At a Glance
- Tasks: Maximise value delivery and guide clients through the entire service design process.
- Company: Join a leading digital consulting firm with major public and private sector clients.
- Benefits: Remote work flexibility, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to work on cutting-edge projects across various industries.
- Why this job: Make a real impact by championing user-centric design and driving innovative solutions.
- Qualifications: 5+ years in user-centred design with strong facilitation and stakeholder management skills.
The predicted salary is between 55000 - 65000 £ per year.
Stealth iT Consulting are currently supporting a huge player within the digital consulting world and we are looking for Senior Service Designers to make an impact within the Design team! This is an opportunity to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea).
This role is mainly remote with occasional travel dependent on your client project, this will be either London, Manchester, or Glasgow.
As a Service Designer, Your Role Will Include:
- Maximizing Value: Ensure the highest value delivery for clients, from the initial concept to the real-world implementation of service design.
- End-to-End Support: Guide clients through the entire service design process, from ideation and inception to solution development and testing.
- Championing User-Centricity: Leverage a range of tools and methods to embed design thinking and user-centred approaches.
- Innovative Collaboration: Work on new ideas alongside solution teams to design and develop forward-thinking products and services.
- Driving Service Improvements: Utilize emerging trends to enhance existing services and introduce cutting-edge, industry-first experiences.
- Influencing Stakeholders: Advocate for user-focused transformation, engaging with service managers, user researchers, UI/UX designers, and program directors to demonstrate the impact of user-centric solutions.
Required Experience:
- 5 years+ working within UCD across the full service design process, working independently with minimal support.
- Familiarity with Government Digital Service (GDS) principles and standards is a must have.
- Expertise in creating service design deliverables, including user journeys, personas, service blueprints, and concepts.
- Understanding of accessibility challenges for diverse user groups and ability to address them.
- Strong facilitation skills – experience leading workshops, design sprints, and ideation sessions.
- Ability to visualize complex services in a clear and engaging way for different audiences.
- Critical thinking and problem-solving skills, with a passion for asking 'why' and breaking down challenges.
- Experience in agile (scrum) environments, collaborating with cross-functional teams (researchers, designers, analysts, product owners, and developers).
- Ability to manage competing priorities under tight deadlines with a proactive approach.
- Strong stakeholder management skills, balancing diverse perspectives to drive design success.
- Advocacy for user-centricity, translating user stories into actionable design strategies.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: IT Services and IT Consulting
Senior Service Designer in Cardiff employer: Stealth iT Consulting
Stealth iT Consulting is an exceptional employer that champions a flexible work culture, allowing you to thrive in remote or hybrid settings while engaging in impactful projects across vital sectors such as Government, Finance, Retail, and Energy. With competitive salaries and comprehensive benefits, we prioritise your professional growth through collaboration with diverse, cross-functional teams, making it a rewarding environment for both Mid and Senior level Agile Delivery Coaches and Scrum Masters.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Service Designer in Cardiff
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Stealth iT Consulting for a Senior Service Designer, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Stealth iT Consulting before they go live!
We think you need these skills to ace Senior Service Designer in Cardiff
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior Service Designer at Stealth iT Consulting, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Stealth iT Consulting does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Stealth iT Consulting. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Stealth iT Consulting.
How to prepare for a job interview at Stealth iT Consulting
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Stealth iT Consulting, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Stealth iT Consulting might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Stealth iT Consulting!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Stealth iT Consulting is looking for.
