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For Companies At a Glance
- Tasks: Handle P&I and FDD claims, providing expert advice and support to members.
- Company: Join Steamship Mutual, a global P&I insurance company with a supportive culture.
- Benefits: Enjoy hybrid working, private healthcare, and access to professional development opportunities.
- Other info: Embrace a culture of mutual respect, transparency, and excellence.
- Why this job: Make a real impact in a collaborative environment while developing your legal skills.
- Qualifications: Qualified lawyer with 1-4 years PQE and experience in shipping litigation.
The predicted salary is between 35000 - 45000 £ per year.
About the company
Steamship Mutual is a P&I insurance company, with 250 employees worldwide. The main office is based near Liverpool Street station, London. We have offices in Bermuda, Brazil, Cyprus, Greece, Hong Kong, Japan, New York & Singapore.
Overall Job Purpose:
The role is within our Eastern Syndicate. This role will entail providing P&I and FDD (Freight, Demurrage and Defence) claims handling service and advice to Members based in India, Pakistan, Bangladesh and the Middle East region.
Key Responsibilities:
- To promote the relationship between the Club and existing Members for which the Claims team is responsible and represent the Club at a senior level.
- To handle assigned claims in accordance with company procedures, provide advice and support on claims-related issues and identify the need for loss prevention activity.
- To process large claims in line with company operating procedures when requested by the Syndicate Manager or Claims Director.
- To ensure that all electronic correspondence relating to claim files assigned is promptly and correctly filed in accordance with agreed working practices.
- To contribute to the continuous development of company procedures and systems.
- To produce relevant articles for inclusion in Club publications.
- To participate in meetings/engagements with brokers and service providers including Club correspondents and lawyers.
- To understand the importance of the Club/Member relationship and identify areas of additional service that will add value to the relationship.
- To support the Syndicate Underwriting objectives.
- To carry out any other duties within the scope of personal skills and abilities whenever reasonably instructed.
- To attend appropriate training and develop relevant knowledge and skills.
- To perform any other ad hoc duties as required.
Person Specification:
- Previous experience handling shipping litigation and dispute resolution, from either another P&I club, insurer, law firm, or ship owner/charterer/commodities trader.
- Qualified to practice law in England and Wales with 1 – 4 years PQE and ideally experience in both a law firm private practice capacity and industry.
- Excellent communication skills, including drafting advice, negotiating, presenting, and reporting (written and verbal).
- Ability to build and maintain effective business relationships at all levels, both internally and externally.
- Highly organised, motivated, and enthusiastic with excellent attention to detail.
- Ability to deliver high quality work within agreed timeframes and prioritise individual workload.
- Proactive, self-motivated, and able to work collaboratively as part of a team.
Benefits:
What you will get: Joining our collaborative, supportive and friendly working environment, you will enjoy a rewarding career with the opportunity to build on your existing skills and knowledge. We offer great work life balance initiatives, including competitive hybrid working policy. Clear and transparent career pathway – offering you continued support with enhancing your skills and creating employment development opportunities. We offer free educational access to the Protection & Indemnity Qualification, created by the International Group of P&I Clubs. An attractive benefits package which includes private healthcare. We also provide competitive health subsidy, and access to our comprehensive wellbeing and savings programme throughout the year, to create an environment that supports everyone’s mental and physical health.
Company Values:
- Mutuality - ensuring fairness amongst Club Members
- Integrity - upholding high ethical, legal, and regulatory standards
- Safety and Sustainability - contributing to safety of life at sea and the preservation of the environment.
- Transparency - building strong relationships based on trust and open communication.
- Excellence - enabling our people to realise their full potential as team members, industry experts, leaders, and managers.
- Collaborative - embracing flexibility, diversity, and inclusivity.
Steamship Insurance Management Services Ltd is committed to providing a great service to all our members. We pride ourselves on offering a people-centred culture that provides mutual respect and support for all our staff, and we welcome and encourage you to apply.
Claims Associate in London employer: Steamship Insurance Management Services
Contact Detail:
Steamship Insurance Management Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Associate in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Steamship Mutual. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show how your skills align with their mission of mutuality and integrity. We want to see you shine!
✨Tip Number 3
Practice your communication skills. Whether it’s drafting emails or presenting ideas, being articulate is key. Remember, they’re looking for someone who can build strong relationships!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Claims Associate in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Claims Associate role. Highlight your relevant experience in shipping litigation and dispute resolution, and show us how your skills align with our company values.
Showcase Your Communication Skills: Since excellent communication is key for this role, give us examples of how you've effectively communicated in previous positions. Whether it's drafting advice or negotiating, let us see your strengths shine through!
Be Detail-Oriented: Attention to detail is crucial in claims handling. When you apply, ensure your application is free from errors and clearly structured. This will demonstrate your organisational skills and commitment to quality work.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Steamship Insurance Management Services
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of P&I and FDD claims. Understand the key responsibilities of the role and be ready to discuss how your previous experience aligns with handling claims, especially in relation to the regions mentioned in the job description.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples that demonstrate your ability to draft advice, negotiate, and present effectively. Think about times when you've successfully built relationships with clients or colleagues, as this will highlight your interpersonal skills.
✨Be Proactive and Problem-Solving
The role requires a proactive approach to identifying areas for additional service. Prepare to discuss specific instances where you've identified problems and implemented solutions, particularly in a claims handling context. This will show your analytical thinking and ability to add value.
✨Emphasise Team Collaboration
Steamship Mutual values collaboration, so be ready to talk about your experiences working in teams. Share examples of how you've contributed to team success and supported colleagues, as well as how you can bring that collaborative spirit to their Claims team.