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- Tasks: Handle P&I claims and provide expert advice while promoting member relationships.
- Company: Join Steamship Mutual, a global leader in P&I insurance with a supportive culture.
- Benefits: Enjoy hybrid working, private healthcare, and a focus on work-life balance.
- Why this job: Make an impact in a dynamic team while developing your skills and career.
- Qualifications: Background in shipping litigation preferred; strong communication and organisational skills required.
- Other info: Opportunities for travel and professional development in a collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
About the company
Steamship Mutual is a P&I insurance company, with 240 employees worldwide. The main office is based near Liverpool Street station, London. We have offices in Bermuda, Brazil, Cyprus, Greece, Hong Kong, New York, Japan, and Singapore.
Overall Job Purpose:
The role is based within the Americas Syndicate. The team looks after Members headquartered in Latin America but many of whom have business interests and subsidiaries worldwide. You will have responsibility for providing FDD/Defence advice and P&I claims handling service. The work of the team covers both FDD/Defence and P&I aspects, with an emphasis on FDD/Defence. The role will provide opportunities for travel.
Requirements
Key Responsibilities:- To handle assigned claims in accordance with company procedures, provide advice on claims related issues and identify the need for loss prevention activity.
- Handling a wide range of P&I issues and a substantial Defence caseload, including complex and high value matters.
- Working with a high degree of independence, taking ownership and responsibility for your caseload, but seeking advice and supportive guidance from your Claims Manager or Claims Directors as appropriate.
- To promote the relationship between the Club and existing Members for which the claims team is responsible.
- To ensure that all electronic correspondence, whether received or sent, relating to claim files assigned to the individual is promptly and correctly filed in accordance with the agreed working practices and to maintain and keep updated such e:files.
- Capable of providing support to the Claims Manager and cover during periods of absence.
- Where appropriate, to assist in the development of the capabilities of Claims Executives and Assistants to maximise their potential.
- To contribute to the continuous development of company procedures and systems.
- To produce relevant articles for inclusion in Club publications.
- To support the Syndicate Underwriting objectives.
- To carry out any other duties that are within the scope of personal skills and abilities whenever reasonably instructed.
- To attend appropriate training and to develop relevant knowledge and skills.
- To perform any other ad hoc duties as required.
- Proven background in shipping litigation and dispute resolution, gained within a P&I club, insurer, law firm, ship owner, or ship agent.
- Degree educated preferred, but not essential.
- Excellent communication skills, including negotiating, presenting, and reporting (written and verbal).
- Ability to build and maintain effective business relationships at all levels, both internally and externally.
- Highly organised, motivated, and enthusiastic with an excellent attention to detail.
- Ability to deliver high quality work within agreed timeframes to and prioritise individual workload.
- Proactive and able to use own initiative.
- The ability to work with people at all levels and within a small team.
Benefits
Join Us at Steamship Mutual. Become part of our collaborative, supportive, and friendly working environment, where you can enjoy a rewarding career with opportunities to enhance your existing skills and knowledge. We prioritise a healthy work-life balance and offer a competitive hybrid working policy. Our clear and transparent career pathways provide continuous support for skill enhancement and create opportunities for professional development. Additionally, we offer access to the Protection & Indemnity Qualification, created by the International Group of P&I Clubs. Our attractive benefits package includes private healthcare and a competitive wellbeing subsidy.
Company Values:
- Mutuality ensuring fairness amongst Club Members
- Integrity upholding high ethical, legal, and regulatory standards
- Safety and Sustainability contributing to safety of life at sea and the preservation of the environment
- Transparency building strong relationships based on trust and open communication
- Excellence enabling our people to realise their full potential as team members, industry experts, leaders, and managers
- Collaborative embracing flexibility, diversity, and inclusivity
Steamship Insurance Management Services Ltd is committed to providing a great service to all our members. We pride ourselves on offering a people-centred culture that provides mutual respect and support for all our staff and we welcome and encourage you to apply.
Claims Associate Americas Team in London employer: Steamship Insurance Management Services Ltd
Contact Detail:
Steamship Insurance Management Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Associate Americas Team in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Steamship Mutual. Attend events or webinars where you can meet potential colleagues and show off your enthusiasm for the role.
✨Tip Number 2
Prepare for interviews by researching common claims handling scenarios. Think about how you'd tackle complex P&I issues and be ready to discuss your past experiences in shipping litigation. We want to see your problem-solving skills in action!
✨Tip Number 3
Show your passion for the maritime industry! Whether it's through articles you've read or personal experiences, let us know why you're excited about working with Steamship Mutual and how you can contribute to our values of integrity and excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our collaborative and supportive team at Steamship Mutual.
We think you need these skills to ace Claims Associate Americas Team in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Claims Associate role. Highlight your experience in shipping litigation and dispute resolution, as well as any relevant skills that match the job description. We want to see how you fit into our team!
Show Off Your Communication Skills: Since excellent communication is key for this role, don’t shy away from showcasing your written and verbal skills. Use clear and concise language in your application, and maybe even include examples of how you've successfully negotiated or presented in the past.
Be Organised and Detail-Oriented: We love a candidate who pays attention to detail! Ensure your application is free from typos and errors. Organise your information logically, making it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Steamship Mutual!
How to prepare for a job interview at Steamship Insurance Management Services Ltd
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of P&I claims and FDD/Defence issues. Be ready to discuss specific cases you've handled or studied, as this will show your understanding of the role and its responsibilities.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples that highlight your negotiating and presenting abilities. Think of situations where you successfully built relationships or resolved disputes, and be ready to share those stories.
✨Demonstrate Your Organisational Skills
The role requires a high degree of organisation and attention to detail. Bring up instances where you managed multiple tasks or projects effectively, and explain how you prioritised your workload to meet deadlines.
✨Emphasise Your Team Spirit
Steamship Mutual values collaboration, so be prepared to discuss how you've worked within a team in the past. Share experiences where you supported colleagues or contributed to a positive team environment, showcasing your ability to work well with others.
