At a Glance
- Tasks: Handle P&I claims and provide expert advice to cruise and ferry members.
- Company: Join Steamship Mutual, a global leader in P&I insurance with a supportive culture.
- Benefits: Enjoy hybrid working, private healthcare, and access to educational qualifications.
- Other info: Collaborative environment with clear career pathways and a focus on wellbeing.
- Why this job: Make a real impact in the maritime industry while developing your skills.
- Qualifications: Experience in personal injury claims and excellent communication skills required.
The predicted salary is between 37035 - 45265 £ per year.
About the company
Steamship Mutual is a P&I insurance company, with 250 employees worldwide.
The main office is based near Liverpool Street station, London.
We have offices in Bermuda, Brazil, Cyprus, Greece, Hong Kong, New York and Japan, and Singapore.
Overall Job Purpose
Responsibility to provide P&I claims handling service and advice to the Club’s cruise and ferry membership.
The role is based within the Americas Syndicate with a dedicated team that looks after the Club’s passenger ship Members based in North America and Europe with ships trading worldwide.
Key Responsibilities
- To handle assigned claims in accordance with company procedures, provide advice on claims related issues and identify the need for loss prevention activity.
- To promote the relationship between the Club and existing Members for which the Claims team is responsible.
- To ensure that all electronic correspondence, whether received or sent, relating to claim files assigned to the particular individual is promptly and correctly filed in accordance with the agreed working practices and to maintain and keep updated such e-files.
- To contribute to the continuous development of company procedures and systems.
- To produce relevant articles for inclusion in Club publications.
- To support the underwriting objectives for the Syndicate.
- To attend appropriate training and to develop relevant knowledge and skills.
- To carry out any other duties that are within the scope of personal skills and abilities whenever reasonably instructed.
- To carry out any other ad hoc duties as required.
Person Specification
- Experience handling personal injury matters at another P&I Club, insurer, law firm or ship owner
- Degree educated preferred
- Excellent communication skills as you will need to build up and maintain relationships with Members
- Attention to detail and excellent written skills
- Highly organised, and enthusiastic with an excellent attention to detail and prioritising individual workload
- The ability to work with people at all levels and within a small team
What you will get
- Joining our collaborative, supportive and friendly working environment, you will enjoy a rewarding career with the opportunity to build on your existing skills and knowledge.
- We offer great work life balance initiatives, including competitive hybrid working policy.
- Clear and transparent career pathway – offering you continued support with enhancing your skills and creating employment development opportunities.
- We offer free educational access to the Protection & Indemnity Qualification, created by the International Group of P&I Clubs.
- An attractive benefits package which includes private healthcare.
- We also provide competitive health subsidy, and access to our comprehensive wellbeing and savings programme throughout the year, to create an environment that supports everyone’s mental and physical health.
- Company Values
- Mutuality - ensuring fairness amongst Club Members
- Integrity - upholding high ethical, legal, and regulatory standards
Safety and Sustainability - contributing to safety of life at sea and the preservation of the environment.
Transparency - building strong relationships based on trust and open communication.
Excellence - enabling our people to realise their full potential as team members, industry experts, leaders, and managers.
Collaborative - embracing flexibility, diversity, and inclusivity.
Steamship Insurance Management Services Ltd is committed to providing a great service to all our members.
We pride ourselves on offering a people-centred culture that provides mutual respect and support for all our staff.
#J-18808-Ljbffr
Claims Executive - Cruise & Ferry employer: Steamship Insurance Management Services Ltd
Steamship Mutual is an exceptional employer, offering graduates a unique opportunity to kickstart their careers in marine insurance within a supportive and collaborative environment. With a strong commitment to employee development, you will benefit from hands-on experience, comprehensive training, and a clear career pathway, all while enjoying a competitive hybrid working policy and an attractive benefits package that prioritises your wellbeing. Located near Liverpool Street station in London, you will be part of a global team dedicated to excellence and mutuality, ensuring a rewarding and meaningful career journey.
Contact Details:
Steamship Insurance Management Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Executive - Cruise & Ferry
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Steamship Insurance Management Services Ltd). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Steamship Insurance Management Services Ltd. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Executive - Cruise & Ferry
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Steamship Insurance Management Services Ltd.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Steamship Insurance Management Services Ltd. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Steamship Insurance Management Services Ltd
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Steamship Insurance Management Services Ltd to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Steamship Insurance Management Services Ltd, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Steamship Insurance Management Services Ltd's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
