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For Companies At a Glance
- Tasks: Handle P&I and FDD claims, providing expert advice and support to members across Europe.
- Company: Join Steamship Mutual, a global leader in P&I insurance with a supportive culture.
- Benefits: Enjoy hybrid working, private healthcare, and access to educational qualifications.
- Why this job: Make a real impact in maritime law while building valuable relationships and skills.
- Qualifications: Degree in law with experience in shipping litigation; excellent communication and organisational skills.
- Other info: Collaborative environment with clear career pathways and a focus on wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
Steamship Mutual is a P&I insurance company, with 250 employees worldwide. The main office is based near Liverpool Street station, London. We have offices in Bermuda, Brazil, Cyprus, Greece, Hong Kong, Japan, New York & Singapore.
Overall Job Purpose
The role sits within the European Syndicate. Responsibilities will include providing P&I and FDD (Freight, Demurrage and Defence) claims handling services and advice to Members, primarily based in Switzerland, but extending to other European countries as well.
Key Responsibilities
- To promote the relationship between the Club and existing Members for which the Claims team is responsible and represent the Club at a senior level.
- To handle assigned claims in accordance with company procedures, provide advice and support on claims-related issues and identify the need for loss prevention activity.
- To process large claims in line with company operating procedures in circumstances where requested to do so by the Syndicate Manager or Claims Director and where it is appropriate for such claims to be handled by an Associate.
- To ensure that all electronic correspondence, whether received or sent, relating to claim files assigned to the particular individual is promptly and correctly filed in accordance with the agreed working practices and to maintain and keep updated such e-files.
- To contribute to the continuous development of company procedures and systems.
- To produce relevant articles for inclusion in Club publications.
- To participate in meetings/engagements with brokers and service providers including Club correspondents and lawyers.
- Understands the importance of the Club/Member relationship and able to identify areas of additional service that will add value to the relationship.
- Ability to break down and solve problems through quantitative thinking and analysis.
- To support the Syndicate Underwriting objectives.
- To carry out any other duties that are within the scope of personal skills and abilities whenever reasonably instructed.
- To attend appropriate training and to develop relevant knowledge and skills.
- To perform any other ad hoc duties as required.
Person Specification
- Previous experience handling shipping litigation and dispute resolution, from either another P&I club, insurer, law firm, or ship owner/charterer.
- Qualified lawyer, admitted in England & Wales or another relevant jurisdiction, with experience equivalent to up to 3 years PQE.
- Degree-educated (LLB, LLM in Maritime Law, or equivalent) with relevant claims-handling or advisory experience.
- Excellent communication skills, including negotiating, presenting, and reporting (written and verbal).
- Ability to build and maintain effective business relationships at all levels, both internally and externally.
- Highly organised, motivated, and enthusiastic with an excellent attention to detail.
- Ability to deliver high quality work within agreed timeframes to and prioritise individual workload.
- Proficiency in a European language, in addition to English, is considered an advantage but is not essential.
- Proactive, self-motivated, and able to work collaboratively as part of a team.
What you will get
Joining our collaborative, supportive and friendly working environment, you will enjoy a rewarding career with the opportunity to build on your existing skills and knowledge. We offer great work life balance initiatives, including competitive hybrid working policy. Clear and transparent career pathway – offering you continued support with enhancing your skills and creating employment development opportunities. We offer free educational access to the Protection & Indemnity Qualification, created by the International Group of P&I Clubs. An attractive benefits package which includes private healthcare. We also provide competitive health subsidy, and access to our comprehensive wellbeing and savings programme throughout the year, to create an environment that supports everyone’s mental and physical health.
Company Values
- Mutuality - ensuring fairness amongst Club Members
- Integrity - upholding high ethical, legal, and regulatory standards
- Safety and Sustainability - contributing to safety of life at sea and the preservation of the environment.
- Transparency - building strong relationships based on trust and open communication.
- Excellence - enabling our people to realise their full potential as team members, industry experts, leaders, and managers.
- Collaborative - embracing flexibility, diversity, and inclusivity.
Steamship Insurance Management Services Ltd is committed to providing a great service to all our members. We pride ourselves on offering a people-centred culture that provides mutual respect and support for all our staff, and we welcome and encourage you to apply.
Claims Associate European Team in London employer: Steamship Mutual
Contact Detail:
Steamship Mutual Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Associate European Team in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Steamship Mutual on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding the company’s values and how they align with your own. Be ready to discuss how you can contribute to their mission of mutuality and integrity in the claims handling process.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles, especially in shipping litigation or claims handling. This will highlight your analytical thinking and ability to add value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Steamship Mutual team.
We think you need these skills to ace Claims Associate European Team in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Associate role. Highlight your relevant experience in shipping litigation and claims handling, and don’t forget to showcase your communication skills – they’re key for this position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background aligns with our values at Steamship Mutual. Keep it concise but impactful!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can break down problems and come up with effective solutions, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Steamship Mutual
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of P&I and FDD claims. Understand the key responsibilities of the role and be ready to discuss how your previous experience aligns with them. This will show that you're not just interested in the job, but that you genuinely understand what it entails.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated in past positions. Think about times when you negotiated or presented information clearly, especially in high-pressure situations. This will demonstrate your ability to build relationships and handle claims effectively.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've used quantitative thinking to solve problems. The interviewers will want to see how you approach challenges, so think of examples that highlight your analytical skills and your ability to deliver high-quality work under pressure.
✨Emphasise Team Collaboration
This role requires working collaboratively within a team, so come prepared with examples of how you've successfully worked with others in the past. Highlight your ability to contribute to a positive team environment and how you can support the Syndicate Underwriting objectives while maintaining strong relationships with colleagues and clients.
