At a Glance
- Tasks: Lead the strategy and development of innovative conversational AI products.
- Company: Award-winning insurance company transforming customer experiences.
- Benefits: Competitive salary, hybrid work, and opportunities for professional growth.
- Other info: Join a forward-thinking team that values creativity and empowers talent.
- Why this job: Shape the future of AI in a dynamic industry with a focus on innovation.
- Qualifications: 5-7 years in product management and 2+ years with conversational AI.
The predicted salary is between 68000 - 75000 € per year.
Salary: £68,000 to £75,000 DOE
Contract Type: Permanent
Work Life Balance: Hybrid, some travel to Northampton Head Office as and when required (adhoc)
Candidate Journey: Our goal is to reply to applications within 3 working days. Additionally, we make sure to acknowledge, evaluate, and respond to all applications as a way of showing our appreciation for your time and effort in applying to us.
We’re an award-winning business that’s changed how customers experience insurance. By challenging traditional thinking and raising the bar on service, we’ve built a reputation for doing things differently. Our people are at the heart of that success. We invest in talent, back bold ideas and create space for innovation to flourish because growth happens when great people are empowered to do their best work. With a global ambition to innovate, dominate and disrupt niche insurance markets, we’re looking for forward‑thinkers who thrive on change and want to shape the future of the industry.
We’re looking for an experienced AI Product Manager to lead the strategy, roadmap, and performance of our conversational AI products across chat, voice, and digital channels. You’ll drive the development of agentic, multimodal AI experiences that deliver measurable customer and business value.
Key Responsibilities- Own product vision, roadmap, and KPIs for conversational AI across multiple channels
- Lead development of agentic AI and multimodal experiences (chat, voice, IVR, APIs)
- Prioritise high‑impact use cases based on value, feasibility, and regulatory requirements
- Oversee end‑to‑end product lifecycle from discovery to optimisation
- Ensure compliance with GDPR, FCA, and responsible AI standards
- Drive performance through metrics such as containment, CSAT, and completion rates
- Collaborate cross‑functionally with Engineering, Data, Risk, and Operations
- Lead and develop a small team while fostering innovation and experimentation
- 5–7 years’ product management experience (customer‑facing products)
- 2+ years working with conversational AI (chatbots, voice, virtual assistants)
- Strong understanding of LLMs, prompt engineering, and RAG
- Experience in regulated environments (ideally financial services)
- Proven stakeholder management and team leadership skills
- Data‑driven mindset with strong commercial focus
- Experience with agentic AI, multimodal systems, or speech technology
- Knowledge of API‑led architectures and conversational platforms
- Exposure to experimentation, A/B testing, and AI product scaling
AI Product Manager employer: Staysure Holdings Limited
As an award-winning business at the forefront of transforming the insurance industry, we pride ourselves on fostering a dynamic work culture that champions innovation and empowers our employees. With a hybrid work model and opportunities for professional growth, we encourage our team to challenge the status quo and contribute to meaningful projects that shape the future of customer experience. Join us in Northampton, where your ideas will be valued, and your career can flourish in a supportive environment dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land AI Product Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at our company. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on conversational AI trends and be ready to discuss how your experience aligns with our goals. Show us you’re passionate about innovation!
✨Tip Number 3
Don’t just wait for us to call you! Follow up after your application or interview. A quick email thanking us for the opportunity shows your enthusiasm and keeps you on our radar.
✨Tip Number 4
Be yourself during the interview! We want to see your personality shine through. Share your ideas and experiences openly; we value authenticity and creativity in our team.
We think you need these skills to ace AI Product Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the AI Product Manager role. Highlight your experience with conversational AI and product management, and don’t forget to showcase any relevant achievements that align with our goals at StudySmarter.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about AI and how your skills can help us innovate in the insurance space. Keep it engaging and personal – we want to get to know the real you!
Showcase Your Data-Driven Mindset:Since we love a data-driven approach, make sure to include examples of how you've used metrics to drive product success in your previous roles. This will show us that you understand the importance of performance in product management.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you receive updates from us within 3 working days. We appreciate your effort in applying!
How to prepare for a job interview at Staysure Holdings Limited
✨Know Your AI Stuff
Make sure you brush up on your knowledge of conversational AI, especially around chatbots and voice technology. Be ready to discuss your experience with LLMs and prompt engineering, as well as any projects you've led in this area. This will show that you're not just familiar with the concepts but have practical experience too.
✨Showcase Your Leadership Skills
Since the role involves leading a small team, be prepared to share examples of how you've successfully managed teams in the past. Highlight your approach to fostering innovation and collaboration, and how you've driven performance through metrics. This will demonstrate that you can lead effectively in a dynamic environment.
✨Understand the Business Context
Familiarise yourself with the insurance industry and the specific challenges it faces, especially regarding compliance with regulations like GDPR and FCA. Being able to discuss how your product management strategies can address these challenges will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making process. Think about high-impact use cases you've prioritised in the past and be ready to explain your reasoning. This will showcase your data-driven mindset and commercial focus, which are crucial for this role.
