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- Tasks: Join a dynamic team to design innovative services for various sectors.
- Company: A leading global Digital Consultancy focused on Cloud and AI solutions.
- Benefits: Enjoy a remote-first policy, competitive salary, and comprehensive benefits.
- Why this job: Be part of impactful projects that drive digital transformation across industries.
- Qualifications: Active SC Clearance and proven service design experience required.
- Other info: Opportunity for ad hoc client site visits, averaging 1-2 per month.
The predicted salary is between 42000 - 66000 £ per year.
My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester and Glasgow providing a remote first policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top end budget of £55k + full benefits + fully remote (with ad hoc client site travel).
Primary skills and experience required:
- Must hold active SC Clearance
- Proven experience working across a service design process, autonomously with minimal support
- Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts
- Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar
- Ability to visualise complex services in an easy-to-understand format for varying audiences
- Ability to adopt a curious and inquisitive mindset – with a passion for asking ‘why’
- Ability to critically break down complex problems in a fast-paced environment, with a knack for storytelling
- Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers
- Strong stakeholder management experience
- Presales experience would be advantageous; including bidding, RFP's, Demos & Presentations
Contact Detail:
Stealth iT Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Designer Consultant (SC Cleared)
✨Tip Number 1
Familiarise yourself with the specific sectors mentioned in the job description, such as Government, Finance, Retail, and Energy. Understanding the unique challenges and opportunities within these industries will help you demonstrate your relevance during interviews.
✨Tip Number 2
Showcase your experience with service design artefacts by preparing examples that highlight your ability to create user journeys, personas, and service blueprints. Be ready to discuss these in detail, as they are crucial for the role.
✨Tip Number 3
Brush up on your facilitation skills, especially for workshops and design sprints. Being able to effectively lead these sessions will be key, so consider practising with peers or through mock scenarios to build confidence.
✨Tip Number 4
Prepare to discuss your agile experience in depth, particularly how you've collaborated with cross-functional teams. Highlight specific projects where you played a pivotal role, as this will resonate well with the hiring team.
We think you need these skills to ace Service Designer Consultant (SC Cleared)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service design, particularly any work you've done in government, finance, retail, or energy sectors. Emphasise your SC Clearance and any relevant agile methodologies you've used.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about service design and how your skills align with the role. Mention specific examples of artefacts you've created and workshops you've facilitated to demonstrate your expertise.
Showcase Your Problem-Solving Skills: Include examples in your application that illustrate your ability to break down complex problems and tell compelling stories. This could be through case studies or specific projects where you made a significant impact.
Highlight Stakeholder Management Experience: Detail your experience in managing stakeholders and any presales activities you've been involved in. This will show your ability to communicate effectively and work collaboratively in cross-functional teams.
How to prepare for a job interview at Stealth iT Consulting
✨Showcase Your Service Design Expertise
Be prepared to discuss your experience with the service design process in detail. Highlight specific projects where you created artefacts like user journeys and service blueprints, as this will demonstrate your ability to work autonomously and deliver results.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of examples where you've had to break down complex issues and how you communicated these solutions effectively to different stakeholders.
✨Demonstrate Your Workshop Facilitation Skills
Since the role involves facilitating workshops and design sprints, be ready to share your experiences in leading these sessions. Discuss your approach to engaging participants and driving productive discussions, as this will showcase your client readiness.
✨Emphasise Your Agile Experience
Given the importance of working in an agile environment, make sure to highlight your experience within cross-functional teams. Talk about your collaboration with user researchers, UX/UI designers, and other roles, as this will show your adaptability and teamwork skills.
