Claims Associate in London

Claims Associate in London

London Full-Time 35000 - 45000 £ / year (est.) Hybrid
Steamship Insurance Management Services

At a Glance

  • Tasks: Handle P&I and FDD claims, providing expert advice and support to members.
  • Company: Join Steamship Mutual, a global P&I insurance company with a supportive culture.
  • Benefits: Enjoy hybrid working, private healthcare, and access to professional development opportunities.
  • Other info: Embrace a culture of mutual respect, transparency, and excellence.
  • Why this job: Make a real impact in a collaborative environment while developing your legal skills.
  • Qualifications: Qualified lawyer with 1-4 years PQE and experience in shipping litigation.

The predicted salary is between 35000 - 45000 £ per year.

About the company

Steamship Mutual is a P&I insurance company, with 250 employees worldwide. The main office is based near Liverpool Street station, London. We have offices in Bermuda, Brazil, Cyprus, Greece, Hong Kong, Japan, New York & Singapore.

Overall Job Purpose:

The role is within our Eastern Syndicate. This role will entail providing P&I and FDD (Freight, Demurrage and Defence) claims handling service and advice to Members based in India, Pakistan, Bangladesh and the Middle East region.

Key Responsibilities:

  • To promote the relationship between the Club and existing Members for which the Claims team is responsible and represent the Club at a senior level.
  • To handle assigned claims in accordance with company procedures, provide advice and support on claims-related issues and identify the need for loss prevention activity.
  • To process large claims in line with company operating procedures when requested by the Syndicate Manager or Claims Director.
  • To ensure that all electronic correspondence relating to claim files assigned is promptly and correctly filed in accordance with agreed working practices.
  • To contribute to the continuous development of company procedures and systems.
  • To produce relevant articles for inclusion in Club publications.
  • To participate in meetings/engagements with brokers and service providers including Club correspondents and lawyers.
  • To understand the importance of the Club/Member relationship and identify areas of additional service that will add value to the relationship.
  • To support the Syndicate Underwriting objectives.
  • To carry out any other duties within the scope of personal skills and abilities whenever reasonably instructed.
  • To attend appropriate training and develop relevant knowledge and skills.
  • To perform any other ad hoc duties as required.

Person Specification:

  • Previous experience handling shipping litigation and dispute resolution, from either another P&I club, insurer, law firm, or ship owner/charterer/commodities trader.
  • Qualified to practice law in England and Wales with 1 – 4 years PQE and ideally experience in both a law firm private practice capacity and industry.
  • Excellent communication skills, including drafting advice, negotiating, presenting, and reporting (written and verbal).
  • Ability to build and maintain effective business relationships at all levels, both internally and externally.
  • Highly organised, motivated, and enthusiastic with excellent attention to detail.
  • Ability to deliver high quality work within agreed timeframes and prioritise individual workload.
  • Proactive, self-motivated, and able to work collaboratively as part of a team.

Benefits:

What you will get: Joining our collaborative, supportive and friendly working environment, you will enjoy a rewarding career with the opportunity to build on your existing skills and knowledge. We offer great work life balance initiatives, including competitive hybrid working policy. Clear and transparent career pathway – offering you continued support with enhancing your skills and creating employment development opportunities. We offer free educational access to the Protection & Indemnity Qualification, created by the International Group of P&I Clubs. An attractive benefits package which includes private healthcare. We also provide competitive health subsidy, and access to our comprehensive wellbeing and savings programme throughout the year, to create an environment that supports everyone’s mental and physical health.

Company Values:

  • Mutuality - ensuring fairness amongst Club Members
  • Integrity - upholding high ethical, legal, and regulatory standards
  • Safety and Sustainability - contributing to safety of life at sea and the preservation of the environment.
  • Transparency - building strong relationships based on trust and open communication.
  • Excellence - enabling our people to realise their full potential as team members, industry experts, leaders, and managers.
  • Collaborative - embracing flexibility, diversity, and inclusivity.

Steamship Insurance Management Services Ltd is committed to providing a great service to all our members. We pride ourselves on offering a people-centred culture that provides mutual respect and support for all our staff, and we welcome and encourage you to apply.

Claims Associate in London employer: Steamship Insurance Management Services

Steamship Mutual is an exceptional employer, offering a collaborative and supportive work environment in the heart of London. As a Graduate Claims Executive, you will embark on a rewarding career in marine insurance, gaining hands-on experience while benefiting from a clear career pathway, comprehensive training, and a commitment to your professional development. With a focus on employee wellbeing and a strong emphasis on mutual respect, Steamship Mutual is dedicated to fostering a culture where you can thrive and make a meaningful impact.

Steamship Insurance Management Services

Contact Details:

Steamship Insurance Management Services Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Claims Associate in London

✨Dive Into Industry Networking Events

Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.

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✨Look Out for Graduate Schemes

Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.

✨Leverage Your Current Connections

Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Steamship Insurance Management Services. Don’t shy away from asking for a coffee chat; you never know what doors it might open!

We think you need these skills to ace Claims Associate in London

Claims Handling
Legal Knowledge
Communication Skills
Negotiation Skills
Problem-Solving Skills
Attention to Detail
Organisational Skills

Some tips for your application 🫡

Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.

Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.

Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Steamship Insurance Management Services.

Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Steamship Insurance Management Services. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.

How to prepare for a job interview at Steamship Insurance Management Services

✨Know Your Numbers: Insurance Fundamentals

Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Steamship Insurance Management Services to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.

✨Showcase Your Analytical Side

In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!

✨Prepare for Behavioural Questions

As a full-timer at Steamship Insurance Management Services, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.

✨Know the Company Culture Inside Out

Understanding Steamship Insurance Management Services's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.