At a Glance
- Tasks: Support customer service by promoting services and handling calls.
- Company: Leading training provider focused on skills and employability.
- Benefits: Earn while you learn, with potential for progression and increased earnings.
- Other info: Flexible working location with opportunities for growth within the company.
- Why this job: Kickstart your career in a supportive environment with full training provided.
- Qualifications: GCSEs in English and Maths at grade 4 or above required.
The predicted salary is between 31500 - 38500 £ per year.
This role would predominantly be based at our head office in Spalding but flexibility to travel will be required in line with the needs of the business. Full training will be given, accuracy and attention to detail is an essential requirement.
We are a training provider that delivers first class skills, employability and training solutions to create better futures for individuals, families, businesses and communities. We deliver quality vocational training including Apprenticeships and Diplomas.
Overall Purpose of the Job:
- To support the provision of an effective and efficient customer service function by:
- Promoting the company services and products to potential as well as existing customers.
- Dealing professionally with incoming calls from/making outgoing calls to existing and prospective customers, providing information and follow-up actions as required.
- Preparing learner paperwork packs and supporting the wider business.
Your earnings can increase over time with an apprenticeship. Progression to other roles within the business.
Skills Required:
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Team working
Qualifications:
- Essential - GCSE - English - 4
- Essential - GCSE - Maths - 4
Course Information:
- Course: Customer service practitioner (level 2)
- Level: 2
- Route: Sales, marketing and procurement
- Apprenticeship Level: Intermediate
Working Arrangements:
- Working Week: Monday to Friday 9am to 5pm
- Expected Duration: 1 Year
- Training Provider: STEADFAST TRAINING LTD
Apprenticeship Team Apprentice in Spalding employer: Steadfast Training Ltd
As a leading training provider based in Spalding, we pride ourselves on fostering a supportive and dynamic work environment that prioritises employee growth and development. Our commitment to delivering high-quality vocational training ensures that our apprentices receive comprehensive training and the opportunity to progress within the company, all while contributing to meaningful outcomes for individuals and communities. Join us to be part of a team that values collaboration, attention to detail, and a passion for making a difference.
