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- Tasks: Manage relationships with travel insurance partners and ensure smooth collaboration.
- Company: Join Staysure Group, an award-winning company transforming the insurance landscape.
- Benefits: Enjoy a hybrid work environment, competitive salary, and opportunities for growth.
- Why this job: Be part of a dynamic team driving innovation in the insurance industry.
- Qualifications: Experience in insurance relationship management and strong communication skills required.
- Other info: Diversity is valued; training and development opportunities are provided.
The predicted salary is between 42000 - 59000 ÂŁ per year.
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Salary: up to ÂŁ59,000 DOE
Work Life Balance: Hybrid
️ Candidate Journey: Our goal is to reply to applications within 3 working days. Additionally, we make sure to acknowledge, evaluate, and respond to all applications as a way of showing our appreciation for your time and effort in applying to us.
Are you ready to join an award-winning business that is reshaping the insurance landscape? Our organisation has transformed the way customers interact with insurers, establishing a benchmark for exceptional service. With our recent digital transformation, we are eager to find passionate and motivated individuals to join us on our journey to success.
We firmly believe that attracting and developing talented professionals is essential for our ongoing growth and success. By investing in our team, we create an environment where innovation thrives and opportunities abound.
Our aim is to innovate, dominate and disrupt niche insurance on a global scale, which means we are seeking innovators and individuals who embrace change with ease. Together, we can drive change and make a significant impact in the industry.
The Role:
We are seeking a proactive and experienced Travel Insurance Insurer Relationship Manager to oversee and nurture strategic relationships with our insurance partners. This role is critical in ensuring smooth collaboration between our organization and travel insurance providers, optimising service delivery, product development, and compliance with industry standards.
What will you do?
- Relationship Management:
- Serve as the primary point of contact for specified travel insurance provider partnerships.
- Maintain strong relationships with insurers to ensure seamless communication and performance alignment.
- Conduct regular partner governance and review meetings to assess performance, address issues, and explore opportunities for improvement.
- Assist in the negotiation and management of insurance contracts and service level agreements.
- Monitor contractual obligations and ensure both parties are meeting agreed terms.
- Track OKR’s and SLAs for all insurance partners, ensuring quality service and customer satisfaction.
- Prepare regular performance reports and present insights to senior management.
- Collaborate with Insurance Product Team and our insurers on developing new travel insurance products and enhancing existing offerings.
- Coordinate product training and updates with internal stakeholders (sales, support, marketing).
- Ensure all insurance partnerships comply with relevant regulations such as Fair Value Assessments, licensing, and internal policies.
- Liaise with legal and compliance teams as needed.
- Work cross-functionally with pricing, marketing, sales, claims, and customer service teams to ensure partner strategies align with business goals.
- Provide feedback to insurers from internal teams and customers to inform continuous improvement.
Essentials:
- Experience in insurance relationship management, preferably within the travel, pet or general insurance sector.
- Strong understanding of travel insurance products, claims processes, and underwriting principles.
- Excellent communication, negotiation, and interpersonal skills.
- Analytical mindset with the ability to interpret performance metrics.
- Knowledge of industry regulations and compliance standards.
Bonus skills you may pack in your suitcase:
- Experience working in a global or regional insurer/broker capacity.
- Knowledge of digital distribution models and insurtech partnerships.
- Ability to travel occasionally for partner meetings and industry events
We’re assembling a diverse team, where skills, not checkboxes, reign supreme, regardless of race, religion, sex, sexual orientation, gender identity or disability.
Staysure Group welcomes all new starters with open arms, providing training, development opportunities, and great benefits.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Insurance
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Insurer Relationship Manager employer: Staysure Group
Contact Detail:
Staysure Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurer Relationship Manager
✨Tip Number 1
Familiarise yourself with the latest trends in travel insurance and digital transformation within the industry. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with professionals in the insurance sector, especially those involved in relationship management. Attend industry events or webinars to connect with potential colleagues and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed relationships in previous roles. Highlight your negotiation skills and any experience you have with performance monitoring, as these are crucial for the Insurer Relationship Manager position.
✨Tip Number 4
Research Staysure Group's recent initiatives and achievements in the insurance landscape. Being able to reference their work during your discussions will show that you're proactive and genuinely interested in contributing to their success.
We think you need these skills to ace Insurer Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in insurance relationship management, particularly within the travel sector. Use specific examples that demonstrate your skills in communication, negotiation, and performance monitoring.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your understanding of travel insurance products. Mention how your background aligns with Staysure Group's goals and values, emphasising your ability to drive change and innovation.
Highlight Relevant Skills: In your application, clearly outline your analytical mindset and knowledge of industry regulations. Provide examples of how you've successfully managed relationships with insurers and contributed to product development or compliance oversight.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work with Staysure Group. Mention any specific aspects of the company’s mission or recent digital transformation that resonate with you, demonstrating your alignment with their vision for reshaping the insurance landscape.
How to prepare for a job interview at Staysure Group
✨Understand the Role
Make sure you have a solid grasp of what an Insurer Relationship Manager does. Familiarise yourself with the key responsibilities mentioned in the job description, such as relationship management and contract negotiation. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Communication Skills
As this role requires excellent communication and interpersonal skills, prepare examples from your past experiences where you've successfully managed relationships or resolved conflicts. Be ready to demonstrate how you can maintain strong partnerships with insurers.
✨Prepare for Performance Metrics Discussion
Since performance monitoring is a crucial part of the job, be prepared to discuss how you've tracked and reported on performance metrics in previous roles. Bring specific examples of how your analytical mindset has contributed to improving service delivery.
✨Emphasise Your Adaptability
The company values innovation and adaptability, so be ready to share instances where you've embraced change or contributed to product development. Highlight any experience you have with digital distribution models or insurtech partnerships to show you're aligned with their vision.
