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For Companies At a Glance
- Tasks: Handle P&I and FDD claims, providing expert advice and support to our Members.
- Company: Join Steamship Mutual, a global leader in P&I insurance with a friendly culture.
- Benefits: Enjoy private healthcare, hybrid working, and a competitive wellbeing subsidy.
- Why this job: Make a real impact in maritime law while developing your skills in a supportive environment.
- Qualifications: Qualified lawyer with experience in shipping litigation and excellent communication skills.
- Other info: Embrace a collaborative culture with clear career pathways and opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
About the company
Steamship Mutual is a P&I insurance company, with 250 employees worldwide. The main office is based near Liverpool Street station, London. We have offices in Bermuda, Brazil, Cyprus, Greece, Hong Kong, Japan, New York & Singapore.
Overall Job Purpose
The role sits within the European Syndicate. Responsibilities will include providing P&I and FDD (Freight, Demurrage and Defence) claims handling services and advice to Members, primarily based in Switzerland, but extending to other European countries as well.
- To promote the relationship between the Club and existing Members for which the Claims team is responsible and represent the Club at a senior level.
- To handle assigned claims in accordance with company procedures, provide advice and support on claims-related issues and identify the need for loss prevention activity.
- To process large claims in line with company operating procedures in circumstances where requested to do so by the Syndicate Manager or Claims Director and where it is appropriate for such claims to be handled by an Associate.
- To ensure that all electronic correspondence, whether received or sent, relating to claim files assigned to the particular individual is promptly and correctly filed in accordance with the agreed working practices and to maintain and keep updated such e-files.
- To contribute to the continuous development of company procedures and systems.
- To produce relevant articles for inclusion in Club publications.
- To participate in meetings / engagements with brokers and service providers including Club correspondents and lawyers.
- Understands the importance of the Club/Member relationship and able to identify areas of additional service that will add value to the relationship.
- Ability to break down and solve problems through quantitative thinking and analysis.
- To support the Syndicate Underwriting objectives.
- To carry out any other duties that are within the scope of personal skills and abilities whenever reasonably instructed.
- To attend appropriate training and to develop relevant knowledge and skills.
- To perform any other ad hoc duties as required.
Person Specification
- Previous experience handling shipping litigation and dispute resolution, from either another P&I club, insurer, law firm, or ship owner / charterer.
- Qualified lawyer, admitted in England & Wales or another relevant jurisdiction, with experience equivalent up to 3 years PQE.
- Degree-educated (LLB, LLM in Maritime Law, or equivalent) with relevant claims-handling or advisory experience.
- Excellent communication skills, including negotiating, presenting, and reporting (written and verbal).
- Ability to build and maintain effective business relationships at all levels, both internally and externally.
- Highly organised, motivated, and enthusiastic with an excellent attention to detail.
- Ability to deliver high quality work within agreed timeframes to and prioritise individual workload.
- Proficiency in a European language, in addition to English, is considered an advantage but is not essential.
- Proactive, self-motivated, and able to work collaboratively as part of a team.
Join Us at Steamship Mutual
Become part of our collaborative, supportive, and friendly working environment, where you can enjoy a rewarding career with opportunities to enhance your existing skills and knowledge. We prioritise a healthy work-life balance and offer a competitive hybrid working policy.
Our clear and transparent career pathways provide continuous support for skill enhancement and create opportunities for professional development. Additionally, we offer access to the Protection & Indemnity Qualification, created by the International Group of P&I Clubs.
Our attractive benefits package includes private healthcare and a competitive wellbeing subsidy.
Company Values
- Mutuality ensuring fairness amongst Club Members
- Integrity upholding high ethical, legal, and regulatory standards
- Safety and Sustainability contributing to safety of life at sea and the preservation of the environment
- Transparency building strong relationships based on trust and open communication
- Excellence enabling our people to realise their full potential as team members, industry experts, leaders, and managers
- Collaborative embracing flexibility, diversity, and inclusivity
Steamship Insurance Management Services Ltd is committed to providing a great service to all our members. We pride ourselves on offering a people-centred culture that provides mutual respect and support for all our staff and we welcome and encourage you to apply.
Claims Associate European Team in London employer: Steamship Insurance Management Services Ltd
Contact Detail:
Steamship Insurance Management Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Associate European Team in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Steamship Mutual on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching common claims handling scenarios. We want to show that we can think on our feet and solve problems just like they do at Steamship Mutual.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of interaction with members and brokers, let’s make sure we can present our ideas clearly and confidently during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows we’re genuinely interested in being part of the Steamship Mutual team.
We think you need these skills to ace Claims Associate European Team in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Associate role. Highlight your relevant experience in shipping litigation and claims handling, and don’t forget to showcase your communication skills – they’re key for this position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining Steamship Mutual and how your background aligns with our values of mutuality and integrity. Keep it concise but impactful!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can break down complex issues and come up with effective solutions, so don’t hold back on those stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Steamship Insurance Management Services Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of P&I and FDD claims. Understand the key processes and procedures that Steamship Mutual follows. Being able to discuss specific claims scenarios will show your expertise and readiness for the role.
✨Showcase Your Communication Skills
Since this role involves building relationships with Members and brokers, practice articulating your thoughts clearly. Prepare examples of how you've successfully negotiated or resolved disputes in the past, as this will highlight your communication prowess.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you approach problem-solving, especially in a claims context. Think of instances where you've used quantitative analysis to break down complex issues and come up with effective solutions. This will resonate well with the interviewers.
✨Align with Company Values
Familiarise yourself with Steamship Mutual's values like mutuality, integrity, and collaboration. During the interview, weave these values into your responses to demonstrate that you're not just a fit for the role, but also for the company culture.
