At a Glance
- Tasks: Help improve data usage in a dynamic team delivering digital forms for public services.
- Company: Join a leading public sector organisation focused on innovative digital solutions.
- Benefits: Competitive daily rate, potential for contract extension, and a collaborative work environment.
- Other info: Opportunity to innovate and experiment with data in a fast-paced setting.
- Why this job: Make a real impact by shaping data-driven decisions in a high-impact delivery team.
- Qualifications: Experience as a Performance Analyst, ideally in public sector, with strong stakeholder engagement skills.
The predicted salary is between 50000 - 65000 £ per year.
The forms team uses an in-house tool to rapidly develop digital forms that support customer-facing services across a major public sector organisation. It's a multidisciplinary environment built around key technologies including Upscan, Kana, Scala, the GDS prototyping kit, and Legup.
We're looking for a Performance Analyst who wants to help a busy, high-impact delivery team improve how it uses data to shape and assess an always-full pipeline of digital forms. This is a role with real delivery commitments - but equally, real room to experiment and innovate with data. The ambition is simple: make data the beating heart of the team.
You'll work closely with a Senior PA leading the transformation of the wider Forms Landscape, and with stakeholders across the business to build the data frameworks that let us track performance across the whole forms journey - not just pull queries against a spec. These forms cover every business and customer process the organisation runs. Part of this role is exploring that data and understanding how it connects to wider operational metrics - call volumes, case-working efficiency, and more - to build a complete picture of performance.
What We're Looking For
- Proven experience as a Performance Analyst, ideally within a government or public sector environment
- Solid understanding of government service standards and delivery practices
- Ability to design data frameworks and performance metrics, not just execute pre-defined queries
- Comfort working in a fast-paced, short-cycle delivery environment
- Strong stakeholder engagement skills, able to translate business needs into data structures
- Ability to context-switch effectively across multiple forms and workstreams
- Active SC Clearance (or eligibility to obtain one)
If this matches your skills and experience, please apply today!
Contact Details:
Stealth IT Consulting Limited Recruitment Team
