At a Glance
- Tasks: Support women in crisis, providing guidance and a safe environment during night shifts.
- Company: Leeds Women’s Aid, the largest women's charity in Leeds, dedicated to supporting victims of domestic violence.
- Benefits: Competitive salary, night premium, flexible job-sharing options, and a chance to make a real difference.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Join a compassionate team and help empower women while gaining valuable experience.
- Qualifications: Understanding of domestic violence impacts and experience in customer service or support roles.
The predicted salary is between 21840 - 21840 £ per year.
Part-time (Monday, Tuesday & Wednesday 30 hours)
Salary £21,840 per annum, plus 50p per hour night premium.
It’s all about making a difference. Imagine being able to go home after work knowing everything you have done and will be doing is having a positive impact on someone.
Leeds Women’s Aid (LWA) is the largest women’s charitable organisation in Leeds and provides services for victims of domestic violence and abuse, honour-based violence, forced marriage, trafficking, stalking and harassment and is the lead agency for two consortia, Leeds Domestic Violence Service and Women’s and Girls Alliance.
We are looking for a compassionate and supportive Refuge Night worker to join our team. The Out-of-hours Team are the first point of contact for, and access to LDVS for any person experiencing domestic violence and abuse. We work with victim-survivors providing a 24-hour helpline service and specialist guidance to our residents residing at our refuge accommodation.
You will need:
- A good understanding of the impact of domestic violence and abuse on victim survivors, children and their families.
- Experience of telephone based and/or customer service advice or support work.
- The ability to work under pressure in stressful or difficult situations.
- Great listening skills.
- Able to work within an operational multi agency environment.
- Able to lone work.
The closing date is 9.00 am on Monday 1st June 2026; interviews will be held on Thursday 11th June 2026.
LWA is fully committed to the principles of equality of opportunity and applications are welcome from all sections of the community. LWA is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff to share this commitment. An enhanced DBS disclosure will be required before taking up this position.
For further information and to apply please download a pack from our website: Completed applications should be sent to: recruitment@leedswomensaid.org.uk
For an informal chat please contact Sonam – Sonams@ldvs.uk to arrange.
We’re Open to Job Sharing! At LWA, we value flexibility and work-life balance. We welcome applications from candidates interested in job-sharing opportunities.
Refuge Night Support Worker in Leeds employer: Staying Put
Leeds Women’s Aid is an exceptional employer dedicated to making a meaningful impact in the lives of those affected by domestic violence and abuse. With a strong commitment to employee well-being, we offer flexible working arrangements, including job-sharing opportunities, and foster a supportive work culture that prioritises compassion and collaboration. Our team members benefit from ongoing training and development, ensuring they grow both personally and professionally while contributing to vital community services in Leeds.
StudySmarter Expert Advice🤫
We think this is how you could land Refuge Night Support Worker in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, or join online forums. The more connections we make, the better our chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to domestic violence support. We can even role-play with friends to boost our confidence and refine our responses.
✨Tip Number 3
Showcase your passion for helping others! During interviews, share personal stories or experiences that highlight your commitment to supporting victims of domestic violence. It’s all about making that emotional connection.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Refuge Night Support Worker in Leeds
Some tips for your application 🫡
Understand the Role:Before you start writing, take a moment to really understand what being a Refuge Night Support Worker involves. Think about how your experiences align with the job description and be ready to highlight those in your application.
Tailor Your Application:Don’t just send a generic application! Make sure to tailor your CV and cover letter to reflect the specific skills and experiences that Leeds Women’s Aid is looking for. Show us why you’re the perfect fit for this role!
Be Genuine:We want to see the real you! Share your passion for supporting victims of domestic violence and abuse. Use personal anecdotes or experiences that demonstrate your compassion and understanding of the challenges faced by victim-survivors.
Check Your Details:Before hitting send, double-check your application for any typos or errors. A polished application shows attention to detail and professionalism. And remember, apply through our website for the best chance of success!
How to prepare for a job interview at Staying Put
✨Understand the Role
Before your interview, make sure you thoroughly understand what being a Refuge Night Support Worker entails. Familiarise yourself with the challenges faced by victim-survivors and think about how your skills can help them. This will show your genuine interest in the role and the organisation.
✨Show Empathy and Compassion
During the interview, demonstrate your ability to empathise with those affected by domestic violence. Share any relevant experiences where you've provided support or guidance, highlighting your listening skills and compassion. This is crucial for a role that requires a sensitive approach.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle stressful situations. Think of examples from your past work or life experiences where you successfully managed difficult circumstances. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the organisation aligns with your values.
