At a Glance
- Tasks: Lead commercial delivery initiatives to boost customer engagement and retention.
- Company: Join Staysure Group, a dynamic company focused on customer-centric solutions.
- Benefits: Enjoy hybrid work, training opportunities, and a supportive team culture.
- Why this job: Be part of a diverse team driving impactful projects with real outcomes.
- Qualifications: Project management experience and strong analytical skills are essential.
- Other info: Fixed-term contract until December 2025 with a competitive salary.
The predicted salary is between 50000 - 60000 Β£ per year.
Salary: Β£60,000 - Β£70,000
Work Life Balance: Hybrid, occasional travel to our Northampton office
Role Type: Fixed-term contract until December 2025
Candidate Journey: Our goal is to reply to applications within 3 working days. We ensure to acknowledge, evaluate, and respond to all applications as a sign of appreciation for your time and effort.
Summary of role: The Commercial Delivery Lead - Core Brands Delivery for Staysure and Avanti will be responsible for translating commercial priorities into a structured portfolio of initiatives that drive customer acquisition, engagement, retention, and renewal. Reporting to the Group Head of Core Brands, this individual will work closely with key trading stakeholders across the Staysure Group to shape and execute a delivery roadmap that turns hypotheses into tangible outcomes. This role requires strong commercial acumen and a delivery-focused mindset. The ideal candidate will bridge the gap between strategy and execution, ensuring initiatives progress from idea through discovery, design, and delivery.
- Trading Delivery (Working with the Commercial side of the business)
- Understanding: Help the team understand challenges by analyzing trading gaps.
- Planning: Collaborate with H/O & Trading team to create clear plans to meet trading targets, ensuring prioritization is simple, clear, and achievable.
- Project Management: Ensure each workstream (Product, Marketing, Pricing) has a clear success path with KPIs, milestones, owners, and dependencies for tracking.
- Risk/Mitigation: Identify gaps, risks, and mitigation plans with H/O and Daily Delivery Group.
- Results: Track performance with finance, understand budget implications, and analyze delta changes weekly, monthly, and yearly.
- Information: Coordinate trading meetings to ensure all necessary information is available for effective discussions.
- Process: Collaborate with the product team to define scope, benefits, and KPIs early; manage initiatives from idea to delivery.
- Support Decision Making: Help teams understand business challenges and support active decision-making processes.
- Reporting: Assist in reporting progress, timings, and measurable outcomes with clear KPIs and ROI tracking.
- Tracking & Monitoring: Simplify success tracking, including the use of tools like Optimizely.
- Blocker Removal: Proactively identify and resolve risks, dependencies, and challenges to ensure timely delivery.
Skills and Experience
- Project management
- Digital delivery & transformation experience
- Familiarity with Product Management, UX & Agile methodologies
- Highly analytical with strong commercial acumen
- Complex problem-solving skills
- Understanding of New Business & Renewal journeys
- Experience with Tableau
- KPI tracking
Weβre assembling a diverse team, where skills, not checkboxes, are valued equally, regardless of race, religion, sex, sexual orientation, gender identity, or disability. Staysure Group welcomes all new starters with open arms, providing training, development opportunities, and great benefits.
Delivery Lead employer: Staysure Holdings Limited
Contact Detail:
Staysure Holdings Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Delivery Lead
β¨Tip Number 1
Familiarise yourself with the key responsibilities of the Delivery Lead role. Understand how to translate commercial priorities into actionable initiatives, as this will be crucial in your discussions during interviews.
β¨Tip Number 2
Network with professionals in project management and digital delivery. Engaging with industry peers can provide insights into best practices and may even lead to referrals that could strengthen your application.
β¨Tip Number 3
Prepare to discuss your experience with KPI tracking and performance analysis. Be ready to share specific examples of how you've used data to drive decision-making and improve project outcomes.
β¨Tip Number 4
Showcase your understanding of Agile methodologies and product management. Being able to articulate how these frameworks can enhance delivery processes will demonstrate your fit for the role.
We think you need these skills to ace Delivery Lead
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in project management and digital delivery. Emphasise your familiarity with Agile methodologies and any specific tools like Tableau that you have used.
Craft a Compelling Cover Letter: In your cover letter, clearly articulate how your skills align with the responsibilities of the Delivery Lead role. Mention your commercial acumen and problem-solving abilities, and provide examples of past successes in similar positions.
Highlight Key Achievements: When detailing your work experience, focus on quantifiable achievements. Use metrics to demonstrate how you have successfully driven customer acquisition, engagement, or retention in previous roles.
Showcase Your Analytical Skills: Given the emphasis on analysis and tracking performance, include specific examples of how you've used data to inform decision-making and improve outcomes in past projects.
How to prepare for a job interview at Staysure Holdings Limited
β¨Showcase Your Project Management Skills
Be prepared to discuss your project management experience in detail. Highlight specific projects where you successfully managed timelines, resources, and stakeholder expectations, as this role heavily relies on effective project management.
β¨Demonstrate Commercial Acumen
Since the role requires strong commercial understanding, come equipped with examples of how you've translated commercial priorities into actionable plans. Discuss any relevant metrics or outcomes that showcase your impact on customer acquisition and retention.
β¨Familiarise Yourself with Agile Methodologies
As the position involves working closely with product teams, itβs crucial to understand Agile methodologies. Be ready to explain how you've applied Agile principles in past roles and how they can benefit the delivery process.
β¨Prepare for Problem-Solving Scenarios
Expect to face complex problem-solving scenarios during the interview. Prepare examples of challenges you've encountered in previous roles and how you approached them, particularly in relation to trading gaps or project delivery.