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- Tasks: Handle P&I claims and provide expert advice to members across Asia.
- Company: Join Steamship Mutual, a global leader in P&I insurance with a supportive culture.
- Benefits: Enjoy private healthcare, hybrid working, and a competitive wellbeing subsidy.
- Other info: Access to professional development and clear career pathways for growth.
- Why this job: Make a real impact while developing your skills in a collaborative environment.
- Qualifications: Degree educated with experience in P&I claims and excellent communication skills.
The predicted salary is between 36000 - 60000 £ per year.
About the company
Steamship Mutual is a P&I insurance company, with 250 employees worldwide. The main office is based near Liverpool Street station, London. We have offices in Bermuda, Brazil, Cyprus, Greece, Hong Kong, New York, Japan, and Singapore.
Overall Job Purpose
The role is within the Eastern Syndicate, which looks after Members from the Indian subcontinent, the Middle East and across Asia to Australia. This specific role will entail providing P&I claims handling service and advice to Members based in Korea as well as Southeast Asia.
Key Responsibilities
- To understand the importance of and promote the relationship between the Club and existing Members for which the Claims team is responsible.
- To handle assigned claims in accordance with company procedures, provide advice on claims-related issues and identify the need for loss prevention activity.
- To ensure that all electronic correspondence, whether received or sent, relating to claim files assigned to the particular individual is promptly and correctly filed in accordance with the agreed working practices and to maintain and keep updated such e-files.
- To contribute to the continuous development of company procedures and systems.
- To produce relevant articles for inclusion in Club publications.
- To support the Syndicate Underwriting objectives.
- To carry out any other duties that are within the scope of personal skills and abilities whenever reasonably instructed.
- To participate in meetings/engagements with service providers including Club correspondents and lawyers, and brokers.
- To attend appropriate training and to develop relevant knowledge and skills.
- To carry out any other ad hoc duties as required.
Person Specification
- Degree Educated or equivalent
- Demonstrable basic knowledge and understanding of P&I insurance
- Proven experience handling P&I claims, gained with a P&I club, insurer, law firm, or shipowner
- Excellent communication skills, including negotiating, presenting, and reporting (written and verbal)
- Ability to build and maintain effective business relationships at all levels, both internally and externally
- Highly organised, motivated, and enthusiastic with an excellent attention to detail
- Ability to deliver high quality work within agreed timeframes and prioritise individual workload
- Proactive and able to use own initiative
- The ability to work collaboratively within a team
Join Us at Steamship Mutual
Become part of our collaborative, supportive, and friendly working environment, where you can enjoy a rewarding career with opportunities to enhance your existing skills and knowledge. We prioritise a healthy work-life balance and offer a competitive hybrid working policy. Our clear and transparent career pathways provide continuous support for skill enhancement and create opportunities for professional development. Additionally, we offer access to the Protection & Indemnity Qualification, created by the International Group of P&I Clubs. Our attractive benefits package includes private healthcare and a competitive wellbeing subsidy.
Company Values
- Mutuality ensuring fairness amongst Club Members
- Integrity upholding high ethical, legal, and regulatory standards
- Safety and Sustainability contributing to safety of life at sea and the preservation of the environment
- Transparency building strong relationships based on trust and open communication
- Excellence enabling our people to realise their full potential as team members, industry experts, leaders, and managers
- Collaborative embracing flexibility, diversity, and inclusivity
Steamship Insurance Management Services Ltd is committed to providing a great service to all our members. We pride ourselves on offering a people-centred culture that provides mutual respect and support for all our staff and we welcome and encourage you to apply.
Claims Executive employer: Steamship Insurance Management Services Ltd
Contact Detail:
Steamship Insurance Management Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Steamship Mutual. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us you understand what we stand for at Steamship Mutual, and how you can contribute to our mission of mutuality and integrity.
✨Tip Number 3
Practice your communication skills! Whether it’s negotiating or presenting, being articulate can set you apart. We love candidates who can express their ideas clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Steamship Mutual.
We think you need these skills to ace Claims Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Executive role. Highlight your experience with P&I claims and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our values at Steamship Mutual. Keep it engaging and personal!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects your ability to convey information clearly. Whether it's in your writing style or how you present your experiences, let us see your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Steamship Insurance Management Services Ltd
✨Know Your P&I Insurance Basics
Before the interview, brush up on your knowledge of P&I insurance. Understand the key concepts and terminology, as well as the specific challenges faced by members in Korea and Southeast Asia. This will show your potential employer that you're not just interested in the role, but also knowledgeable about the industry.
✨Showcase Your Communication Skills
Since excellent communication is crucial for a Claims Executive, prepare to demonstrate your skills during the interview. Think of examples where you've successfully negotiated or presented information clearly. Practising these scenarios can help you articulate your experience effectively.
✨Highlight Your Organisational Skills
The role requires a high level of organisation and attention to detail. Be ready to discuss how you manage your workload and prioritise tasks. You might even want to bring along a sample of your work or a project that showcases your ability to keep things organised and efficient.
✨Emphasise Team Collaboration
Steamship Mutual values collaboration, so be prepared to talk about your experiences working in teams. Share specific examples of how you've contributed to team success and built effective relationships with colleagues and external partners. This will demonstrate that you align with their company values.