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- Tasks: As a Receptionist, you'll manage enquiries, support scheduling, and handle data entry.
- Company: Join Steamatic, Australia's top restoration and disaster management service since 1986.
- Benefits: Enjoy comprehensive training, career advancement opportunities, and a supportive family-like atmosphere.
- Why this job: Make a real difference while working in a fun, collaborative environment that values innovation.
- Qualifications: Strong communication skills, Microsoft Office proficiency, and a positive attitude are essential.
- Other info: Apply by 5pm on 26/06/2025; only shortlisted candidates will be contacted.
The predicted salary is between 28800 - 43200 £ per year.
Are you up for a new challenge? Excited about the opportunity of rejoining the workforce or taking on a role where you can make a real difference? If you thrive in a collaborative and supportive team environment that values fun and open communication, we want to hear from you!
At Steamatic, we're on the lookout for a dynamic Receptionist to join our team. In this full-time position, you will play an important role in providing direction and guidance throughout the life of claims while meeting specific reporting KPIs.
Why Join Our Team?
- Make a Difference: Be part of a team that is always learning, innovating, and setting industry standards, making a positive impact on clients.
- Comprehensive Training: Gain expertise in various areas of property restoration, from flood damage to mould remediation and fire damage, with thorough training in administration processes and the use of internal systems.
- Career Opportunities: We invest in your success and offer advancement opportunities.
- Join the Family: Despite our growth, we maintain a close-knit, family-like atmosphere. When you join Steamatic, you become part of our welcoming family.
Your Key Responsibilities:
- Process and action all phone/email enquiries.
- Collaborate with the Scheduler to ensure that work is properly planned and that both internal and external customer requirements are met.
- Provide administrative support.
- Handle data entry and file management.
- Communicate with specialist contractors.
Qualities We're Looking For:
- Strong communication skills, positive attitude even in challenging situations.
- Confidence in phone communication.
- Competence with Microsoft Office applications.
- Comfortable in a fast-paced, independent working environment.
- Super organised, with the ability to complete tasks to a deadline with meticulous attention to detail.
- Taking responsibility and accountability for your workload.
If you're looking for a challenge and have fun along the way, apply today! Attach a copy of your CV and a cover letter outlining why you feel you would be a great fit for the position and list your relevant experience, which will allow you to fulfil your role.
Application close 5pm on the 26/06/2025 – only shortlisted applicants will be contacted.
Receptionist employer: Steamatic Australia
Contact Detail:
Steamatic Australia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the company culture at Steamatic. They value a collaborative and fun environment, so during any interactions, showcase your enthusiasm for teamwork and open communication.
✨Tip Number 2
Highlight your organisational skills in conversations or interviews. Since the role requires meticulous attention to detail and the ability to meet deadlines, be ready to share examples of how you've successfully managed tasks in a fast-paced setting.
✨Tip Number 3
Prepare to discuss your experience with Microsoft Office applications. As this is a key requirement, being able to confidently talk about your proficiency will demonstrate your readiness for the role.
✨Tip Number 4
Showcase your customer service experience during your application process. Steamatic is looking for someone who can handle phone communications confidently, so be prepared to discuss how you've effectively managed customer inquiries in the past.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to write a cover letter that specifically addresses why you would be a great fit for the Receptionist position at Steamatic. Highlight your relevant experience in customer service and administration, and express your enthusiasm for joining a team that values collaboration and communication.
Showcase Your Skills: In your CV, emphasise your strong communication skills and proficiency with Microsoft Office applications. Include any experience you have with data entry and invoicing, as these are key responsibilities of the role.
Answer Application Questions Thoughtfully: When responding to the application questions, provide clear and concise answers. Be honest about your years of experience as a receptionist and detail your customer service background. This will help the hiring team understand how your skills match the job requirements.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and up-to-date. A polished application reflects your attention to detail, which is crucial for the Receptionist role.
How to prepare for a job interview at Steamatic Australia
✨Showcase Your Communication Skills
As a Receptionist, strong communication skills are essential. Be prepared to demonstrate your ability to communicate clearly and effectively during the interview. Practice answering questions in a concise manner and consider sharing examples of how you've successfully handled challenging conversations in the past.
✨Highlight Your Organisational Skills
The role requires meticulous attention to detail and strong organisational abilities. Bring up specific instances where you managed multiple tasks or deadlines effectively. This will show that you can thrive in a fast-paced environment, which is crucial for this position.
✨Familiarise Yourself with Microsoft Office
Since competence with Microsoft Office applications is a requirement, make sure you're comfortable discussing your experience with these tools. You might want to mention any specific projects or tasks where you used these applications to enhance your productivity.
✨Express Your Enthusiasm for Teamwork
Steamatic values a collaborative and supportive team environment. During the interview, express your excitement about working in a team and share examples of how you've contributed positively to team dynamics in previous roles. This will align well with their company culture.