At a Glance
- Tasks: Be the friendly face of Staycity, welcoming guests and ensuring they have an amazing experience.
- Company: Join a vibrant urban aparthotel brand with locations in top European cities.
- Benefits: Enjoy flexible working hours, paid volunteer days, and discounts for friends and family.
- Other info: Full training provided, with excellent opportunities for personal and professional growth.
- Why this job: Make a real impact on guest experiences while developing your hospitality skills.
- Qualifications: Great communication skills and a positive attitude; experience is a plus but not required.
The predicted salary is between 20000 - 25000 £ per year.
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveller. Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of. We’re now hiring a Reception Team Member to help shape the Staycity guest journey.
Benefits:
- Paid family leave (greater than 1 year of service)
- Flexible working patterns
- Bonus scheme that rewards high performers, based on our core values and tied to individual property goals
- Discounted rates for overnight stays for you, your family and friends
- Refer and earn scheme – earn up to £/€550
- Cycle to work scheme – to support a healthy lifestyle and our planet
- Education support to help you foster new skills
- Volunteer days: 2 paid volunteer days per year
- Support for you and your family when you need it with our Employee Assistance Program (EAP)
- An extra day off to celebrate your birthday
We would love you to have:
- Previous experience working in a similar property is helpful but not a “must have” as full training will be provided
- Prior experience using Opera is helpful but not a “must have” as full training will be provided
- Excellent communication and interpersonal skills are required for this role.
What you can do for us:
- Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group
- Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.
- Amaze our guests: Show attention to detail and outstanding organisational skills to delight our guests.
- Go above and beyond for guests and team: Create raving fans by always exceeding guest and team expectations.
- Bring a positive attitude: Radiate positivity and contribute to a vibrant workplace and team
- Be kind & treat everyone with respect: Strive for an atmosphere of kindness and mutual respect among colleagues and guests
Join us and be part of the journey.
Reception Part Team Member employer: Staycity Group
Staycity is an exceptional employer that values its team members and fosters a vibrant work culture where hospitality and independence thrive. With flexible working patterns, generous benefits like paid family leave and volunteer days, and opportunities for personal growth through education support, we ensure our employees feel valued and empowered. Join us in creating memorable guest experiences in prime city locations, where your contributions are celebrated and rewarded.
