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- Tasks: Welcome guests and create memorable experiences during night shifts.
- Company: Staycity, a vibrant urban aparthotel brand in top European cities.
- Benefits: Flexible hours, bonus schemes, discounted stays, and paid volunteer days.
- Why this job: Join a passionate team and make a real impact on guest experiences.
- Qualifications: Great communication skills; experience is a plus but not essential.
- Other info: Full training provided and opportunities for personal growth.
The predicted salary is between 20000 - 30000 £ per year.
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveller. Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of. We’re now hiring a Night Reception Team Member to help shape the Staycity guest journey.
Benefits:
- Paid family leave (>1 year of service)
- Flexible working patterns
- Bonus scheme that rewards high performers; based on our core values and tied to individual property goals
- Discounted rates for overnight stays for you, your family and friends
- Refer and earn scheme - earn up to £/€550
- Cycle to work scheme- to support a healthy lifestyle and our planet
- Education Support to help you foster new skills
- Volunteer days: 2 paid volunteer days per year
- Support for you and your family when you need it with our Employee Assistance Program (EAP)
- An extra day off to celebrate your birthday
We would love you to have:
- Previous experience working in a similar property is helpful but not a “must have” as full training will be provided
- Prior experience using Opera is helpful but not a “must have” as full training will be provided
- Excellent communication and interpersonal skills are required for this role.
What you can do for us:
- Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group
- Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.
Join us and be part of the journey.
Night Reception Team Member in Birmingham employer: Staycity Group
Contact Detail:
Staycity Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Reception Team Member in Birmingham
✨Tip Number 1
Get to know Staycity! Research our brand, values, and what makes us unique. This will help you connect with us during interviews and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice your communication skills! As a Night Reception Team Member, you'll need to make great first impressions. Role-play common scenarios with friends or family to boost your confidence before the big day.
✨Tip Number 3
Be ready to showcase your passion for hospitality! Share personal experiences where you've gone above and beyond for guests. We love hearing about your enthusiasm for creating memorable stays.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're proactive and eager to join the Staycity family.
We think you need these skills to ace Night Reception Team Member in Birmingham
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you can bring joy to our guests.
Tailor Your Application: Make sure to tailor your application to the Night Reception Team Member role. Highlight any relevant experience or skills that align with what we’re looking for, like communication and interpersonal skills. It shows us you’ve done your homework!
Keep It Clear and Concise: We appreciate a well-structured application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for Staycity. Avoid fluff and focus on what matters!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Staycity Group
✨Know the Brand
Before your interview, take some time to research Staycity and its mission. Understand what makes their approach to hospitality unique and how they blend apartment living with hotel quality. This knowledge will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Night Reception Team Member, excellent communication is key. During the interview, practice clear and confident communication. You might even want to prepare a few examples of how you've successfully interacted with guests or resolved issues in the past. This will highlight your interpersonal skills and show that you can make a great first impression.
✨Emphasise Your Flexibility
Staycity values flexible working patterns, so be ready to discuss your availability and willingness to adapt to different shifts. If you have experience working nights or in similar roles, share those stories to illustrate your adaptability and commitment to providing outstanding guest experiences.
✨Prepare Questions
Interviews are a two-way street, so come prepared with questions about the role and the company culture. Ask about the training process, team dynamics, or how they measure success in the Night Reception Team. This shows your interest in the position and helps you determine if Staycity is the right fit for you.
