At a Glance
- Tasks: Be the friendly face of Staycity, welcoming guests and ensuring a smooth night reception.
- Company: Join Staycity, a vibrant urban aparthotel brand in prime city locations.
- Benefits: Enjoy flexible hours, competitive pay, and perks like discounted stays and volunteer days.
- Other info: Join a supportive team with opportunities for personal growth and development.
- Why this job: Make a real impact on guest experiences while working in a fun, dynamic environment.
- Qualifications: Great communication skills; experience is a plus but not essential as training is provided.
The predicted salary is between 28000 - 35000 £ per year.
£14.00 per hour Supervisor role 30-37.5 hours per week. Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveller. Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of. We’re now hiring a Night Reception Team Member to help shape the Staycity guest journey.
Benefits:
- Paid family leave (>1 year of service)
- Flexible working patterns
- Bonus scheme that rewards high performers - based on our core values and tied to individual property goals
- Discounted rates for overnight stays for you, your family and friends
- Refer and earn scheme - earn up to £/€550
- Cycle to work scheme - to support a healthy lifestyle and our planet
- Education Support to help you foster new skills
- Volunteer days: 2 paid volunteer days per year
- Support for you and your family when you need it with our Employee Assistance Program (EAP)
- An extra day off to celebrate your birthday
We would love you to have:
- Previous experience working in a similar property is helpful but not a “must have” as full training will be provided
- Prior experience using Opera is helpful but not a “must have” as full training will be provided
- Excellent communication and interpersonal skills are required for this role.
What you can do for us:
- Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group
- Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.
Join us and be part of the journey.
Night Reception Staycity - Operations · Staycity Operations · Staycity Liverpool Waterfront employer: Staycity Group
Contact Detail:
Staycity Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Reception Staycity - Operations · Staycity Operations · Staycity Liverpool Waterfront
✨Tip Number 1
Get to know Staycity! Research our brand, values, and what makes us unique. This will help you connect with the team during interviews and show that you're genuinely interested in being part of our mission.
✨Tip Number 2
Practice your communication skills! As a Night Reception Team Member, you'll need to make great first impressions. Role-play common scenarios with friends or family to boost your confidence and polish your interpersonal skills.
✨Tip Number 3
Network like a pro! Reach out to current or former Staycity employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role with us. Personal connections can make a big difference!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Staycity family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Night Reception Staycity - Operations · Staycity Operations · Staycity Liverpool Waterfront
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you can contribute to our team.
Tailor Your Application: Make sure to tailor your application to the Night Reception role. Highlight any relevant experience or skills that align with what we’re looking for, like communication and interpersonal skills. It shows us you’ve done your homework!
Keep It Clear and Concise: We appreciate a well-structured application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for Staycity. Avoid fluff and focus on what matters!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Staycity Group
✨Know the Brand
Before your interview, take some time to research Staycity and its mission. Understand what makes it unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of the team.
✨Showcase Your Communication Skills
As a Night Reception Team Member, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully communicated with guests or resolved issues in the past.
✨Emphasise Your Flexibility
Since this role involves night shifts, be ready to discuss your availability and willingness to work flexible hours. Highlight any previous experience you have with shift work or adapting to changing schedules, as this will demonstrate your commitment to the role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what a typical night shift looks like. This shows that you're not just interested in the job, but also in how you can contribute to the Staycity experience.