At a Glance
- Tasks: Lead the development of customer experience platforms and enhance digital experiences.
- Company: Steadman Brown, a forward-thinking company in Greater London.
- Benefits: Competitive salary, leadership opportunities, and a chance to shape customer experiences.
- Other info: Join a dynamic team focused on transforming customer interactions.
- Why this job: Make a significant impact on customer platforms and drive innovation in digital experiences.
- Qualifications: Extensive experience with Salesforce and strong stakeholder management skills.
The predicted salary is between 60000 - 80000 £ per year.
Steadman Brown is seeking a VP of Customer Platforms in Greater London to drive the development and ownership of customer experience platforms, primarily Salesforce Service Cloud and Gainsight. This role involves defining a multi-year roadmap and working closely with R&D to enhance customer digital experiences.
The ideal candidate will have extensive experience leading digital platforms and is expected to manage stakeholder relationships effectively. Strong expertise in Salesforce services is essential for this role.
We think you need these skills to ace VP, Customer Platforms & Experience (Salesforce)
Salesforce Service Cloud
Gainsight
Customer Experience Management
Digital Platform Development
Roadmap Definition
Stakeholder Relationship Management
R&D Collaboration
