Regional Operations Director - Dublin 8

Job Details

Regional Operations Director – Dublin 8

Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots – ideal for the modern traveller.

We are now hiring a Regional Operations Director for Staycity Ireland, where the successful individual will lead seven busy and vibrant aparthotels across Dublin City Centre, with a total key count of 750, with further expansion to come. You will drive our teams to deliver exceptional service, create memorable guest experiences and champion innovation in every aspect of the business.

Benefits

• Paid family leave (1 year of service)
• Pension scheme with Zurich
• Health and Dental care with Laya
• Bonus scheme that rewards high performers – based on our core values and tied to individual property goals
• Discounted rates for overnight stays for you, your family and friends
• Refer and earn scheme – earn up to £500
• Cycle to work scheme
• Education Support
• Volunteer days – 2 paid volunteer days per year
• Support for you and your family when you need it with our Employee Assistance Program (EAP)

Responsibilities

• Lead and inspire our teams: partner with General Managers and HODs to build engaged, high‑performing, core‑values‑led teams.
• Lead with empathy, energy and accountability.
• Champion a culture of collaboration, recognition and hospitality excellence.
• Drive operational excellence: set ambitious but achievable operational goals, lead your teams to exceed them, and ensure day‑to‑day operations are seamless, efficient and aligned to brand standards.
• Lead audit, health & safety and compliance performance across all Irish locations.
• Own the guest journey across all touchpoints, using guest feedback, data and insight to continually elevate experience delivery.
• Foster a culture of quality, warmth and proactive problem solving.
• Collaborate across the business: work closely with central support teams – People, Finance, Marketing, L&D, Tech and F&B – to drive the success of our Irish locations.
• Grow and develop talent: identify, develop and retain great people; support GMs to lead their teams confidently and consistently.
• Build strong internal pipelines and succession plans.
• Own the numbers: deliver strong commercial results across all sites; create and manage budgets, forecasts and business plans; use data and insight to drive revenue, control costs and improve margins.

Qualifications

• Multi‑site leadership experience with an absolute minimum of 4 years leading multiple hospitality locations at GM, Cluster, Regional or Senior level.
• F&B knowledge – strong understanding of the F&B space from concept to delivery to scaling.
• Demonstrable knowledge of the Irish/European hospitality and hotel market.
• Commercial and strategic mindset: comfortable working with data, budgeting, forecasting and decision‑making at scale.
• People‑first leadership: engage, develop and inspire cross‑functional teams with clarity and care.
• Growth and innovation mindset: love trying new things, challenging assumptions and raising the bar.

Start your Staycity Group journey – apply now!