At a Glance
- Tasks: Provide vital helpline support and advocacy for Black and minoritised women facing violence.
- Company: Southall Black Sisters, a leading organisation in women's rights and support.
- Benefits: Competitive salary, flexible working options, and a supportive team environment.
- Other info: Join a dynamic team dedicated to social justice and community empowerment.
- Why this job: Make a real difference in the lives of women while gaining valuable experience.
- Qualifications: Experience in helpline work or advocacy is a plus, but passion is key!
The predicted salary is between 32480 - 37480 £ per year.
Deadline: Sunday 5 July at 00:00am
Interview dates: Monday 20 July, Tuesday 21 July, Wednesday 22 July 2026
Contract Type: Fixed Term until March 2028 with a view to extend subject to funding.
Hours: Full Time (35 hours per week)
Salary: £32,480 – £37,480 per annum, pro rata (depending on qualifications and experience).
Location: Southall (up to 2 days WFH).
Responsible to: Helpline Coordinator
Job Purpose: To provide high-quality and comprehensive helpline advice, information, practical and advocacy support relating to violence against women and girls (VAWG) perpetrated against Black and minoritised women and girls. To work alongside helpline Coordinator and helpline volunteers and ensuring the service is trauma-informed, safe, and effective.
Helpline Advisor Southall Black Sisters employer: Staying Put
Southall Black Sisters is an exceptional employer dedicated to supporting Black and minoritised women and girls facing violence, offering a compassionate work culture that prioritises employee well-being and professional growth. With a commitment to trauma-informed practices, employees benefit from a supportive environment, opportunities for training, and the chance to make a meaningful impact in the community. Located in Southall, the role of Helpline Advisor not only provides competitive salary packages but also allows for flexible working arrangements, enhancing work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Helpline Advisor Southall Black Sisters
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Staying Put.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Staying Put!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Staying Put, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Staying Put or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Helpline Advisor Southall Black Sisters
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Staying Put:Before hitting send, make sure to tailor your application specifically to Staying Put! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Staying Put
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
