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- Tasks: Sell tickets, manage records, and handle cash at the Vineyard Haven terminal.
- Company: Join the Steamship Authority, a vital transport service in Massachusetts.
- Benefits: Enjoy a competitive pay of $32.66 per hour and seasonal full-time work.
- Why this job: Engage with diverse travellers and gain valuable customer service experience.
- Qualifications: Good computer and phone skills; multi-lingual preferred, especially Portuguese.
- Other info: Housing on the island is required to accommodate work shifts.
The Steamship Authority is currently accepting applications to fill seasonal, full-time Ticket Seller positions at the Vineyard Haven terminal.
Responsibilities include:
- All ticket selling functions and duties
- Maintenance of required records
- Maintenance of cash and deposits
- Other duties as assigned by supervisor
Applicant must have good computer and phone skills and must interact well with members of the traveling public. Multi-lingual with emphasis on Portuguese is highly desirable. Must have housing on island to accommodate work shifts.
Starting pay is $32.66 per hour.
Interested parties may obtain an application or submit a letter of interest and resume to HR@steamshipauthority.com.
Human Resources Office
Steamship Authority
Falmouth, MA 02540
EOE
The Steamship Authority Reservations & Information
(508) 477-8600
(508) 540-1394 TTY
General Offices
Union St & Water St
Vineyard Haven, MA 02568
Ticket Sellers - Vineyard Haven employer: Steamship Authority
Contact Detail:
Steamship Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ticket Sellers - Vineyard Haven
✨Tip Number 1
Familiarise yourself with the Steamship Authority's services and routes. Understanding their operations will not only help you answer questions from customers but also show your genuine interest in the role during any interviews.
✨Tip Number 2
Brush up on your customer service skills, especially in handling difficult situations. Being able to demonstrate your ability to remain calm and helpful under pressure can set you apart from other candidates.
✨Tip Number 3
If you're multi-lingual, particularly in Portuguese, make sure to highlight this in conversations or during interviews. This skill is highly desirable for the position and can significantly enhance your candidacy.
✨Tip Number 4
Ensure you have a reliable housing arrangement on the island before applying. Being able to confirm your availability for shifts will demonstrate your commitment and readiness for the role.
We think you need these skills to ace Ticket Sellers - Vineyard Haven
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Ticket Seller position. Highlight key skills such as computer proficiency, phone skills, and customer interaction.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the job. Emphasise any previous roles in customer service or ticket selling, and mention any multi-lingual abilities, especially in Portuguese.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are a good fit for the position and how your skills can benefit the Steamship Authority.
Follow Application Instructions: Submit your application via email as specified in the job posting. Ensure that your letter of interest and CV are attached, and double-check for any specific instructions or additional documents required.
How to prepare for a job interview at Steamship Authority
✨Showcase Your Customer Service Skills
As a Ticket Seller, you'll be interacting with the public regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to handle difficult situations and maintain a positive attitude.
✨Demonstrate Your Computer Proficiency
Since good computer skills are essential for this role, be ready to discuss your experience with ticketing systems or similar software. If you have any specific examples of how you've used technology to improve efficiency, make sure to mention those.
✨Emphasise Multilingual Abilities
If you speak Portuguese or any other languages, make it known during the interview. This is a desirable skill for the position, and demonstrating your language proficiency can set you apart from other candidates.
✨Prepare for Questions About Flexibility
The job requires housing on the island and may involve varied shifts. Be ready to discuss your availability and willingness to work flexible hours. Showing that you're adaptable will reflect positively on your candidacy.
