At a Glance
- Tasks: Lead product strategy and transformation for a growing travel insurance brand.
- Company: Staysure Group, a leader in innovative travel insurance solutions.
- Benefits: Hybrid work, training opportunities, and a supportive team culture.
- Other info: Join a diverse team focused on skills and growth, not just checkboxes.
- Why this job: Shape the future of customer experience with AI-driven insights and innovation.
- Qualifications: Experience in leading product teams and a strong commercial mindset.
The predicted salary is between 80000 - 100000 £ per year.
Work Life Balance: Hybrid, 1 day per month at our Northampton office.
Candidate Journey: Our goal is to reply to applications within 3 working days. Additionally, we make sure to acknowledge, evaluate, and respond to all applications as a way of showing our appreciation for your time and effort in applying to us.
Ready to shape the future of travel insurance and customer experience at scale? Staysure Group is looking for a commercially driven, customer-obsessed Head of Product to lead product strategy, prioritisation, and transformation across our growing ecosystem of brands and business lines.
You’ll own the enterprise product roadmap, leading a team of Product Managers to deliver measurable growth, better customer experiences, and AI-enabled innovation across digital and operational journeys.
What you’ll be doing:- Define and deliver product strategy aligned to growth and transformation goals
- Own and prioritise the enterprise-wide product roadmap
- Drive improvements across acquisition, quote & buy, servicing, claims, pricing, and retention
- Lead major strategic transformation initiatives (“Big Bets”)
- Use data, experimentation, and AI-driven insight to maximise customer and commercial value
- Build and develop a high-performing product team
- Partner with senior stakeholders across Commercial, Marketing, Pricing, Insurance, Design, Data, and Technology
- Proven experience leading product teams in complex digital, ecommerce, insurance, fintech, or consumer businesses
- Strong commercial mindset with a passion for customer experience
- Expertise in roadmap prioritisation, experimentation, and data-led decision making
- Confident stakeholder manager with the ability to influence at senior level
- Experience driving transformation and leading cross-functional delivery teams
- Exposure to AI-enabled products, automation, or modern product operating models is a plus
We’re assembling a diverse team, where skills, not checkboxes, reign supreme, regardless of race, religion, sex, sexual orientation, gender identity or disability. Staysure Group welcomes all new starters with open arms, providing training, development opportunities, and great benefits.
Head of Product & Growth — AI-Driven Strategy in Northampton employer: Staysure Group
Staysure Group is an exceptional employer that prioritises work-life balance with a hybrid model, allowing flexibility while fostering a collaborative environment at our Northampton office. We are committed to employee growth through comprehensive training and development opportunities, ensuring that our team members thrive in their careers while contributing to innovative, AI-driven strategies that enhance customer experiences. Join us to be part of a diverse and inclusive culture where your skills are valued and your contributions make a real impact in the travel insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Product & Growth — AI-Driven Strategy in Northampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, use specific instances where you drove growth or improved customer experiences. This will demonstrate your capability and make you memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we aim to respond within three working days, so you won’t be left hanging for long!
We think you need these skills to ace Head of Product & Growth — AI-Driven Strategy in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Head of Product & Growth role. Highlight your experience in leading product teams and driving transformation, as these are key to what we're looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer experience and how your commercial mindset can contribute to our growth. Be genuine and let your personality come through.
Showcase Your Data Skills:Since we value data-led decision making, make sure to include examples of how you've used data and experimentation in your previous roles. This will help us see your analytical side and how you can drive AI-enabled innovation.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we aim to respond within 3 working days, so keep an eye on your inbox!
How to prepare for a job interview at Staysure Group
✨Know Your Product Strategy
Make sure you understand the company's product strategy and how it aligns with their growth goals. Be ready to discuss your own experiences in leading product teams and how you've driven transformation in previous roles.
✨Showcase Your Data Skills
Since this role involves data-led decision making, come prepared with examples of how you've used data and experimentation to drive product improvements. Highlight any AI-driven insights you've leveraged to enhance customer experiences.
✨Engage with Stakeholders
Demonstrate your ability to manage and influence senior stakeholders. Prepare to share specific instances where you've successfully collaborated across departments like Marketing, Design, and Technology to achieve common goals.
✨Emphasise Your Customer Obsession
Staysure Group is looking for someone who is customer-obsessed. Be ready to discuss how you've prioritised customer needs in your product decisions and how that has led to measurable growth and improved customer experiences.