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For Companies At a Glance
- Tasks: Be the friendly face of Staycity, welcoming guests and ensuring they have an amazing experience.
- Company: Join a vibrant urban aparthotel brand with locations in top European cities.
- Benefits: Enjoy flexible hours, paid volunteer days, and discounts for you and your friends.
- Why this job: Make a real impact on guest experiences while working in a fun, supportive environment.
- Qualifications: Great communication skills and a positive attitude; experience is a bonus but not required.
- Other info: Full training provided, with excellent opportunities for personal growth and development.
Overview
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveller.
Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of.
We’re now hiring a 16 hours over two days a week Reception Team Member to help shape the Staycity guest journey.
Benefits
- Paid family leave (>1 year of service)
- Flexible working patterns
- Bonus scheme that rewards high performers; based on our core values and tied to individual property goals
- Discounted rates for overnight stays for you, your family and friends
- Refer and earn scheme – earn up to £/€550
- Cycle to work scheme – to support a healthy lifestyle and our planet
- Education Support to help you foster new skills
- Volunteer days: 2 paid volunteer days per year
- Support for you and your family when you need it with our Employee Assistance Program (EAP)
- An extra day off to celebrate your birthday
Requirements / Qualifications
- Previous experience working in a similar property is helpful but not a “must have” as full training will be provided
- Prior experience using Opera is helpful but not a “must have” as full training will be provided
- Excellent communication and interpersonal skills are required for this role.
What you can do for us
- Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group
- Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.
- Amaze our guests: Show attention to detail and outstanding organisational skills to delight our guests.
- Go above and beyond for guests and team: Create raving fans by always exceeding guest and team expectations.
- Bring a positive attitude: Radiate positivity and contribute to a vibrant workplace and team
- Be kind & treat everyone with respect: Strive for an atmosphere of kindness and mutual respect among colleagues and guests
Join us and be part of the journey.
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Part Time Reception Team Member employer: Staycity Group
Contact Detail:
Staycity Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Reception Team Member
✨Tip Number 1
Get to know Staycity! Research our values and what makes us tick. When you walk into that interview, show us you’re not just another candidate but someone who genuinely connects with our mission of delivering standout guest experiences.
✨Tip Number 2
Practice your communication skills! As a Reception Team Member, you'll be the face of Staycity. Role-play common scenarios with friends or family to boost your confidence and ensure you can make a great first impression on our guests.
✨Tip Number 3
Bring your positive attitude! We love team members who radiate positivity. During your interview, let your enthusiasm shine through — it’s contagious and shows us you’ll contribute to a vibrant workplace.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed by us. Make sure to highlight any relevant experience or skills that align with our core values, and don’t forget to express your passion for hospitality!
We think you need these skills to ace Part Time Reception Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you can contribute to our vibrant team.
Tailor Your Application: Make sure to tailor your application to the role of Reception Team Member. Highlight any relevant experience or skills that align with our mission of delivering standout guest experiences. It shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for Staycity.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Staycity Group
✨Know the Brand
Before your interview, take some time to research Staycity and its mission. Understand their approach to hospitality and how they blend apartment living with hotel quality. This knowledge will help you demonstrate your enthusiasm for the role and show that you're a good fit for their culture.
✨Showcase Your Communication Skills
As a Reception Team Member, excellent communication is key. Prepare examples from your past experiences where you've successfully interacted with guests or resolved issues. Practising clear and confident responses will help you shine during the interview.
✨Emphasise Your Positive Attitude
Staycity values positivity and kindness. Think of instances where you've gone above and beyond for customers or colleagues. Sharing these stories will highlight your ability to create a vibrant workplace and contribute to a positive guest experience.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how they measure success in the reception team. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.