Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead innovative service design projects from ideation to real-life application.
- Company: Join a leading IT consultancy focused on user-centric digital services.
- Benefits: Enjoy a competitive salary, remote work flexibility, and opportunities for professional growth.
- Why this job: Be part of a dynamic team shaping the future of digital services with cutting-edge design thinking.
- Qualifications: Experience in service design, GDS standards, and strong problem-solving skills required.
- Other info: Must be eligible for SC Clearance; remote work with occasional client visits.
The predicted salary is between 42000 - 98000 £ per year.
Get AI-powered advice on this job and more exclusive features.
IT Delivery Consultant – Currently Looking for SAP Functional & Technical Consultants – MM, SD, EWM, WM, FICO, FI, ARIBA, PP, ABAP
We are collaborating with a prominent IT consultancy that is seeking Senior Design Consultants to join their expanding team. Candidates must have experience in Government Digital Services (GDS) and either possess SC Clearance or be eligible for it.
- Salary – up to £70,000 per annum + Additional Benefits
- Remote with occasional client visits
- Candidates must be eligible for SC Clearance or have live SC Clearance
As a Service Designer, you will:
- Maximise the value delivered for clients from inception to real-life application of Service Design.
- Support clients through the end-to-end service design process to design and develop innovative products and services, from ideation and inception through to solution build and testing.
- Champion user-centricity with a set of tools and methods to embed design thinking and user-centred approaches.
- Work on new ideas and collaborate with solution teams to design and develop innovative products and services.
- Use current and emerging trends to identify and lead improvements to existing services, as well as introduce innovative and industry-first service experiences.
- Influence service managers, user researchers, UI/UX designers, and programme directors to understand the value of user-focused transformation.
Additionally, you will have opportunities to contribute to business and personal growth through:
- Business Development – Contributing to proposals, RFPs, bids, proposition development, client pitches, and event hosting.
- Internal Contribution – Engaging in campaign development, think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), and offering development.
- Learning & Development – Pursuing training and certifications to support career development and company skill demands.
Your Profile
- Proven experience working across a service design process with minimal support.
- Experience working with Government Digital Service (GDS) service standards and applying GDS design principles.
- Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints, and other related deliverables.
- Ability to identify potential accessibility barriers for complex user groups.
- Experience facilitating workshops, design sprints, ideation sessions, or similar activities.
- Ability to visualise complex services in an easy-to-understand format for varying audiences.
- A curious and inquisitive mindset with a passion for asking ‘why.’
- Strong problem-solving skills, with the ability to break down complex challenges in fast-paced environments.
- Experience working in agile (scrum) environments within cross-functional teams that include user researchers, UX/UI designers, business analysts, product owners, delivery managers, and developers.
- Ability to manage competing priorities within tight timeframes with a proactive mindset.
- Strong stakeholder management skills, with the ability to balance competing views as part of the design process.
- Aptitude for advocating user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs.
- Eligibility for SC (Security Check) Clearance (must have been a UK resident for at least 3 years without leaving the country for more than 6 consecutive months during this period).
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
#J-18808-Ljbffr
Service Designer Senior Consultant employer: Stealth iT Consulting
Contact Detail:
Stealth iT Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Designer Senior Consultant
✨Tip Number 1
Familiarize yourself with Government Digital Service (GDS) standards and principles. Understanding these guidelines will not only help you in the interview but also demonstrate your commitment to user-centric design.
✨Tip Number 2
Showcase your experience in facilitating workshops and design sprints. Be prepared to discuss specific examples where you've led these sessions, as this is a key aspect of the role.
✨Tip Number 3
Highlight your ability to visualize complex services. Prepare to explain how you've simplified intricate processes for different audiences, as this skill is crucial for a Service Designer.
✨Tip Number 4
Demonstrate your problem-solving skills by discussing past challenges you've faced in agile environments. Use specific examples to illustrate how you broke down complex issues and delivered effective solutions.
We think you need these skills to ace Service Designer Senior Consultant
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Service Designer Senior Consultant position. Familiarize yourself with Government Digital Services (GDS) standards and how they apply to service design.
Tailor Your CV: Customize your CV to highlight relevant experience in service design, particularly any work with GDS standards. Include specific examples of projects where you've maximized value for clients and championed user-centricity.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for service design and your problem-solving skills. Mention your experience facilitating workshops and working in agile environments, and explain how these experiences make you a great fit for the role.
Highlight Your Skills: In your application, emphasize your ability to create service design artifacts and your strong stakeholder management skills. Provide examples of how you've visualized complex services and advocated for user-centric approaches in past roles.
How to prepare for a job interview at Stealth iT Consulting
✨Showcase Your Service Design Experience
Be prepared to discuss your previous projects in detail, especially those that align with the Government Digital Services (GDS) standards. Highlight specific service design artifacts you've created, such as user journeys and service blueprints.
✨Demonstrate User-Centric Thinking
Illustrate your understanding of user-centricity by sharing examples of how you've championed user needs in past projects. Discuss any tools or methods you used to embed design thinking into your work.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Practice articulating how you would approach complex challenges, particularly in fast-paced environments, and how you would visualize these solutions for different stakeholders.
✨Engage in Business Development Discussions
Since the role involves contributing to proposals and client pitches, be ready to talk about your experience in business development. Share any relevant experiences where you contributed to winning new business or enhancing client relationships.
