At a Glance
- Tasks: Share your expertise to improve patient communication in community pharmacies.
- Company: VC-backed startup revolutionising pharmacy with AI-driven solutions.
- Benefits: Flexible hours, competitive pay, and early access to innovative tools.
- Other info: Opportunity for deeper involvement as the company grows.
- Why this job: Join a passionate team and shape the future of pharmacy communication.
- Qualifications: 5+ years in community pharmacy with multi-branch experience.
The predicted salary is between 5 - 30 £ per hour.
About Us
We're a VC-backed startup using AI to rethink how community pharmacies handle patient communication. We're building customer service agents and virtual receptionists purpose-built for pharmacy — AI that answers calls, handles routine patient queries, manages prescription and appointment requests, and takes the phones-ringing-off-the-hook pressure off branch teams, so pharmacists can focus on clinical care. We're backed by institutional and angel investors, and our founding team brings deep experience in AI, automation, and building for regulated markets.
The Role
We're looking for experienced pharmacy professionals, specifically people who run or help run multi-branch community pharmacy groups, to join us as Expert Advisors on a flexible, part-time basis. You'll work directly with our founders and product team to pressure-test our assumptions, validate our roadmap, and help us understand the real patient-communication and front-of-house pain points that pharmacy groups face every day. This is a paid, part-time advisory engagement.
What you'll do
- Share your frontline perspective on how patient communication actually works across a group of branches — phone volumes, the queries that eat staff time, prescription and appointment requests, and where the front-of-house process breaks down.
- Help us understand what a virtual receptionist or customer service agent would need to get right to be trusted in a pharmacy setting — clinical safety, data confidentiality, workflows, and patient experience.
- Advise on the realities of running a multi-site operation: staffing across branches, SOPs and governance, PMR and dispensing software, and NHS contract and reimbursement workflows.
- Review and stress-test product concepts, prototypes, and go-to-market strategies.
- Introduce us to others in your network who might benefit from or contribute to what we're building.
What we're looking for
- 5+ years of hands-on experience in community pharmacy, with direct responsibility for a multi-branch group — as a superintendent or deputy superintendent, head of professional services or operations, pharmacy director, MD, or owner.
- Experience operating at group scale — roughly 5 to 30 branches — where decisions about staffing, systems, and patient communication are made centrally.
- Direct exposure to front-of-house and patient-communication operations across branches — phone load, query handling, prescription and appointment management, and the staffing pressure these create.
- Familiarity with the realities of running branches at scale — SOPs, audits, contract requirements, and the dispensing/PMR software you work around day to day.
- Strong opinions, loosely held — we want people who'll tell us what we're getting wrong, and who push hard on clinical safety, data confidentiality, and ROI.
What's in it for you
- Flexible commitment: a few hours per month, on your schedule.
- Compensation for your time (hourly or per-session, depending on preference).
- Early access to tools being purpose-built for your industry.
- A seat at the table with a founding team that takes pharmacy seriously — not just as a market to disrupt but as a profession to empower.
- Potential for a deeper advisory or equity-based role as we grow.
Advisor - Community Pharmacy in Portsmouth employer: Stealth Startup
Join a pioneering VC-backed startup that is revolutionising community pharmacy through AI-driven solutions. As an Expert Advisor, you'll enjoy flexible hours, competitive compensation, and the opportunity to collaborate directly with our dedicated founding team, all while contributing to meaningful advancements in patient communication and pharmacy operations. This role not only allows you to share your invaluable expertise but also positions you at the forefront of innovation in a profession that truly matters.
StudySmarter Expert Advice🤫
We think this is how you could land Advisor - Community Pharmacy in Portsmouth
✨Network Like a Pro
Get out there and connect with other pharmacy professionals! Attend industry events, join online forums, and don’t be shy about reaching out to people on LinkedIn. The more connections you make, the better your chances of hearing about opportunities that might not even be advertised.
✨Show Off Your Expertise
When you get the chance to chat with potential employers or during interviews, make sure to highlight your hands-on experience in community pharmacy. Share specific examples of how you've tackled challenges in multi-branch operations — this will show them you know your stuff and can add real value.
✨Be Open to Flexibility
Since we’re all about flexible roles, don’t hesitate to express your availability and willingness to adapt. Whether it’s part-time hours or remote work, showing that you’re open to different arrangements can make you a more attractive candidate.
✨Apply Through Our Website
If you’re keen on joining us, make sure to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in what we’re building here at StudySmarter.
We think you need these skills to ace Advisor - Community Pharmacy in Portsmouth
Some tips for your application 🫡
Show Us Your Experience:Make sure to highlight your hands-on experience in community pharmacy, especially if you've worked with multi-branch operations. We want to see how your background aligns with our mission and the role we're offering.
Be Specific About Challenges:When discussing your previous roles, dive into the specific challenges you faced with patient communication and front-of-house operations. This will help us understand your perspective and how it can contribute to our product development.
Keep It Conversational:We love a friendly tone! Write your application as if you're having a chat with us. This helps convey your personality and makes your application stand out in a sea of formal submissions.
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to keep track of your application and ensures you get all the latest updates from our team.
How to prepare for a job interview at Stealth Startup
✨Know Your Pharmacy Inside Out
Before the interview, brush up on your knowledge of community pharmacy operations, especially in a multi-branch setting. Be ready to discuss specific challenges you've faced and how you tackled them. This will show that you understand the nuances of the role and can provide valuable insights.
✨Prepare Real-Life Examples
Think of concrete examples from your experience that highlight your problem-solving skills and understanding of patient communication. Whether it's handling high phone volumes or managing prescription requests, having these stories at the ready will help you demonstrate your expertise effectively.
✨Understand the Product Vision
Familiarise yourself with the company's mission and the AI solutions they are developing. Be prepared to discuss how these tools could improve patient communication and operational efficiency in pharmacies. Showing that you align with their vision will make you a more attractive candidate.
✨Ask Thoughtful Questions
Prepare insightful questions about the company’s approach to pharmacy challenges and their product development process. This not only shows your interest but also allows you to gauge if the role aligns with your values and expertise. Engaging in a two-way conversation can set you apart from other candidates.
