At a Glance
- Tasks: Lead a dynamic team, manage daily operations, and ensure exceptional customer experiences.
- Company: Join The Steamhouse, known for incredible bagels and specialty coffee since 2016.
- Benefits: Enjoy a 20% staff discount, complimentary drinks, and ongoing leadership training.
- Other info: Exciting opportunities for progression and a positive, inclusive work culture.
- Why this job: Be part of a growing brand and make a real impact in the hospitality industry.
- Qualifications: Experience in hospitality management and strong leadership skills required.
The predicted salary is between 30000 - 40000 € per year.
Are you an experienced hospitality leader ready to take ownership of a fast‑paced, people‑focused business? Since 2016, The Steamhouse has built its reputation on incredible bagels, specialty coffee, and doughnuts — delivering memorable experiences every day. We’re now looking for a passionate and driven Store Manager to lead our team, grow the business, and maintain the exceptional standards our customers know and love.
About the Role
As a Store Manager, you’ll take full ownership of the store’s day‑to‑day operations, financial performance, customer experience, and team development. This role requires a confident leader who can inspire teams, drive performance, and create a positive culture while ensuring operational excellence across all areas of the business. The ideal candidate leads from the front and thrives in a fast‑paced hospitality environment.
Why Join Us?
- Be part of a growing company with exciting opportunities for progression and development.
- Work within a business that values empowerment, collaboration, and strong leadership.
Employee Benefits
- 20% staff discount across all Steamhouse venues
- Complimentary hot drinks during shifts
- Access to Wisdom, our employee wellbeing app
- Ongoing leadership training and development opportunities
- Work with high‑quality ingredients, fresh bakery products, and specialty coffee every day.
Key Responsibilities
Leadership & Team Development- Lead, inspire, and develop a high‑performing team
- Oversee recruitment, onboarding, and ongoing training
- Foster a positive, safe, and inclusive working environment
- Manage performance and support team development pathways
- Take ownership of the day‑to‑day running of the store
- Ensure smooth operations across front of house, coffee, and kitchen
- Maintain exceptional operational and service standards
- Lead by example during busy service periods
- Deliver exceptional hospitality and customer service standards
- Act as a brand ambassador for The Steamhouse
- Monitor customer feedback and implement improvements where needed
- Drive sales, profitability, and operational efficiency
- Manage labour costs, stock control, and cash handling procedures
- Investigate discrepancies and implement corrective actions
- Analyse sales trends and identify opportunities for growth
- Manage stock ordering and minimise waste
- Ensure all food safety, hygiene, and health & safety standards are met
- Maintain high standards of cleanliness, presentation, and organisation
- Ensure allergen procedures and company standards are consistently followed
- Build strong relationships within the local community
- Support local marketing and partnership opportunities
- Work closely with senior management on business development initiatives
What We’re Looking For
- Previous experience in a hospitality management or Store Manager role
- Strong leadership and people management skills
- Commercial awareness with the ability to drive sales and profitability
- Excellent communication and organisational abilities
- Passion for customer service, food, coffee, and team development
- Ability to thrive in a fast‑paced operational environment
What Success Looks Like
A successful Store Manager delivers strong financial and operational performance, builds an engaged and high‑performing team, maintains exceptional customer experiences, and represents The Steamhouse brand with professionalism and consistency. If you’re an ambitious Store Manager looking to grow with an exciting hospitality brand, apply now and help lead The Steamhouse into its next chapter.
Store Manager in Solihull employer: Steamhousebagels
The Steamhouse is an exceptional employer that fosters a vibrant and empowering work culture, perfect for passionate hospitality leaders. With a commitment to employee development through ongoing training and a supportive environment, team members enjoy benefits like a generous staff discount, complimentary drinks, and access to wellbeing resources. Join us in a fast-paced setting where you can lead a high-performing team and contribute to memorable customer experiences while growing your career in a thriving business.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Solihull
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Store Manager role. You never know who might have the inside scoop on an opening at The Steamhouse or elsewhere.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios specific to hospitality management. Think about how you would handle busy service periods or team conflicts, and be ready to share your experiences with confidence.
✨Tip Number 3
Show your passion for customer service! When you get the chance to chat with potential employers, make sure to highlight your love for creating memorable experiences and how you can bring that energy to The Steamhouse.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of The Steamhouse family.
We think you need these skills to ace Store Manager in Solihull
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see your enthusiasm for leading a team and creating memorable experiences for customers. Share specific examples of how you've done this in the past.
Tailor Your CV:Make sure your CV is tailored to the Store Manager role. Highlight your previous experience in hospitality management and any achievements that demonstrate your leadership skills. We love seeing how you’ve driven sales and improved customer service!
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for someone who can inspire and connect with our team and customers. Let us know what makes you unique and why you’d be a great fit for The Steamhouse!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Steamhousebagels
✨Know Your Stuff
Before the interview, dive deep into The Steamhouse's values, menu, and customer experience. Familiarise yourself with their bagels, coffee, and doughnuts, and think about how you can enhance the customer journey. This shows your passion for the brand and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you inspired your team, handled conflicts, or improved performance. Being able to articulate your leadership style will demonstrate that you're the confident leader they’re looking for.
✨Be Ready for Operational Questions
Expect questions about daily operations management, financial performance, and customer service standards. Brush up on your knowledge of stock control, cash handling, and health & safety regulations. Showing that you understand these areas will highlight your readiness for the role.
✨Engage with the Community Angle
The Steamhouse values community relationships, so think about how you can contribute to local marketing and partnerships. Prepare ideas on how to engage with the local community and drive business growth. This will show that you’re not just focused on the store but also on its impact in the wider area.
