User Researcher Consultant (SC Eligible)

My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester and Glasgow providing a remote first policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less).

They are looking for a permanent User Researcher Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors and we have a top end budget of 55000 + full bens available.

Primary skills and experience required:

• Must be eligible for SC Clearance
• Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately.
• Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery.
• Experience working with Government Digital Service (GDS) service standards, using GDS design principles
• Strong storytelling, communication, stakeholder management, and facilitation skills.
• Experience working in multi-disciplinary, agile teams where youve led the user research and influenced the design of a product or service through the insights youve gathered.
• Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys.
• Understanding of a range of tools and practices for in-person and remote research.