Reception & Guest Experience Specialist
Reception & Guest Experience Specialist

Reception & Guest Experience Specialist

Entry level 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional guest experiences and be a Brand Ambassador.
  • Company: Exciting hospitality company in York, England.
  • Benefits: Flexible working patterns and discounts on stays.
  • Why this job: Join a vibrant team and create lasting impressions for guests.
  • Qualifications: Strong communication skills and a positive attitude.
  • Other info: Full training provided with opportunities for growth.

The predicted salary is between 28800 - 43200 £ per year.

A hospitality company is looking for a Reception Team Member in York, England. This entry-level role offers the chance to deliver standout guest experiences.

Responsibilities include:

  • Being a Brand Ambassador
  • Creating lasting impressions
  • Exceeding guest expectations

Qualifications include strong communication skills and a positive attitude. Full training will be provided. Enjoy various benefits including flexible working patterns and discount rates on stays.

Reception & Guest Experience Specialist employer: Staycity Group

Join our vibrant hospitality team in York, where we prioritise creating exceptional guest experiences and fostering a supportive work environment. As a Reception & Guest Experience Specialist, you'll benefit from flexible working patterns, comprehensive training, and exclusive discounts on stays, all while being part of a culture that values your growth and contributions. We are committed to nurturing talent and ensuring every team member feels valued and empowered.
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Contact Detail:

Staycity Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reception & Guest Experience Specialist

✨Tip Number 1

Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with them and show that you're genuinely interested in being a part of their team.

✨Tip Number 2

Practice your communication skills! Since this role is all about delivering standout guest experiences, being able to express yourself clearly and positively will set you apart from other candidates.

✨Tip Number 3

Be ready to showcase your positive attitude during the interview. Employers love candidates who can bring energy and enthusiasm to the team, especially in a hospitality setting where guest experience is key.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining our fantastic team in York.

We think you need these skills to ace Reception & Guest Experience Specialist

Communication Skills
Customer Service Skills
Positive Attitude
Brand Ambassadorship
Interpersonal Skills
Problem-Solving Skills
Attention to Detail
Flexibility

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you can create memorable experiences for our guests.

Tailor Your Application: Make sure to customise your application to highlight your communication skills and positive attitude. We’re looking for someone who can be a Brand Ambassador, so share any relevant experiences that showcase your ability to connect with people.

Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use simple language and structure your thoughts well. This will help us quickly see why you’d be a great fit for the Reception Team!

Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role and our company there!

How to prepare for a job interview at Staycity Group

✨Know the Company

Before your interview, take some time to research the hospitality company. Understand their values, mission, and what makes them stand out in the industry. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.

✨Showcase Your Communication Skills

As a Reception & Guest Experience Specialist, strong communication is key. During the interview, practice clear and confident speaking. You might even want to prepare a few examples of how you've effectively communicated in past roles or situations, especially if they relate to guest interactions.

✨Emphasise Your Positive Attitude

A positive attitude can make all the difference in hospitality. Be sure to convey your enthusiasm for the role and your willingness to go above and beyond for guests. Share stories that highlight your upbeat nature and how it has positively impacted others.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and what success looks like in this role. This not only shows your interest but also helps you determine if this is the right fit for you.

Reception & Guest Experience Specialist
Staycity Group
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  • Reception & Guest Experience Specialist

    Entry level
    28800 - 43200 £ / year (est.)
  • S

    Staycity Group

    200-500
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