At a Glance
- Tasks: Manage relationships with enterprise customers and provide technical guidance on AI-driven security solutions.
- Company: Fast-growing AI-powered Security Operations vendor transforming cybersecurity.
- Benefits: Up to £150,000 base salary, bonus, and remote work flexibility.
- Other info: Fully remote role with opportunities for professional growth and customer success.
- Why this job: Join a dynamic team and make a real impact in the cybersecurity landscape.
- Qualifications: Experience in technical account management or similar roles with a strong cybersecurity background.
The predicted salary is between 150000 - 150000 £ per year.
StealthWatch is partnering exclusively with a fast-growing AI-powered Security Operations (SOC) vendor that is transforming the way organisations detect, investigate, and respond to cyber threats. Following a period of significant growth, our client is looking to appoint an experienced Technical Account Manager to join their customer-facing team. This is a fully remote opportunity, open to candidates based anywhere in the UK.
This role is ideal for someone who combines strong customer engagement skills with a deep technical understanding of cybersecurity and security operations. You will act as a trusted advisor to enterprise customers, helping them maximise the value of an innovative AI-driven security platform.
The Opportunity
As a Technical Account Manager, you will own strategic customer relationships post-sale, ensuring customers successfully adopt, optimise, and expand their use of the platform. Working closely with Security Operations teams, CISOs, Security Engineers, and technical stakeholders, you'll provide technical guidance, drive customer success, and serve as the voice of the customer internally.
Key Responsibilities
- Manage and develop relationships with a portfolio of enterprise customers
- Act as the primary technical point of contact for assigned accounts
- Lead technical onboarding, adoption, and optimisation initiatives
- Conduct regular business and technical review meetings
- Provide best-practice guidance around SOC operations, threat detection, and security workflows
- Work closely with Product, Engineering, Support, and Sales teams to resolve issues and influence product development
- Identify opportunities to increase platform adoption and support account growth
- Drive customer retention, satisfaction, and long-term success
What We're Looking For
- Previous experience in a Technical Account Manager, Security Consultant, Solutions Architect, Security Engineer, Customer Success Engineer, or similar role
- Strong technical cybersecurity background gained within a vendor, MSSP, consultancy, or enterprise security environment
- Experience working with SOC teams and security operations technologies
- Knowledge of one or more of the following: SIEM, XDR, SOAR, MDR, Threat Detection
Technical Account Manager - AI SOC Start Up Vendor employer: StealthWatch
StealthWatch is an exceptional employer, offering a fully remote role that empowers Technical Account Managers to thrive in a dynamic and innovative environment. With a strong focus on employee growth, the company provides extensive training and development opportunities, fostering a collaborative work culture that values customer success and technical excellence. Join a forward-thinking team at the forefront of AI-driven cybersecurity, where your contributions directly impact the safety and security of enterprise clients across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Account Manager - AI SOC Start Up Vendor
✨Tip Number 1
Network like a pro! Reach out to your connections in the cybersecurity field and let them know you're on the hunt for a Technical Account Manager role. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your technical skills and experience with SOC operations. Be ready to discuss how you've helped customers maximise their use of security platforms in the past.
✨Tip Number 3
Prepare for those interviews! Research the company and its products thoroughly. Think about how your background aligns with their needs and be ready to share specific examples of how you've driven customer success in previous roles.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Technical Account Manager - AI SOC Start Up Vendor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Account Manager role. Highlight your experience in cybersecurity and customer engagement, as these are key for us. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you're passionate about the role and how your background aligns with our mission at StudySmarter. Keep it concise but impactful, and don’t forget to mention your technical expertise.
Showcase Your Technical Skills:In your application, make sure to highlight your technical skills related to SOC operations and threat detection. We want to see how you can bring value to our customers, so be specific about your experience with relevant technologies.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at StealthWatch
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around cybersecurity and security operations. Be ready to discuss specific technologies like SIEM, DRS, and threat detection tools, as well as how they relate to the role of a Technical Account Manager.
✨Showcase Your Customer Engagement Skills
Prepare examples that highlight your experience in managing customer relationships. Think about times when you've acted as a trusted advisor or helped clients maximise the value of a product. This will demonstrate your ability to connect with enterprise customers effectively.
✨Understand the Company’s Vision
Research the AI-powered SOC vendor and understand their mission and values. Being able to articulate how your skills align with their goals will show that you're genuinely interested in the role and the company.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, such as onboarding a new client or resolving a technical issue. Practising these scenarios can help you articulate your thought process and problem-solving skills during the interview.
