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- Tasks: Lead the strategy and development of innovative conversational AI products.
- Company: Award-winning business transforming the insurance experience with a focus on innovation.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Join a dynamic team that values creativity and empowers you to excel.
- Why this job: Shape the future of AI in insurance and make a real impact.
- Qualifications: 5-7 years in product management and 2+ years with conversational AI.
The predicted salary is between 68000 - 75000 £ per year.
Salary: £68,000 to £75,000 DOE
Contract Type: Permanent
Work Life Balance: Hybrid, some travel to Northampton Head Office as and when required (adhoc)
Candidate Journey: Our goal is to reply to applications within 3 working days. Additionally, we make sure to acknowledge, evaluate, and respond to all applications as a way of showing our appreciation for your time and effort in applying to us.
We’re an award-winning business that’s changed how customers experience insurance. By challenging traditional thinking and raising the bar on service, we’ve built a reputation for doing things differently. Our people are at the heart of that success. We invest in talent, back bold ideas and create space for innovation to flourish because growth happens when great people are empowered to do their best work. With a global ambition to innovate, dominate and disrupt niche insurance markets, we’re looking for forward-thinkers who thrive on change and want to shape the future of the industry.
We’re looking for an experienced AI Product Manager to lead the strategy, roadmap, and performance of our conversational AI products across chat, voice, and digital channels. You’ll drive the development of agentic, multimodal AI experiences that deliver measurable customer and business value.
Key Responsibilities- Own product vision, roadmap, and KPIs for conversational AI across multiple channels
- Lead development of agentic AI and multimodal experiences (chat, voice, IVR, APIs)
- Prioritise high-impact use cases based on value, feasibility, and regulatory requirements
- Oversee end-to-end product lifecycle from discovery to optimisation
- Ensure compliance with GDPR, FCA, and responsible AI standards
- Drive performance through metrics such as containment, CSAT, and completion rates
- Collaborate cross-functionally with Engineering, Data, Risk, and Operations
- Lead and develop a small team while fostering innovation and experimentation
- 5–7 years’ product management experience (customer-facing products)
- 2+ years working with conversational AI (chatbots, voice, virtual assistants)
- Strong understanding of LLMs, prompt engineering, and RAG
- Experience in regulated environments (ideally financial services)
- Proven stakeholder management and team leadership skills
- Data-driven mindset with strong commercial focus
- Experience with agentic AI, multimodal systems, or speech technology
- Knowledge of API-led architectures and conversational platforms
- Exposure to experimentation, A/B testing, and AI product scaling
AI Product Manager in Northampton employer: Staysure Group
Contact Detail:
Staysure Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Product Manager in Northampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to AI product management. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your passion for innovation! During interviews, share examples of how you've driven change or implemented new ideas in previous roles. This will highlight your fit for a forward-thinking company like us.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace AI Product Manager in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the AI Product Manager role. Highlight your experience with conversational AI and product management, and don’t forget to showcase any relevant achievements that align with our goals at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about AI and how your skills can help us innovate in the insurance space. Keep it engaging and personal – we want to get to know the real you!
Showcase Your Data-Driven Mindset: Since we’re all about making informed decisions, make sure to highlight your data-driven approach in your application. Share examples of how you've used metrics to drive product success and improve customer experiences.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get a response within 3 working days. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Staysure Group
✨Know Your AI Stuff
Make sure you brush up on your knowledge of conversational AI, especially around chatbots and voice technology. Be ready to discuss your experience with LLMs and prompt engineering, as well as how you've tackled challenges in regulated environments like financial services.
✨Showcase Your Product Management Skills
Prepare to talk about your product management journey, focusing on customer-facing products. Highlight specific examples where you've owned a product vision or roadmap, and how you've driven performance through metrics like CSAT and completion rates.
✨Demonstrate Cross-Functional Collaboration
Since this role involves working closely with Engineering, Data, Risk, and Operations, think of examples that showcase your ability to collaborate across teams. Share stories that illustrate how you’ve led projects and fostered innovation while managing stakeholder expectations.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making process. Prepare to discuss how you would prioritise high-impact use cases or handle compliance issues, demonstrating your data-driven mindset and commercial focus.