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For Companies At a Glance
- Tasks: Design and map end-to-end services for government projects, ensuring user needs are met.
- Company: Join a dynamic government team focused on improving digital services.
- Benefits: Competitive rate, remote work flexibility, and the chance to make a difference.
- Why this job: Shape impactful services while collaborating with diverse teams in a meaningful role.
- Qualifications: Experience as a Service Designer with strong communication and stakeholder management skills.
- Other info: Opportunity to enhance your skills in a supportive, agile environment.
The predicted salary is between 42000 - 63000 £ per year.
Rate: £525 (Inside IR35)
Duration: 6 Months
Location: Remote - One day onsite in Manchester per week
Clearance: BPSS
Stages: 1 Stage
Must Have Government Experience
Key Responsibilities
- Design and map end-to-end services, considering people, processes, policies, data, and technology
- Apply user-centred design practices to ensure services meet user needs, including vulnerable users
- Work collaboratively with product managers, researchers, content designers, developers, policy teams, and stakeholders
- Visualise and communicate complex services using artefacts such as service blueprints, user journeys, ecosystem maps, and process flows
- Identify pain points, risks, and opportunities across the service lifecycle
- Support teams through Discovery, Alpha, Beta, and Live phases
- Ensure services meet accessibility, inclusion, and ethical design standards
- Contribute to continuous improvement and design maturity within DWPE
Essential Skills & Experience
- Proven experience as a Service Designer working on complex digital services
- Strong understanding of GDS Service Standard and government digital delivery
- Experience working in agile, multidisciplinary teams
- Ability to design services across organisational boundaries
- Strong facilitation and stakeholder management skills
- Experience translating research insights into service design decisions
- Confident producing and presenting service design artefacts
- Excellent communication skills (written and verbal)
Service Designer - 6 Months - Government employer: Stealth IT Consulting Limited
Contact Detail:
Stealth IT Consulting Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Designer - 6 Months - Government
✨Tip Number 1
Network like a pro! Reach out to your connections in the government sector and let them know you're on the hunt for a Service Designer role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your experience with user-centred design and service mapping. Use real examples from your past work to demonstrate how you've tackled complex services and improved user experiences.
✨Tip Number 3
Prepare for interviews by brushing up on GDS Service Standards and agile methodologies. Be ready to discuss how you've collaborated with multidisciplinary teams and how you approach stakeholder management. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and experience. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Service Designer - 6 Months - Government
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in service design, especially within government settings. We want to see how your skills align with the job description, so don’t hold back on showcasing relevant projects!
Showcase Your User-Centred Design Skills: Since user-centred design is key for this role, include examples of how you've applied these practices in past projects. We love seeing how you’ve considered user needs, especially for vulnerable users, so make it clear!
Communicate Clearly: Your written communication skills are crucial, so ensure your application is clear and concise. Use straightforward language and structure your thoughts logically. Remember, we’re looking for someone who can produce and present service design artefacts effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Stealth IT Consulting Limited
✨Know Your Government Experience
Make sure you can clearly articulate your previous experience working within government frameworks. Be ready to discuss specific projects where you applied user-centred design practices and how they benefited vulnerable users.
✨Master the GDS Service Standard
Familiarise yourself with the Government Digital Service (GDS) standards. Prepare examples of how you've successfully designed services that align with these standards, showcasing your understanding of digital delivery in a government context.
✨Showcase Your Collaboration Skills
Be prepared to discuss how you've worked collaboratively with various teams, such as product managers and developers. Highlight specific instances where your facilitation skills helped bridge gaps between stakeholders and led to successful service outcomes.
✨Visual Communication is Key
Bring along examples of your service design artefacts, like service blueprints or user journeys. Being able to visually communicate complex services will demonstrate your ability to convey information effectively and engage your interviewers.
