At a Glance
- Tasks: Be the friendly face of Staycity, welcoming guests and ensuring a fantastic experience.
- Company: Join Staycity, a vibrant urban aparthotel brand in prime city locations.
- Benefits: Enjoy flexible hours, bonus schemes, and discounts for friends and family.
- Other info: Full training provided, plus opportunities for personal growth and volunteer days.
- Why this job: Make a real impact on guest experiences while working in a fun environment.
- Qualifications: Great communication skills and a positive attitude; no prior experience needed.
Job Description
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal for the modern traveller.
Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of.
We're now hiring a Part Time Reception Team Member to help shape the Staycity guest journey. This will be a 24 hour contract over any 3 days of the week, including weekends and holidays.
Benefits:
Paid family leave (>1 year of service)
Flexible working patterns
Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals
Discounted rates for overnight stays for you, your family and friends
Refer and earn scheme - earn up to / 550
Cycle to work scheme- to support a healthy lifestyle and our planet
Education Support to help you foster new skills
Volunteer days: 2 paid volunteer days per year
Support for you and your family when you need it with our Employee Assistance Program (EAP)
An extra day off to celebrate your birthday
We would love you to have:
Previous experience working in a similar property is helpful but not a "must have" as full training will be provided
Prior experience using Opera is helpful but not a "must have" as full training will be provided
Excellent communication and interpersonal skills are required for this role.
What you can do for us:
Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group
Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.
Amaze our guests: Show attention to detail and outstanding organisational skills to delight our guests.
Go above and beyond for guests and team: Create raving fans by always exceeding guest and team expectations.
Bring a positive attitude: Radiate positivity and contribute to a vibrant workplace and team
Be kind & treat everyone with respect: Strive for an atmosphere of kindness and mutual respect among colleagues and guests
Join us and be part of the journey.
Part Time Reception Team Member - Liverpool employer: Staycity Group
Staycity is an exceptional employer that prioritises employee well-being and growth, offering flexible working patterns and a vibrant work culture in the heart of Liverpool. With benefits like paid family leave, discounted stays, and education support, we empower our Reception Team Members to thrive both personally and professionally while creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Reception Team Member - Liverpool
✨Tip Number 1
Get to know Staycity and its vibe! Before your interview, check out their website and social media. This way, you can chat about what makes them special and show off your enthusiasm for the brand.
✨Tip Number 2
Practice your communication skills! Since this role is all about making great first impressions, try role-playing with a friend or family member. This will help you feel more confident when chatting with guests and colleagues.
✨Tip Number 3
Show off your organisational skills! Think of examples from your past experiences where you’ve gone above and beyond for someone. This will help you demonstrate how you can amaze guests and create raving fans at Staycity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Part Time Reception Team Member - Liverpool
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our vibrant team.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your communication skills and any relevant experience, even if it’s not directly in hospitality. We love seeing how your unique background can fit into our Staycity family!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Staycity Group
✨Know the Brand
Before your interview, take some time to research Staycity and its values. Understand what makes them unique in the hospitality industry and be ready to discuss how you can embody their brand as a Reception Team Member.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Think of examples from your past experiences where you’ve successfully communicated with guests or colleagues, and be prepared to share these during the interview.
✨Demonstrate Positivity and Kindness
Staycity values a positive attitude and kindness. During the interview, let your enthusiasm shine through. Share stories that highlight your ability to create a welcoming atmosphere and how you’ve gone above and beyond for others in previous roles.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
