Strong numeracy skills with excellent attention to detail and accuracy.
• Working knowledge of employee benefits administration, including medical, risk benefits, pensions, and wellbeing programmes.
• Confident Excel user with experience producing payroll and HR reports (e.g., pivot tables, charts, and basic data analysis).
• Demonstrates integrity, confidentiality, and professionalism at all times.
• Able to work independently, manage workload effectively, and handle competing priorities.

Desirable

• Experience with Staffology, SAP or international payroll platforms.
• Payroll qualification.

What you will get

Joining our collaborative, supportive and friendly working environment, you will enjoy a rewarding career with the opportunity to build on your existing skills and knowledge. We offer great work‑life balance initiatives, including a competitive hybrid working policy. Clear and transparent career pathway – offering you continued support with enhancing your skills and creating employment development opportunities. We offer free educational access to the Protection & Indemnity Qualification, created by the International Group of P&I Clubs. An attractive benefits package which includes private healthcare. We also provide competitive health subsidy, and access to our comprehensive wellbeing and savings programme throughout the year, to create an environment that supports everyone's mental and physical health.

Company Values

• Mutuality – ensuring fairness amongst Club Members.
• Integrity – upholding high ethical, legal, and regulatory standards.
• Safety and Sustainability – contributing to safety of life at sea and the preservation of the environment.
• Transparency – building strong relationships based on trust and open communication.
• Excellence – enabling our people to realise their full potential as team members, industry experts, leaders, and managers.
• Collaborative – embracing flexibility, diversity, and inclusivity.

Steamship Insurance Management Services Ltd is committed to providing a great service to all our members. We pride ourselves on offering a people‑centred culture that provides mutual respect and support for all our staff, and we welcome and encourage you to apply.