At a Glance
- Tasks: Design and develop an AI-powered helpdesk product with full-stack capabilities.
- Company: Join a forward-thinking tech company in Sheffield, shaping the future of AI solutions.
- Benefits: Competitive daily rate, flexible work environment, and opportunities for professional growth.
- Other info: Work onsite 3 days a week in a dynamic team environment.
- Why this job: Be at the forefront of AI technology and make a real difference in enterprise support.
- Qualifications: Strong full-stack engineering skills and experience with modern frameworks required.
The predicted salary is between 110000 - 130000 £ per year.
Contract Details
- Location: Sheffield 3 days onsite per week (mandatory)
- Grosvenor House, 1 Wellington St, Sheffield City Centre, Sheffield S1 4NB
- Contract Duration: Until 30/11/2026
- Rate: £500 per day
- IR35 Status: Inside IR35
Role Overview
We are seeking a Senior Full-Stack AI Engineer to build an end-to-end AI-powered helpdesk product, spanning web applications, backend APIs, agent orchestration, and enterprise workflow automation. The successful contractor will work across the full product lifecycle, delivering scalable and secure AI-enabled support solutions for enterprise users.
Key Responsibilities
- Design and develop user-facing applications for employees, support agents, and administrators.
- Build and maintain frontend, backend, and API layers supporting:
- Chat interfaces
- Ticket submission
- Status tracking
- Escalation workflows
- Develop LLM/agent workflows to automate repetitive IT helpdesk tasks, including:
- Password resets
- Account unlocks
- Software access requests
- Knowledge-based troubleshooting
- Integrate with enterprise platforms including ticketing, identity, collaboration, and ITSM systems.
- Implement prompt orchestration, guardrails, fallback logic, and human handoff mechanisms.
- Own feature delivery from solution design through deployment and production release.
Required Skills & Experience
- Strong full-stack engineering experience using modern frontend and backend frameworks.
- Commercial experience with one or more of: Python, Node.js, Java
- Proven experience building:
- REST APIs
- Workflow services
- Production-grade web applications
- Working knowledge of:
- LLM APIs
- Prompt engineering
- AI agent/tool-calling patterns
- Experience with:
- Authentication and authorisation
- Role-based access control (RBAC)
- Logging/monitoring
- Secure coding practices
Preferred Experience
- Integration experience with platforms such as: ServiceNow, Jira, Zendesk, Microsoft Teams, Slack, Telephony/chat systems
- Experience building internal enterprise support or helpdesk tooling.
Additional Information
Candidates must be available to work onsite in Sheffield 3 days per week. BPSS eligibility is mandatory for this engagement.
Locations
Senior Full-Stack AI Engineer in Sheffield, Yorkshire employer: Stealth IT Consulting Limited
Join a forward-thinking team in Sheffield as a Senior Full-Stack AI Engineer, where innovation meets collaboration. Our vibrant work culture fosters creativity and growth, offering you the chance to develop cutting-edge AI solutions while enjoying competitive rates and a supportive environment. With opportunities for professional development and a focus on employee well-being, we are committed to making your experience both meaningful and rewarding.
Contact Details:
Stealth IT Consulting Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Full-Stack AI Engineer in Sheffield, Yorkshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with AI or full-stack development. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, especially those related to AI and full-stack development. This is your chance to demonstrate what you can do beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common technical questions and coding challenges. We recommend using platforms like LeetCode or HackerRank to sharpen your skills and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Full-Stack AI Engineer in Sheffield, Yorkshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your full-stack engineering experience and any relevant projects you've worked on. We want to see how your skills align with the role, so don’t be shy about showcasing your expertise in Python, Node.js, or Java!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Senior Full-Stack AI Engineer position. Mention specific experiences that relate to building AI-powered solutions and how you can contribute to our team.
Showcase Your Projects:If you’ve worked on any relevant projects, especially those involving AI or helpdesk tools, make sure to include them in your application. We love seeing real-world applications of your skills, so share links or descriptions of your work!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Stealth IT Consulting Limited
✨Know Your Tech Stack
Make sure you’re well-versed in the technologies mentioned in the job description, like Python, Node.js, and Java. Brush up on your knowledge of REST APIs and workflow services, as these will likely come up during technical discussions.
✨Showcase Your Projects
Prepare to discuss specific projects where you've built user-facing applications or integrated with enterprise platforms. Highlight your role in the full product lifecycle and any challenges you overcame, especially in AI-related tasks.
✨Understand the Role's Impact
Be ready to explain how your work as a Senior Full-Stack AI Engineer can enhance the helpdesk experience. Think about how you would approach automating repetitive tasks and improving workflows, and be prepared to share your ideas.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s current projects, team dynamics, and future goals. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.