Location: UK Wide / Hybrid Salary: Competitive Contract Type: Contract About the Role We're seeking a talented Service Designer to join our growing team and support the delivery of digital transformation programmes across the public sector. You'll work alongside Product Managers, User Researchers, Business Analysts, Developers, and stakeholders to design and improve services that deliver real value to citizens and end users. This is an opportunity to influence service delivery, drive innovation, and help organisations create user-centred, accessible, and efficient services. What You'll Be Doing Designing and improving end-to-end services across digital and non-digital channels. Mapping user journeys and developing service blueprints. Facilitating workshops and collaborative design sessions with stakeholders. Using user research and service insights to identify opportunities for improvement. Working within Agile, multidisciplinary teams to deliver high-quality outcomes. Ensuring services are accessible, inclusive, and aligned with best practice. Supporting projects through Discovery, Alpha, Beta, and Live phases. What We're Looking For Experience as a Service Designer within digital transformation or change programmes. Strong understanding of user-centred and service design principles. Experience creating service blueprints, customer journeys, and process maps. Excellent stakeholder engagement and workshop facilitation skills. Ability to communicate complex ideas clearly and effectively. Experience working within Agile delivery teams. Desirable Experience Public sector experience, including Central Government, Local Government, NHS, or Arm's Length Bodies. Knowledge of GDS standards and service assessment processes. Experience working on citizen-facing digital services. Familiarity with tools such as Miro, Mural, Figma, Visio, or Lucidchart. Why Join Us? Work on meaningful programmes that improve public services. Flexible and hybrid working arrangements. Supportive and collaborative team culture. Opportunities for professional development and career progression. Competitive salary and benefits package. Security Clearance Candidates must be eligible for BPSS clearance and may be required to undergo SC clearance depending on client requirements. Apply Today If you're passionate about designing better services and creating positive outcomes for users, we'd love to hear from you. Apply now to be part of our growing digital transformation team JBRP1_UKTJ
Service Designer - Contract in Newport employer: Stealth IT Consulting Limited
As a leading player in SAP and HR transformation consulting, we pride ourselves on fostering a dynamic work culture that values innovation and collaboration. Located in Preston, our team enjoys flexible working arrangements with 2-3 days in the office, alongside competitive pay rates and opportunities for professional growth within a supportive environment. Join us to be part of a forward-thinking company that invests in your development and offers meaningful projects in the technology sector.
Contact Details:
Stealth IT Consulting Limited Recruitment Team
