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- Tasks: Conduct impactful user research to enhance digital services and products.
- Company: Join a leading global IT consultancy focused on user-centred design.
- Benefits: Enjoy remote work flexibility with occasional client visits and competitive pay.
- Why this job: Make a real difference by solving user problems and shaping better experiences.
- Qualifications: GDS experience and strong skills in user research methodologies required.
- Other info: Work collaboratively in agile teams and influence product design with your insights.
The predicted salary is between 44000 - 66000 £ per year.
On behalf of our client, a leading and global IT consultancy, we are looking for User Researchers to work for them on a permanent basis. You will be working with one of their public sector clients. It is essential you have GDS experience. Our client is passionate about user centred design, critical thinking, problem solving and designing and building digital services and products.
As a User Researcher you will:
- Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users.
- Contribute to creating better products and services that solve users’ problems and meet their needs.
- Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights.
- Plan and run qualitative studies, including remote and in-person interviews, observations, diary studies, concept testing and usability studies.
- Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights.
- Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints.
- Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions.
- Help to embed user-centred design and user research best practices into teams and the wider business.
What skills and experience you will bring:
- Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately.
- Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery.
- Experience working with Government Digital Service (GDS) service standards, using GDS design principles.
- Strong storytelling, communication, stakeholder management, and facilitation skills.
- Experience working in multi-disciplinary, agile teams where you’ve led the user research and influenced the design of a product or service through the insights you’ve gathered.
- Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys.
- Understanding of a range of tools and practices for in-person and remote research.
User Researcher employer: Stealth iT Consulting
Contact Detail:
Stealth iT Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher
✨Tip Number 1
Make sure to highlight your GDS experience in conversations. Since this role specifically requires familiarity with Government Digital Service standards, discussing your past projects and how you applied GDS principles can set you apart.
✨Tip Number 2
Prepare to discuss your approach to user research methodologies. Be ready to share examples of how you've chosen specific methods for different projects, as this will demonstrate your critical thinking and adaptability.
✨Tip Number 3
Showcase your storytelling skills during interviews. Being able to communicate research findings effectively is crucial, so practice summarising your insights in a way that engages stakeholders and illustrates the impact of your work.
✨Tip Number 4
Network with professionals in the field. Attend relevant meetups or online webinars where you can connect with other User Researchers. This can provide valuable insights into the industry and may even lead to referrals for the position.
We think you need these skills to ace User Researcher
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with user research, particularly focusing on GDS standards and methodologies. Use specific examples that demonstrate your hands-on experience in leading user research and working in agile teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for user-centred design and problem-solving. Mention how your skills align with the role and provide examples of how you've contributed to successful projects in the past.
Showcase Relevant Projects: Include a portfolio or case studies of relevant projects where you led user research. Highlight your approach, the methodologies used, and the impact your research had on the final product or service.
Prepare for Interviews: If invited for an interview, be ready to discuss your research methods in detail. Prepare to share stories that illustrate your storytelling and communication skills, as well as how you've influenced design decisions through user insights.
How to prepare for a job interview at Stealth iT Consulting
✨Showcase Your GDS Experience
Make sure to highlight your experience with Government Digital Service (GDS) standards during the interview. Discuss specific projects where you applied GDS design principles and how they influenced the outcomes.
✨Prepare for Methodology Questions
Be ready to discuss various user research methodologies you've used, both qualitative and quantitative. Explain when and why you chose specific methods, and be prepared to share examples of how these methods led to actionable insights.
✨Demonstrate Your Storytelling Skills
Since strong storytelling is crucial for this role, practice articulating your research findings in a compelling way. Use real-life examples to illustrate how your insights have shaped product design and improved user experiences.
✨Engage with Stakeholders
Expect questions about your experience in stakeholder management. Prepare to discuss how you've collaborated with Product Managers, Designers, and Developers, and how you’ve facilitated discussions to ensure user-centred design practices are embedded within teams.
